Which one is the following is a salesforce.com definition for a Lead?
A. Any person, organization or company that may be interested in your products and services, not yet customers
B. An organization, individual or company involved with your business such as customers, competitors and partners
C. Any potential revenue-generating event i.e. "sales deal"
D. Any individual or influencer associated with an account
If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin
A. True
B. False
On which of these areas Data Validation rules are enforced but no feedback is given to users?
A. Lead Convert
B. Record Merger
C. Web-TO-Case
D. SalesForce Mobile
E. Self Service Portal
What should be the Advanced filter Conditions to meet the requirement "Find contacts owned by Poo that have a title of CFO, functional role of CFO, or reports to the CFO?
1) Title equals CFO 2) Functional Role equals CFO 3) Reports To equals CFO 4) Contact Owner contains Poo
A. (1 OR 2 OR 3) AND 4
B. (4 AND (2 OR 3)) OR 1
C. (1 OR 2 OR (3 AND 4)
D. (1 AND (2 OR 3)) OR 4
When are the formula fields Re - Calculated?
A. Every 15 minutes
B. Every time they are seen
C. After every DML Operation
D. Admin can set the time of Refresh
How do you find out that the Approval Process is edited?
A. Last Modified By Field
B. Audit trail
C. History Record on Approval page layout
D. All of the Above
How many Solution records can be imported via Import Wizard?
A. 500
B. 5.000
C. 50.000
D. Solution Records cannot be imported via Import Wizard
Formatting of report is maintained when it is exported via Printable View?
A. True
B. False
Auto Response rules work on which objects?
A. Leads and Cases
B. Leads and Accounts
C. Accounts and Opportunity
D. Account and Cases
Escalation rules only run during the business hours with which they are associated?
A. True
B. False
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