IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 421:

  Which elicitation activity is best described to ensure that the needed resources are organized and available for the elicitation?

  A. Confirming elicitation results
  B. Preparing for elicitation
  C. Planning for elicitation
  D. Managing stakeholder requirements
  B. Preparing for elicitation

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  In order to conduct the elicitation process, the business analyst must work with the appropriate people, such as the project manager, to ensure that the needed resources are organized and available for the elicitation. Answer C is incorrect. Planning for elicitation is not a valid elicitation task. Answer A is incorrect. Confirming elicitation results is the confirmation that the business analyst understands the requirements and that the stakeholder confirms the results of the elicitation. Answer D is incorrect. Managing stakeholder requirements is not a valid elicitation task.

• Question 422:

  You are the business analyst for your organization and you're reviewing a change to your requirements. During this impact analysis, what tool can best help you assess the total impact of a requirement change?

  A. Implementation SME
  B. Traceability
  C. Coverage matrix
  D. Integrated change control
  B. Traceability

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  Traceability can help a business analyst determine the full impact of a change on requirements. When changes are presented and/or approved, traceability helps the business analyst determine what changes affect other requirements within the set. Answer C is incorrect. A coverage matrix can be used to help facilitate tracing of requirements. Answer A is incorrect. An Implementation SME is a stakeholder, not a tool, who may help link requirements to the solution components. Answer D is incorrect. Integrated change control is a project management activity, not a business analysis tool, so this choice is incorrect.

• Question 423:

  What type of analysis can a business analyst perform to understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders' concerns about the solution?

  A. Technical assessment
  B. Stakeholder impact analysis
  C. Organizational assessment
  D. Operational analysis
  B. Stakeholder impact analysis

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  The stakeholder impact analysis captures the stakeholders' functions, locations, tasks, and concerns about the solution. Answer C is incorrect. An organizational assessment isn't a valid element for the assessment of organizational readiness. Answer D is incorrect. The operational analysis will predict if the organization will actually take advantage of the solution once it's implemented. Answer A is incorrect. A technical assessment, like an operational assessment, reviews the implementation to see if the stakeholders will use the solution once it's been implemented.

• Question 424:

  A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?

  A. Reduced barriers to entry
  B. improved access to information
  C. increased efficiency
  D. Additional capabilities
  C. increased efficiency

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  An opportunity is a situation in which it is possible for an organization to perform more effectively or efficiently, or to better meet the needs and desires of its stakeholders1. One type of opportunity is increased efficiency, which means reducing the amount of resources, time, or effort required to produce the same or better results2. In this question, preventing different stakeholders from performing the same function in distinctly different ways can lead to increased efficiency by eliminating duplication, inconsistency, and confusion. References: 1: BABOK Guide v3, Section 3.1 2: Business Efficiency

• Question 425:

  A business analyst (BA) has executed the last planned workshop in a series in order to verify requirements. All issues have been logged in an issues register. What technique is used to manage and resolve the outstanding issues?

  A. Requirements documentation
  B. Requirements analysis
  C. Metrics and KPIs
  D. Item backing methods
  D. Item backing methods

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  Item tracking methods are techniques to monitor and control the status of items such as issues, defects, changes, or action items. They help to manage and resolve the outstanding issues that have been logged in an issues register. Requirements documentation, requirements analysis, and metrics and KPIs are not techniques for managing and resolving issues. References: BABOK Guide v3, page 387; CCBA Mock Test,

• Question 426:

  Enterprise analysis creates just five outputs. Which one of the following is an output of the enterprise analysis tasks?

  A. Stakeholder concerns
  B. Solution approach
  C. Solution performance assessment
  D. Assumptions and constraints
  B. Solution approach

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  The solution approach is one of the outputs of the enterprise analysis tasks. The other four outputs are the business case, the business need, the required capabilities, and the solution scope. A is incorrect. Stakeholder concerns are input to enterprise analysis. D is incorrect. Assumptions and constraints are an input to enterprise analysis. C is incorrect. Solution performance assessment is an input to enterprise analysis.

• Question 427:

  Billy is the business analyst for her organization and she's working with a team to select a model. Richard doesn't understand why a model is needed for the requirements. Which one of the following statements best describes the reason to use a model?

  A. Models abstract and simplify reality.
  B. Models restrict the effect, risk, cost, and schedule of the solution.
  C. Models define the solution in time, cost, space, and logistics.
  D. Models show the complete solution in a non-functional slice of the organization.
  A. Models abstract and simplify reality.

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  According to 'A Guide to the Business Analysis Body of Knowledge', models are ideal because they abstract and simplify reality. They help simplify reality in a way that's useful for understanding the requirements and their impact on the organization. Answer C is incorrect. This isn't a valid statement about why it's important to use a model. Answer D is incorrect. Models do not show the solution in a non-functional portion of the organization. Answer B is incorrect. Models do not restrict the attributes of the solution.

• Question 428:

  A general insurance company wants to enter a new segment that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders. Which of the following is best suited for this purpose?

  A. Capability analysis man
  B. Business architecture
  C. Business model canvas
  D. Business case
  D. Business case

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  The correct answer is D. The BA should prepare a business case to show how the new segment will deliver value for stakeholders. A business case is a document that provides justification for initiating a project or investment based on its expected costs, benefits, risks, and impacts. A business case can help to persuade key stakeholders to support or approve a proposed solution by demonstrating its alignment with strategic goals, objectives, and priorities. The other options are incorrect because: Option A is incorrect because capability analysis map is not a presentation tool, but an analysis tool. Capability analysis map is a visual representation of an organization's capabilities and their relationships. Capabilities are abilities or skills that enable an organization to achieve its goals or outcomes. Capability analysis map can help to identify gaps or opportunities for improvement in an organization's performance, but it does not provide justification for a specific solution. Option B is incorrect because business architecture is not a presentation tool, but an analysis tool. Business architecture is a description of an organization's structure, processes, policies, governance, and strategy. Business architecture can help to understand how an organization operates and delivers value to its customers and stakeholders, but it does not provide justification for a specific solution. Option C is incorrect because business model canvas is not a presentation tool, but an analysis tool. Business model canvas is a visual framework that describes how an organization creates, delivers, and captures value. Business model canvas can help to define and communicate the value proposition, customer segments, revenue streams, cost structure, and key resources of an organization, but it does not provide justification for a specific solution. References: BABOK Guide v3, section 10.25: Business Case

• Question 429:

  As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

  A. Eliminate redundancy.
  B. Automate or simplify the work people perform.
  C. Increase consistency of behavior.
  D. Improve the purchasing process.
  C. Increase consistency of behavior.

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  When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience. Answer B is incorrect. Automating or simplifying the work people perform helps streamline costs and improve quality by doing the work in the same way each time the work is performed. Answer A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can be met with a single solution, reducing the cost of implementation. Answer D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the business analyst to consider.

• Question 430:

  Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project. They are testing the materials and measuring the results of each test to compare the materials to each

  other. This process will help Bob and Susan determine which material is best for their upcoming project.

  What type of process are Bob and Susan completing with these materials?

  A. Stress test
  B. Feasibility study
  C. Benchmarking
  D. Alternative identification
  C. Benchmarking

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  Benchmarking is the process of comparing two or more materials, systems, or components to determine which material, in this instance, is best for the project solution.