Salesforce ADX-201 Online Practice Questions and Exam Preparation

Salesforce ADX-201 Online Questions & Answers

• Question 221:

  Inline Editing is available in visual force pages?

  A. True
  B. False
  A. True

• Question 222:

  When a user logs in the first time to Salesforce, the following takes place (check all that apply)

  A. A cookie is placed in the their browser
  B. Pop ups are automatically disabled
  C. Their IP address is added to a trusted list
  D. They are prompted to answer a security question
  A. A cookie is placed in the their browser
  C. Their IP address is added to a trusted list

• Question 223:

  Ursa Major Solar users want to utilize Salesforce Knowledge. Which statement accurately describes Knowledge?

  A. An automated tool that closes Cases based on historical information.
  B. A knowledge base comprised of articles that can be written and utilized by support agents.
  C. An automated Machine Learning tool that converts Leads to Opportunities given a predefined set of conditions.
  D. A knowledge base that uses Machine Learning to generate an article to solve customer support issues.
  B. A knowledge base comprised of articles that can be written and utilized by support agents.

• Question 224:

  Personal Tags can not be shared

  A. True
  B. False
  A. True

• Question 225:

  What is not found on a Company Profile?

  A. Language, Locale, and Time Zone
  B. Profiles
  C. Licenses
  D. Storage and Used Space
  E. Manage Currencies
  F. Fiscal Years
  B. Profiles

• Question 226:

  A default person account record type named "Person Account" is automatically created when person accounts are enabled for your organization.

  A. True
  B. False
  A. True

• Question 227:

  When are WF rules evaluated?

  A. Before a record is deleted
  B. When a record is created/updated
  C. After a record is created
  D. When a record is cloned
  B. When a record is created/updated

• Question 228:

  Use ____________ to filter or segment picklist values based on the user's profile.

  A. Record Types
  B. User Profiles
  C. Role Hierarchy
  D. Business Processes
  E. Field Level Security
  A. Record Types

• Question 229:

  This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:

  A. Ideas
  B. Community
  C. Sales Cloud
  D. Service Cloud2
  E. Sales Cloud2
  F. None of the Above
  D. Service Cloud2

• Question 230:

  Personalizing SFDC: If I want to update my personal info, email settings, etc. I have to:

  A. Contact head office
  B. Click "set up" in salesforce.com and edit my info
  B. Click "set up" in salesforce.com and edit my info