Apple APPLE-DEVICE-SUPPORT Online Practice Questions and Exam Preparation

Apple APPLE-DEVICE-SUPPORT Online Questions & Answers

• Question 141:

  Your MDM administrator set a Recovery Lock on your supervised MacBook Pro. What additional steps must you complete to start your MacBook Pro in macOS Recovery?

  A. Enter the Recovery Lock password in System Settings > General > Startup Disk, then restart.
  B. Take the Mac to an Apple Authorized Service Provider with proof of purchase.
  C. When prompted, enter the recoveryOS password.
  D. When prompted, enter the Bypass Key.
  C. When prompted, enter the recoveryOS password.

• Question 142:

  Which of these isn't included with an iCloud backup?

  A. App settings
  B. Home configuration
  C. Apple Watch backups
  D. Face ID settings
  D. Face ID settings

• Question 143:

  Which service should you use to grant access to your Apple account to others after your death?

  A. Apple ID Proxy
  B. Legacy Contact
  C. Account Successor
  D. Forever Apple ID
  B. Legacy Contact

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  Legacy Contact is a new feature introduced by Apple in iOS 15.2, iPadOS 15.2, and macOS 12.1 that allows users to designate up to five people who can access their Apple account and data after they pass away. Legacy Contacts need to have the unique access key that the user created when they added them as a Legacy Contact, and a copy of the user's death certificate, to request access to the user's account. Legacy Contacts can access data stored in iCloud, such as photos and documents, but not services that require subscriptions, such as Apple Music or Apple TV+. The other options are not valid services offered by Apple. References: How to request access to a deceased family member's Apple account, How to set up Apple account access so people can get in after you die

• Question 144:

  What's required to use Migration Assistant with two installed?

  A. Wi-Fi must be on and the Mac computers
  B. Must be placed near each other
  C. Mac computers with the same version of macOS
  A. Wi-Fi must be on and the Mac computers

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  Migration Assistant is a tool that allows you to transfer your data, apps, and settings from one Mac to another. To use Migration Assistant with two Macs, you need to have Wi-Fi turned on and the Macs must be near each other. You also need to update the software on both Macs, if possible, and turn off any antivirus, firewall, or VPN software that might interfere with the transfer. You can then launch Migration Assistant on both Macs and follow the onscreen instructions to select the source and destination Macs, choose the content to transfer, and start the migration process. References: Transfer to a new Mac with Migration Assistant - Apple Support, How to Use Migration Assistant to Move Files from One Mac to Another

• Question 145:

  What does the screen with a folder and question mark indicate?

  A. The Mac doesn't contain a working version of macOS.
  B. Apple servers can't verify the macOS version.
  C. The Mac couldn't start up from macOS Recovery over the internet.
  D. The startup disk is encrypted.
  A. The Mac doesn't contain a working version of macOS.

• Question 146:

  While setting up a new iPad from their organization, a user notices that several setup screens are missing. What is the most likely reason?

  A. The iPad failed to activate during setup.
  B. The device was released from Apple School Manager.
  C. The organization's MDM solution is managing Setup Assistant.
  D. The user selected "Skip all setup screens".
  C. The organization's MDM solution is managing Setup Assistant.

• Question 147:

  A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?

  A. Their iPhone has a restriction that prevents the user from erasing it.
  B. Their iPhone is experiencing a software issue and must be restored.
  C. Their iPhone is running a previous iOS version and must be updated first.
  D. Their iPhone doesn't support the feature.
  A. Their iPhone has a restriction that prevents the user from erasing it.

• Question 148:

  ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

  Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

  A. eSIM Plan Transfer
  B. eSIM Quick Transfer
  C. eSIM Convert
  D. eSIM Carrier Transfer
  B. eSIM Quick Transfer

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  eSIM Quick Transfer is a feature that allows users to transfer their phone number from their previous iPhone to their new iPhone without contacting their carrier. This feature also enables users to convert their physical SIM to an eSIM on the same iPhone, if their carrier supports it. eSIM Quick Transfer is supported by some carriers and worldwide service providers, and requires both iPhones to be signed in with the same Apple ID, unlocked, nearby with Bluetooth turned on, and running iOS 16 or later. eSIM Quick Transfer is the most convenient and seamless way for users to continue using their lines with eSIM-only iPhone models. References: About eSIM on iPhone - Apple Support How to transfer eSIM to new iPhone: 4 Ways explained! How to set up or transfer an eSIM on iPhone - XDA Developers

• Question 149:

  Where in System Settings can you review configuration profiles?

  A. Control Center > VPN
  B. Privacy and Security > App Management
  C. Users and Groups > Network Account Server
  D. General > Device Management
  D. General > Device Management

• Question 150:

  How do you reset the printing system from Printers and Scanners settings on a Mac?

  A. Control-click the printer, then choose Reset Printing System from the shortcut menu.
  B. Choose Printer Setup Utility > Reset printing system.
  C. Select all items, move them to the Trash, and refresh the screen.
  D. Select all the printers in the Printers list, then click Delete (-).
  A. Control-click the printer, then choose Reset Printing System from the shortcut menu.

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  Resetting the printing system on a Mac can resolve problems such as print jobs stuck in the queue, connection issues, and incomplete driver setups. This process deletes all printers from your list of printers, deletes information about all completed print jobs, and deletes all printer presets. All printers and scanners must be set up again after completing the reset. To reset the printing system, you need to control-click the printer in the Printers list on the right, then choose Reset Printing System from the shortcut menu. You will be prompted to confirm that you want to reset your entire printing system. References: Reset the printing system on your Mac to solve a problem, HP printers - Reset the printing system (macOS)