Salesforce Salesforce Certified Administrator ADX-201 Questions & Answers

• Question 11:

  Ursa Major is onboarding 15 new employees in three weeks.

  The Administrator needs to create user records in Salesforce without activating them. Which two methods allow the Administrator to achieve this goal? (Choose two.)

  A. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked.

  B. Create them with the User Import Wizard and ensure that Active is unchecked.

  C. Schedule a Time-Dependent Workflow to create users in three weeks.

  D. Create a .csv file ensuring that IsActive = False, and use the data loader to insert.

  Correct Answer: AD

• Question 12:

  Ursa Major Solar's support team currently has a very high call volume. They want to decrease this volume by creating a self-service community that will host published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives.

  Which two features should be used to fulfill this goal? (Choose two.)

  A. SOS

  B. Knowledge

  C. Content

  D. Chat

  Correct Answer: AD

• Question 13:

  Ursa Major Solar utilizes Accounts in its Sales process; however, not all users have access to them. New users require Read access to Accounts. Additionally, four new users require Edit access.

  What should an Administrator do to configure access for the new users?

  A. Configure a profile to grant Account View access and a Permission Set to grant Account Edit access to specific users.

  B. Configure a profile to grant Account Edit access and a Permission Set to restrict Read access to specific users.

  C. Configure a sharing rule for Account View access and another sharing rule for Edit access to specific users.

  D. Configure a Permission Set to grant Account Edit access to specific users and modify the Standard User profile.

  Correct Answer: A

• Question 14:

  Users at Universal Containers need the ability to save email templates in the following folder:

  "Unified Public Email Templates"

  Currently, users are unable to do so.

  Which action should a System Administrator take to allow users to save emails to this folder?

  A. Navigate to the profile of each user and check the box for Manage Public Templates.

  B. Navigate to the email templates and manually share each with the specific users.

  C. Navigate to the email templates and manually share each with the Profile of the specific users.

  D. Navigate to the user record and check the box for Manage Public Templates.

  Correct Answer: A

• Question 15:

  What are two considerations for the Org Recycle Bin? (Choose two.)

  A. You can restore reports and dashboards.

  B. Deleted records remain in the recycle bin for 15 days.

  C. Records are permanently deleted when using the "Delete" button.

  D. Records in the Recycle Bin count against your org's storage usage.

  Correct Answer: AB

• Question 16:

  At Universal Containers, a user's department determines which fields the user can see and edit on Opportunities. For example, users on the Sales team can edit all fields on the Opportunity, while users on the Support team have read-only access to these fields.

  In which location is field-level security controlled for users on these teams?

  A. Role

  B. Sharing Rules

  C. Profile

  D. Public Groups

  Correct Answer: C

• Question 17:

  Which two objects can an Administrator customize the Stage Setup Flow? (Choose two.)

  A. Leads

  B. Opportunities

  C. Campaigns

  D. Campaign Members

  Correct Answer: AB

• Question 18:

  What are two ways to customize basic Salesforce Reports using Lightning Experience? (Choose two.)

  A. By adding a chart

  B. By adding a filter

  C. By adding a Lightning Component

  D. By adding links to external pages

  Correct Answer: AB

• Question 19:

  Ursa Major Solar has the following environment and requirements:

  A new custom object named Regulations is a child of the Account object.

  All users need the ability to view Regulations when viewing Accounts with the Sales Account Page Layout. How should a Salesforce Administrator provide access to Regulations on the Sales Account Page Layout?

  A. By adding a new custom link for Regulations to the Sales Account Page Layout

  B. By adding a new section for Regulations to the Sales Account Page Layout

  C. By adding a new related list for Regulations to the Sales Account Page Layout

  D. By adding a new action for Regulations to the Sales Account Page Layout

  Correct Answer: C

• Question 20:

  Ursa Major Solar recently acquired a company whose Sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce.

  The Chief Technology Officer (CTO) has decided that the new Sales team should NOT change their process at all.

  What should the Administrator do to incorporate the new Sales team's process?

  A. Create new values for the Opportunity Stage field; create a new Sales Process assigned to a custom Record Type for the new Sales team.

  B. Create a Record Type and page layout for the new Sales team and a custom field for the new Stages.

  C. Create new values for the Opportunity Stage field and use field-level security to control which teams see which fields.

  D. Create new values for the Opportunity Stage field; order them so that the new Sales team's values are at the bottom of the picklist.

  Correct Answer: B