IIBA CCBA Online Practice
Questions and Exam Preparation
CCBA Exam Details
Exam Code
:CCBA
Exam Name
:Certification of Competency in Business Analysis (CCBA)
Certification
:IIBA Certifications
Vendor
:IIBA
Total Questions
:522 Q&As
Last Updated
:May 25, 2026
IIBA CCBA Online Questions &
Answers
Question 431:
You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?
A. You'll need to create new baselines. B. You'll need to implement configuration management. C. You'll need to use a change control system. D. You'll need to create requirements versioning.
C. You'll need to use a change control system. If an organization baselines requirements and the requirements change after approval, then the organization must use a change control system. The change control system helps to manage desired changes, provides governance for the change, and documents the proposed change. Answer A is incorrect. Rebaselining is rarely appropriate; sending the changes through the change control system is the best answer. Answer D is incorrect. Requirements versioning may be appropriate if the changes are actually approved after they've passed through the change control system. Answer B is incorrect. Configuration management controls the features and functions of the requirements. The best choice is to send the proposed change through the change control system.
Question 432:
During a requirements elicitation workshop, a stakeholder raises an issue that is outside of the project's scope. The business analyst (BA) facilitating the workshop should:
A. note the issue in the Issue Register to be considered by the Project Manager. B. ignore the stakeholder's comment and proceed with the agenda. C. consider the issue's impact on the project and gain agreement with stakeholders on the next step. D. request the stakeholder to explain the issue further so that possible solutions can be discussed.
C. consider the issue's impact on the project and gain agreement with stakeholders on the next step. According to the BABOK Guide, considering the issue's impact on the project and gaining agreement with stakeholders on the next step is a technique for managing stakeholder collaboration. This technique can help the BA facilitating the workshop handle the issue raised by a stakeholder that is outside of the project's scope, as it allows the BA to acknowledge the stakeholder's concern, assess its relevance and urgency, and decide whether to address it now or later2. By doing so, the BA can maintain a positive relationship with the stakeholder and avoid scope creep or conflict. Therefore, the correct answer is C. References: BABOK Guide, [CCBA Practice Test]
Question 433:
A business analyst (BA) is preparing an analysis approach to replace a 12-year-old air traffic control system. The BA aims to define the solution definition before implementation, capture the information in standardized templates, and ensure that all activities are identified first and then divided into tasks. Which approach provides the appropriate level of formality for this project?
A. Predictive B. Reactive C. Proactive D. Adaptive
A. Predictive The predictive approach provides the appropriate level of formality for this project. The predictive approach is a method of planning and managing projects that follows a predefined and sequential process. The predictive approach aims to define the scope, requirements, and deliverables of the project upfront and minimize changes during the implementation. The predictive approach is suitable for projects that have a clear and stable vision, well-understood requirements, and low uncertainty or risk. The other options are incorrect because: Option B is incorrect because the reactive approach does not provide the appropriate level of formality for this project. The reactive approach is a method of planning and managing projects that responds to changes and issues as they arise. The reactive approach does not follow a predefined or sequential process, but adapts to the changing needs and expectations of the stakeholders. The reactive approach is suitable for projects that have a vague or evolving vision, unclear or changing requirements, and high uncertainty or risk. Option C is incorrect because the proactive approach does not provide the appropriate level of formality for this project. The proactive approach is a method of planning and managing projects that anticipates and prevents potential problems or opportunities before they occur. The proactive approach involves identifying, analyzing, and mitigating risks, as well as enhancing benefits and value. The proactive approach is suitable for projects that have a complex or dynamic environment, multiple or conflicting stakeholder interests, and significant impacts or dependencies. Option D is incorrect because the adaptive approach does not provide the appropriate level of formality for this project. The adaptive approach is a method of planning and managing projects that delivers the solution in increments or iterations. The adaptive approach involves frequent feedback, collaboration, and testing to ensure that the solution meets the stakeholder needs and expectations. The adaptive approach is suitable for projects that have an emergent or innovative vision, flexible or variable requirements, and moderate uncertainty or risk.
Question 434:
A project to implement shared registration procedures across multiple jurisdictions has stalled several times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?
A. Minimal variance from planned effort B. Close alignment with corporate values C. Stimulate teamwork in a fun situation D. High confidence in conclusions
D. High confidence in conclusions
Question 435:
The project plan called for deliverables to be handed over at the end of the project. Although the client's business team was satisfied, the client's technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team's resistance?
A. Escalate to project sponsor B. Meet with technical team C. Reassess the project objectives D. Email the business team
C. Reassess the project objectives
Question 436:
Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?
A. Manage Project Team B. Develop Project Team C. Acquire Project Team D. Human Resource Planning
C. Acquire Project Team Obtaining the human resources needed to complete the project comes under the Acquire Project Team process, which is a part of Project Human Resource Management Knowledge Area. Project Human Resource Management is one of the nine Knowledge Area groups. It includes the processes that organize and manage the project team. The project team is comprised of the people who have assigned roles and responsibilities for completing the project. Project Human Resource Management is a group of the following processes required to make the most effective use of the people involved with the project. Develop Human Resource Plan Acquire Project Team Develop Project Team Manage Project Team The project management team is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing. This group can be called the core, executive, or leadership team. These processes interact with each other and with the processes in the other Knowledge Areas as well.
Question 437:
A business analyst (BA) is in the process of specifying the confirmed results of a requirements elicitation workshop. Which of the following help to ensure that the correct information about the requirements is provided to the participants?
A. Requirements architecture B. Stakeholder list C. Standard templates and syntax D. Roles and permissions matrix
C. Standard templates and syntax Standard templates and syntax help to ensure that the correct information about the requirements is provided to the participants of a requirements elicitation workshop. Standard templates and syntax are used to document and communicate requirements in a consistent and clear manner, avoiding ambiguity and confusion. They also help to organize and structure the requirements according to their type, priority, and relationship1. Standard templates and syntax are also a technique for specifying and modelling requirements2. References: 1: BABOK Guide v3, Section 4.3 2: BABOK Guide v3, Section 4.5.6
Question 438:
The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?
A. The business need defines the problem the business analyst is finding a solution for. B. The business need defines the solution for the business problem. C. The business need takes the longest time and costs most of the business analysis efforts. D. The definition of the business need determines future solutions, stakeholders, and approaches.
D. The definition of the business need determines future solutions, stakeholders, and approaches. The way the business need is defined directly affects the solutions offered, the stakeholders involved, and the approaches the organization may take to seize the opportunity or solutions. A is incorrect. This is the definition of what the business need is, but it's not the best answer for the QUESTION. B is incorrect. The business need does not define the solution; it shows the need for a solution. C is incorrect. This is not a valid statement about this process of the business analysis effort.
Question 439:
A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics: Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?
A. To verify requirements B. To measure solution performance C. To validate requirements D. To compare solution options
A. To verify requirements This is because the checklist of Complete, Feasible, Unambiguous, and Testable is used to check whether the requirements are well-defined and meet the quality standards. Verifying requirements is the process of ensuring that the requirements are clear, consistent, complete, accurate, and conform to the standards. Measuring solution performance (B) is not the purpose of this checklist, as it involves evaluating the actual outcomes of the solution against the expected outcomes. Validating requirements ?is not the purpose of this checklist, as it involves ensuring that the requirements align with the business needs and objectives. Comparing solution options (D) is not the purpose of this checklist, as it involves assessing the benefits, costs, risks, and impacts of different alternatives. References: CCBA Practice Test, CCBA Mock Test
Question 440:
When an organization is using a change-driven approach to business analysis, how are communications managed?
A. Communications in a change-driven approach to business analysis focus more on the frequency of communication. B. Communications in a change-driven approach are all ad hoc. C. Communications in a change-driven approach focus more on formal communications. D. Communications in a change-driven approach typically use face-to-face channels.
A. Communications in a change-driven approach to business analysis focus more on the frequency of communication. Communications in a change-driven approach to business analysis focus more on the frequency of the communication than an organization using a plan-driven approach. Answer D is incorrect. Face-to-face communication is an excellent communication method, but this does not accurately describe communication in a change-driven business analysis approach. Answer: C is incorrect. Formal communications happen more in a plan-driven business analysis approach. Answer B is incorrect. Ad hoc communications do happen often in a change-driven approach, but not all communications in this environment are ad hoc.
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