IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 321:

  What business analysis process is needed to define the solution scope and prepare the business plan for the endeavor?

  A. Verify requirements.
  B. Define requirements management and communication.
  C. Prioritize requirements.
  D. Determine solution approach.
  D. Determine solution approach.

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  The business analysis process of determining the solution approach is the process that's needed in order to define the solution scope and prepare the business plan for the endeavor. Answer C is incorrect. Prioritization of requirements is needed to rank requirements from the most important to the least important based on the identified needs. Answer B is incorrect. Defining requirements management and communication is not related to the solution scope. Answer A is incorrect. Verifying requirements is the verification of the requirements for the stakeholders and completeness of the endeavor.

• Question 322:

  A business analyst (BA) conducted a requirements elicitation session with project stakeholders and communicated the results. The project sponsor expressed concern with certain requirements that address the federal government legislation. What must the BA do to address the concern of the project sponsor?

  A. Compare requirements with compliance requirements
  B. Determine the communication plan for requirements
  C. Reassure the project sponsor that testing will be conducted diligently
  D. Ensure requirements are traceable up to user acceptance testing
  A. Compare requirements with compliance requirements

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  When the project sponsor expresses concern with certain requirements that address the federal government legislation, the BA should compare requirements with compliance requirements to ensure that they are aligned and consistent. Compliance requirements are those that must be met by an organization to satisfy contractual obligations, laws, regulations, standards, or policies. Comparing requirements with compliance requirements is also a technique for validating requirements.

• Question 323:

  The claims intake workflow of an insurance company is being standardized across all branch offices. The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users. What should the BA do to prepare for the workshop?

  A. Create a process model
  B. Develop a work breakdown structure
  C. Build an entity-relationship diagram
  D. Construct a decision tree
  A. Create a process model

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  A process model is a visual representation of the activities, events, inputs, outputs, decisions, and flows that describe how work is done in an organization. It helps to communicate and validate the current state of the claims intake workflow and identify areas for standardization. A work breakdown structure, an entity-relationship diagram, and a decision tree are not relevant for preparing for the workshop. References: BABOK Guide v3, page 97; CCBA Mock Test,

• Question 324:

  Two stakeholders are arguing over which model to use for describing requirements. One insists that using an activity diagram is superior while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?

  A. Explain that the models are complementation to each other
  B. Allow both stakeholders to work on the models independently
  C. Introduce a third model type so that neither stakeholder prevails
  D. Suggest a fusion model that integrates activity and state diagrams
  A. Explain that the models are complementation to each other

• Question 325:

  Market studies projected a 28% year over year growth for five (5) years for commercial vehicle loans. A company that provides lending for commercial vehicles wanted to keep up with industry demand; however, their applications were not capable of scaling to the increased demand for loan processing and billing. The company is deploying a new system to meet the demand. The project started five (5) years ago and cost S2 million USD. The project metrics are to be evaluated after five (5) years. The return on investment (ROI) for the project is calculated at 11%. The project sponsors are upset that the desired ROI for the project was not met. The actual demand for commercial vehicle loans for the past five (5) years is as follows:

  A. Risk planning
  B. Flawed assumptions
  C. Demand forecasting
  D. Capability planning
  B. Flawed assumptions

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  The issue that caused the project sponsors to be upset that the desired ROI for the project was not met is flawed assumptions. Assumptions are statements that are accepted as true or certain without proof or evidence. Assumptions can affect the planning, estimation, and execution of a project or a solution. In this case, the project sponsors assumed that the market studies projected a 28% year over year growth for five years for commercial vehicle loans, but the actual demand was lower than expected. The other options are incorrect because: Option A is incorrect because risk planning is not an issue that caused the project sponsors to be upset that the desired ROI for the project was not met. Risk planning is a process of identifying, analyzing, and responding to potential threats or opportunities that may affect a project or a solution. Risk planning can help to mitigate or avoid negative risks and exploit or enhance positive risks. Option C is incorrect because demand forecasting is not an issue that caused the project sponsors to be upset that the desired ROI for the project was not met. Demand forecasting is a process of estimating or predicting the future demand for a product, service, or solution based on historical data, market trends, customer behavior, etc. Demand forecasting can help to optimize resource allocation, inventory management, pricing strategy, etc. Option D is incorrect because capability planning is not an issue that caused the project sponsors to be upset that the desired ROI for the project was not met. Capability planning is a process of determining and developing the capabilities or skills that an organization needs to achieve its goals or outcomes. Capability planning can help to enhance organizational performance, competitiveness, and innovation.

• Question 326:

  You are the business analyst for your organization. Management has asked you to define and document the requirements of an endeavor so that the requirements may be reused again in the organization. Why would an organization want to re-use requirements?

  A. Re-using requirements is useful if the organization wants to sell the set of requirements to its customers.
  B. Re-using requirements is useful if the current solution fails.
  C. Re-using requirements is useful when the requirements are something the organization must do on an ongoing basis.
  D. Re-using requirements doesn't mean re-using the requirements over and over, but tracing the requirements to actual deliverables.
  C. Re-using requirements is useful when the requirements are something the organization must do on an ongoing basis.

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  When an organization identifies a set of requirements for an ongoing set of activities, it's useful to craft the requirements so that the requirements may be used over and over. This saves time, effort, and cost. Answer B is incorrect. This is not a valid statement about re-using requirements in an organization. Answer A is incorrect. This is not a valid statement about re-using requirements in an organization. Answer D is incorrect. This is not a valid statement about re-using requirements in an organization.

• Question 327:

  A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder "Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete". According to the second stakeholder, "The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application." Which characteristic does this pair of requirements fail to meet?

  A. Concise
  B. Consistent
  C. Complete
  D. Complex
  C. Complete

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  Complete: Enough to guide further work and at the appropriate level of detail for work to continue. The level of completeness required differs based on perspective or methodology, as well as the point in the life cycle where the requirement is being examined or represented.

• Question 328:

  Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

  A. Identify stakeholders
  B. Close project
  C. Resolve issues
  D. Updating risk registers
  C. Resolve issues

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  The prime purpose of the Manage Stakeholders Expectations process is to resolve issues. These issues may be from different areas of the project. An issue log or action item log can be used to document and monitor the resolution of issues. It can be used to facilitate communication and ensure a common understanding of issues. Issues are resolved to maintain good, constructive working relationships among various stakeholders, including team members. Answer B is incorrect. Although, the Manage Stakeholders Expectations process helps in closing the project, it is not the prime purpose of this process. Answer A is incorrect. Stakeholders identification is done in the separate process named Identify Stakeholders. Answer: D is incorrect. Risk register is a document that contains the results of the qualitative risk analysis, quantitative risk analysis, and risk response planning. Description, category, cause, probability of occurring, impact on objectives, proposed responses, owner, and the current status of all identified risks are put in the risk register. Updating risk registers is done throughout the project duration. It is not the prime purpose of the Manage Stakeholders Expectations process.

• Question 329:

  A business analyst (BA) is in the process of eliciting requirements. It has been determined that not all requirements can be implemented by the project deadline due to complexity. What must the BA do to ensure maximum benefit for the stakeholders?

  A. Ensure users are trained based on requirements
  B. Apply quality control on requirements
  C. Utilize requirements documentation template
  D. Maintain requirements based on priority
  D. Maintain requirements based on priority

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  This is because when the requirements are complex and cannot be implemented by the project deadline, the BA should prioritize the requirements based on their value, urgency, and dependency, and communicate the priority to the project team and the stakeholders. This way, the BA can ensure that the most beneficial requirements are delivered first, and the expectations of the stakeholders are managed. Ensuring users are trained based on requirements (A) is not relevant to the question, as it is a post-implementation activity. Applying quality control on requirements (B) is a good practice, but it does not address the issue of complexity and deadline. Utilizing requirements documentation template ?is not a valid option, as it does not affect the prioritization or implementation of the requirements. References: CCBA Practice Test, CCBA Mock Test

• Question 330:

  There are three business analysis planning techniques that a business analyst can use to help plan business analysis processes. Which one of the following is not one of the three techniques?

  A. Process modeling
  B. Progressive elaboration
  C. Decision analysis
  D. Structured walkthrough
  B. Progressive elaboration

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  Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements. C is incorrect. Decision analysis is used to rate available methodologies against organizational needs and objectives. A is incorrect. Process modeling is used to define and document the business analysis approach. D is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach.