Salesforce ADX-201 Online Practice Questions and Exam Preparation

Salesforce ADX-201 Online Questions & Answers

• Question 201:

  To ensure compliance with a platinum Service Level Agreement cases that remain in the Tier 2 queue for more than four hours must be re-assigned to the Tier 3 queue. Which feature meet this requirement?

  A. Case Comments
  B. Case Assignment Rule
  C. Case Escalation Rule
  D. Auto Response Rule
  C. Case Escalation Rule

• Question 202:

  Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record).

  A. True
  B. False
  A. True

• Question 203:

  Public groups can be any combination of other public groups, users, roles and ________.

  A. Profile
  B. Roles and subordinates
  C. Managers
  D. None of the above
  B. Roles and subordinates

• Question 204:

  When importing Lead records you must use _______ Currency

  A. An active or inactive
  B. An active
  C. An inactive
  B. An active

• Question 205:

  If a user's profile contains log in hour restrictions which of the following time zones is used to calculate the hours they have access to Salesforce.com CRM?

  A. Organization wide default time zone
  B. User's time zone
  C. Time zone set in the user's profile
  A. Organization wide default time zone

• Question 206:

  What determines the suggested criteria for lookup filter?

  A. Previously used filter criteria
  B. Organization Wide Defautl settings
  C. The current application schema
  D. A survey taken when enabling this feature
  A. Previously used filter criteria

• Question 207:

  Which of them is NOT a Profile Component? Select all which are applicable

  A. Access to Applications
  B. Tab Visibility
  C. Page layouts
  D. Field-Level Security
  E. Record Types Access
  F. Permissions
  G. Manage Currencies
  H. Hours and IP addresses
  I. Tag Settings
  J. UI Settings
  G. Manage Currencies
  I. Tag Settings
  J. UI Settings

• Question 208:

  What profile permission is required for editing and deleting public tags?

  A. Tag Manager. Note: Tag Manager is enabled by default for the System Administrator profile.
  A. Tag Manager. Note: Tag Manager is enabled by default for the System Administrator profile.

• Question 209:

  Recent Item and Look up Hover Views use the:

  A. Sidebar
  B. Edit Page
  C. List Views
  D. Related Lists
  A. Sidebar

• Question 210:

  When creating a custom list view you can display fields that are not on your page layout for that object?

  A. True
  B. False
  B. False