IBM C2180-189 Online Practice Questions and Exam Preparation

IBM C2180-189 Online Questions & Answers

• Question 11:

  A BPM analyst has modeled the process for creating a custom coffee beverage. The BPM analyst noticed a lot of detail in the process model and has started refactoring the model to reduce the complexity. Which section of the process represents a series of activities performed by the same participant that the analyst reduced into a single activity?

  

  

  A. option A
  B. Option B
  C. Option C
  D. Option D
  B. Option B

• Question 12:

  A BPM analyst is creating a process model for requesting a renovation permit. The BPM analyst is using the following description of the first activity:

  "One of our municipal office clerks receives a paper permit application from the local resident, an applicant. The clerk first looks up the resident's name and address in our system, then enters the information from the paper application into the

  system, and assigns a temporary permit number to the application. When the application entry is complete, the clerk sends it to a manager to assign it to an adjudicator."

  Which name should the BPM analyst use for the first task that accurately describes the activity and follows recommended naming conventions?

  A. Application Entry
  B. Create Application
  C. Clerk Receive and Enter Application
  D. Lookup name, create application, assign number, and send it to the manager
  B. Create Application

• Question 13:

  The project manager needs assistance from the BPM analyst to determine the initial level effort for processes in a process inventory. For each process, the BPM analyst should provide a list of process details that includes:

  A. Process Owner, Short Description, Size and Complexity, Milestones
  B. Process Owner, Short Description, Size and Complexity, Risk and Pain
  C. Process Participants, Process Owner, Short Description, Milestones
  D. Process Participants, Process Owner, Short Description, Risk and Pain
  B. Process Owner, Short Description, Size and Complexity, Risk and Pain

• Question 14:

  What is the playback that identifies the participant roles?

  A. Playback 0
  B. Playback 1
  C. Playback 2
  D. Playback 3
  A. Playback 0

• Question 15:

  The project manager needs assistance from the BPM analyst in building a process roadmap. What tool should the BPM analyst use to create a detailed list of areas of opportunity?

  A. A Prioritization Matrix
  B. A Root Cause Analysis Matrix
  C. A Business Value Add Analysis Matrix
  D. A Failures Mode Effect Analysis (FMEA) Matrix
  A. A Prioritization Matrix

• Question 16:

  A company needs to improve their hiring process using Business Process Management software (BPMS). Currently, their hiring manager submits a hiring request by completing a document and emailing it to the HR manager for approval. The hiring manager wants to improve this activity of submitting a request. What is an appropriate user story for the above scenario?

  A. As a BPMS, I want to provide an electronic form to the Hiring Manager, so that the Hiring Manager can complete the request.
  B. As a BPMS, I want to provide an electronic form instead of a document so that the data can be saved and retrieved for reporting purposes.
  C. As a Hiring Manager, I want to have a coach with all the fields necessary to complete the hiring request form, so that I can avoid using a worddocument.
  D. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review myrequest and make a decision on filling this position.
  D. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review myrequest and make a decision on filling this position.

• Question 17:

  After the Prioritization Matrix is complete, a BPM analyst is assisting further to expand the matrix and to do an Impact and Effort analysis.

  

  Based on the Exhibit, which solution should the BPM analyst identify?

  A. One must focus on one quadrant which is high Impact and low Effort.
  B. One must focus on projects with high value without considering which quadrant it is in.
  C. Depending on the corporate strategy, one must focus on the black and blue projects.
  D. Depending on the corporate strategy, one can focus on one quadrant or a combination of them.
  D. Depending on the corporate strategy, one can focus on one quadrant or a combination of them.

• Question 18:

  A BPM analyst is approached by the BPM solution architect and asked to provide inputs to a rough order magnitude (ROM) estimate needed to further assess the implementation effort. What information must the BPM analyst provide to the BPM solution architect to assist with this effort?

  A. A level of effort estimate to implement each task and integration.
  B. A list of all the business process diagrams with their relative number of steps.
  C. A list of the service contracts required for all integrations defined during discovery.
  D. A list of all the subject matter experts (SME) to get further information on implementation scope.
  B. A list of all the business process diagrams with their relative number of steps.

• Question 19:

  A company needs the BPM analyst to provide a business value and impact assessment to only proceed with processes that align with their corporate strategy.

  

  The company's corporate strategy is to begin with small quick win pilots that require low effort and low impact and then scale to large programs that are low effort and high impact. In the exhibit below, which quadrants contain the processes the BPM analyst should recommend?

  A. Top right, top left
  B. Top right, bottom right
  C. Bottom right, top left
  D. Bottom left, top left
  D. Bottom left, top left

• Question 20:

  

  A company needs to improve their hiring process and hired a BPM analyst to analyze their current process. The analyst completed documenting the current state process of submitting the hiring request (refer to the Exhibit) and did a "Value-Add" analysis with the process stakeholders.

  Identify the "Business Value Add" activities in this process.

  A. "Inform Dept. of Labor"A. "Inform Dept. of Labor"
  B. "Terminate the application"B."Terminate the application"
  C. "Post the position in job websites"C."Post the position in job websites"
  D. "Complete the hiring request form correctly"D."Complete the hiring request form correctly"
  A. "Inform Dept. of Labor"A. "Inform Dept. of Labor"