ASQ ASQ Certifications CMQ-OE Questions & Answers

• Question 161:

  Which of the following statements best describes a project manager's primary responsibility?

  A. Providing reports and information about the project on a weekly basis

  B. Presenting results and being accountable for the success or failure of the project

  C. Preventing any negative influence of the project from disrupting the rest of the organization

  D. Preventing any interpersonal problems from occurring during the project

  Correct Answer: B

• Question 162:

  According to the Taguchi loss function, which of the following statements is true about total quality costs?

  A. They decrease as they approach target value.

  B. They decrease with employee training.

  C. They increase with employee training.

  D. They increase with sales volume.

  Correct Answer: A

• Question 163:

  A company's training needs analysis shows that the only people in the organization who have been trained in quality function deployment (QFD) are the quality staff members. The quality manager should do which of the following to address this problem?

  A. Ask the training manager to set up multiple QFD courses for open enrollment

  B. Schedule introductory QED training for the next senior management meeting

  C. Schedule mandatory QFD training for everyone in the company

  D. Hire an outside consultant to introduce QFD at a companywide meeting

  Correct Answer: C

• Question 164:

  Simulation training is becoming a more common tool in the workplace because

  A. team members need more individualized training

  B. workforces need more generalized training

  C. trainees prefer more interactive learning

  D. classroom training is becoming too expensive

  Correct Answer: C

• Question 165:

  Which of the following basic economic realities makes budgeting necessary?

  A. Marketplace conditions

  B. Scarcity of resources

  C. Service-to-market timing

  D. Competitive pressure

  Correct Answer: B

• Question 166:

  A project leader is experiencing a situation in which team members do not seem to be working well together and are instead questioning the project goals. This team is most likely at what stage of development?

  A. Forming

  B. Storming

  C. Norming

  D. Performing

  Correct Answer: B

• Question 167:

  The best way to integrate quality goals within a corporation is to

  A. implement cross-functional goals and measures

  B. implement employee performance goals

  C. implement 360?feedback

  D. break down interdepartmental barriers

  Correct Answer: A

• Question 168:

  The most effective way to simplify a process is by improving which of the following factors?

  A. Training for employees

  B. Process control objectives

  C. Process planning steps

  D. The flow of the process

  Correct Answer: D

• Question 169:

  A corporate oversight group has challenged the adequacy of one division's quality records and documentation system. Which of the following sources of evidence can the division's quality manager use to counter the group's challenge?

  A. An overview of the design of the record retention system

  B. Sample records and documents that typify the department's record-keeping system

  C. Sample documents whose accuracy has been verified by a department member

  D. Summary reports of periodic audits of the department's system

  Correct Answer: B

• Question 170:

  Which of the following best describes the theory of constraints?

  A. Several constraints must exist simultaneously to limit the output of a system.

  B. One constraint at a given time limits the system.

  C. Non-constraints strengthen the system.

  D. All constraints must be eliminated for optimal system performance.

  Correct Answer: B