Salesforce ADX-201 Online Practice Questions and Exam Preparation

Salesforce ADX-201 Online Questions & Answers

• Question 691:

  The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account's support plan expires.

  What should an administrator configure to meet this requirement?

  A. Assignment rule
  B. Workflow rule
  C. Auto-response rule
  D. Escalation rule
  B. Workflow rule

• Question 692:

  When transferring an account from one user to another, which of the following options are selectable? (Select all that apply)

  A. Transfer closed cases
  B. Transfer closed opportunities
  C. Transfer open activities
  D. Transfer closed activities
  A. Transfer closed cases
  B. Transfer closed opportunities

• Question 693:

  Each workflow rule applies to a single object, such as leads, accounts, or opportunities.

  A. True
  B. False
  A. True

• Question 694:

  Only users with "Create and Customize" permission can access the Report?

  A. True
  B. False
  A. True

• Question 695:

  You can customize to restrict users ability to log in to saleforce.

  A. Profile
  B. Role
  C. Page Layout
  D. Record Type
  E. Security Settings
  A. Profile

• Question 696:

  Field Level Security cannot be used to make a field required.

  A. True
  B. False
  A. True

• Question 697:

  What can an agent do when resolving a case? Choose 2 answers

  A. Email articles to a customer
  B. Create an article upon closing a case
  C. Assign data categories to a case
  D. Attach only one article to a case
  A. Email articles to a customer
  B. Create an article upon closing a case

• Question 698:

  Is identity confirmation necessary if a user's IP address is known and browser cookie exists?

  A. True
  B. False
  B. False

• Question 699:

  What are different Types of Sharing Rules? (Check all that apply)

  A. Case Sharing Rules
  B. Lead Sharing Rules
  C. Solution Sharing Rules
  D. Campaign Sharing Rules
  E. Custom Object Sharing Rules
  A. Case Sharing Rules
  B. Lead Sharing Rules
  D. Campaign Sharing Rules
  E. Custom Object Sharing Rules

• Question 700:

  Can you set Standard and Custom fields as unique or required using the Property feature?

  A. No, only custom fields.
  A. No, only custom fields.