IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 411:

  What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?

  A. The requirements must have opposing values.
  B. The requirements must have common characteristics.
  C. The requirements must have the uniform structure.
  D. The requirements must have rated goals, such as time, cost, and quality.
  C. The requirements must have the uniform structure.

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  In order to use the matrix documentation approach to model requirements, the identified requirements must have the uniform structure of their characteristics and identification. Answer A is incorrect. The requirements do no need to have opposing values to use the matrix documentation approach. Answer B is incorrect. While this choice is tempting, the best answer is the uniform structure. Answer D is incorrect. This isn't a valid answer, as requirements don't need rated goals.

• Question 412:

  In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?

  A. Objectives that apply to the initiative
  B. Stakeholders' threats and perceived threats
  C. Consideration of risk and reward
  D. Purpose of the proposed solution
  A. Objectives that apply to the initiative

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  The business analyst must understand how the organization operates and the objectives of business analysis duties. Without a clear understanding of what the expected outcomes are to be of the business analysis duties, the business analyst cannot adequately plan for the business analysis duties. Answer B is incorrect. It's important for the business analyst to identify and categorize stakeholders, but this isn't the best answer for this QUESTION. Answer D is incorrect. The purpose of the proposed solution is valid only if the initiative is to solve a problem. Business analysis can also occur to detail an opportunity, not just to create solutions to identified problems. Answer C is incorrect. This isn't the best answer for this QUESTION.

• Question 413:

  Shelly is the business analyst for her organization and she's working with Thomas to review the business requirements. They are discussing the identified requirements, how the requirements will transition to the operations, and the longevity of the solution. Thomas is concerned that the identified requirements may not map to the desired future state of the organization. What business analysis task is Shelly facilitating in this scenario?

  A. Acceptance evaluation criteria definition
  B. Requirements quality assurance
  C. Validate requirements
  D. Stakeholder management
  C. Validate requirements

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  Shelly and Thomas are performing the validate requirements task. This task helps to ensure that the requirements map to the business goals and objectives, resolve the issue, and predict the longevity of the requirements to satisfy business needs. Answer B is incorrect. There is not a business analysis task called requirements quality assurance. Answer A is incorrect. Acceptance evaluation criteria definition is a task to ensure that the requirements are clear and precise enough to create tests and inspect to know that the work has been completed. Answer D is incorrect. Stakeholder management is the management of stakeholders' issues, conflicts, queries, concerns, threats, and perceived threats about the requirements.

• Question 414:

  A business analyst (BA) has been spending the majority of the past week cataloguing the new, removed, and modified components of an upcoming project. What is the main purpose of the BA performing this work?

  A. To establish the key performance indicators
  B. To define the future state
  C. To identify the domain subject matter expert
  D. To document the current state
  B. To define the future state

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  According to the BABOK Guide, defining the future state is a technique for strategy analysis. This technique can help the BA perform the work of cataloguing the new, removed, and modified components of an upcoming project, as it describes how the organization or business unit will operate after implementing a change. By doing so, the BA can identify the gaps between the current state and the future state, and define the solution scope and approach.

• Question 415:

  You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action that you should take to begin business analysis?

  A. Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives.
  B. Create a business case for the need for organizational standards for business analysis.
  C. Define the organizational standard first.
  D. Work with the appropriate stakeholders to determine how the business analysis work should be completed.
  D. Work with the appropriate stakeholders to determine how the business analysis work should be completed.

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  The best answer is to work with the appropriate stakeholders to determine what business analysis activities should be done in the present initiative. Answer C is incorrect. There's not a need to define an organizational standard immediately, as this can evolve over time based on projects and business analysis experience in the organization. Answer B is incorrect. A business case isn't needed. Answer A is incorrect. While this answer is tempting, it does not address the cooperation and involvement of the stakeholders.

• Question 416:

  For a new account payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?

  A. "The solution will send payment notification to the account holder after successful processing
  B. "The solution will report the average number of days an account payment is outstanding"
  C. "The solution will reduce the payment processing time from three days to two days"
  D. "The solution will enable account holders to make account payments via a web form"
  B. "The solution will report the average number of days an account payment is outstanding"

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  "The solution will report the average number of days an account payment is outstanding" is an example of a key performance indicator (KPI). A KPI is a measurable value that demonstrates how effectively an organization or a solution is achieving its key business objectives or goals. KPIs can help to monitor and evaluate the performance of a solution or an organization over time, identify areas of improvement, and support decision making. The average number of days an account payment is outstanding is a KPI that measures how well the AP solution supports the goal of timely payment processing.

• Question 417:

  A business analyst (BA) begins to suspect that the ongoing elicitation activities with stakeholders are not delivering the quality of business analysis information required due to a lack of stakeholder participation. What type of technique can the BA adopt to resolve this type of issue?

  A. Stakeholder Engagement
  B. Roles and Permissions Matrix
  C. Requirements Validation
  D. Risk Analysis and Management
  A. Stakeholder Engagement

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  Stakeholder Engagement Approach: provides collaboration and communication approaches that might be effective during elicitation.

• Question 418:

  An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?

  A. $190,000
  B. $565,000
  C. $375,000
  D. $940,000
  C. $375,000

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  The opportunity cost is the whole amount of the opportunity that can be seized. In this instance, the opportunity cost is $375,000, as this is the project that the organization can't do. B is incorrect. This answer is the value of the project the organization has elected to do. A is incorrect. $190,000 is the difference between the two projects and does not reflect the opportunity cost. D is incorrect. This is the value of both projects combined and does not represent the opportunity cost.

• Question 419:

  You are the business analyst for your organization and you're working with Fran on business analysis processes. Fran is a stakeholder who wants to ensure that your business analysis approach and activities are compatible with the project activities. Of the following, what type of business analysis stakeholder is Fran?

  A. Regulator
  B. Project manager
  C. Sponsor
  D. Domain subject matter expert
  B. Project manager

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  Fran is the project manager. The project manager must ensure that the business analysis approach is compatible with other project activities. Answer D is incorrect. The domain subject matter expert is a person who is steeped in knowledge regarding the project's purpose. Answer A is incorrect. The regulator approves any tailoring to the business analysis processes or activities. Answer C is incorrect. The sponsor allows the business analysis activities and resources to exist in support of the organization.

• Question 420:

  Complete this sentence in regard to the level of abstraction. Requirements need to say needs to be done, not to do it.

  A. What, when
  B. Requirements, who needs
  C. What, how
  D. Requirements, how much
  C. What, how

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  Requirements need to say what needs to be done, not how to do it. A is incorrect. This isn't a valid statement about the level of abstraction, as the schedule isn't addressed. B is incorrect. This isn't a valid statement about the level of abstraction, as the resources and project team aren't addressed. D is incorrect. This isn't a valid statement about the level of abstraction, as the cost of the requirements is not addressed.