IIBA IIBA Certifications CCBA Questions & Answers

• Question 501:

  A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change. What previous task could assist the BA in performing the impact analysis?

  A. Update use case scenarios

  B. Perform a risk analysis

  C. Create requirement relationships

  D. Conduct a cost-benefit analysis

  Correct Answer: C

  The previous task that could assist the BA in performing the impact analysis is to create requirement relationships. This is because creating requirement relationships is the process of identifying and documenting the connections or

  associations between different requirements or other elements. Creating requirement relationships can help to understand the dependencies, traceability, composition, generalization, or other types of relationships among the requirements.

  This can facilitate the impact analysis of a change by showing how it affects other related requirements or elements. The other options are not as helpful or relevant as creating requirement relationships. References:

  BABOK Guide, section 4.3.2: Validate Requirements

  CCBA Practice Test,

• Question 502:

  A business analyst (BA) is in the process of specifying the confirmed results of a requirements elicitation workshop. Which of the following help to ensure that the correct information about the requirements is provided to the participants?

  A. Requirements architecture

  B. Stakeholder list

  C. Standard templates and syntax

  D. Roles and permissions matrix

  Correct Answer: C

  Standard templates and syntax help to ensure that the correct information about the requirements is provided to the participants of a requirements elicitation workshop. Standard templates and syntax are used to document and communicate requirements in a consistent and clear manner, avoiding ambiguity and confusion. They also help to organize and structure the requirements according to their type, priority, and relationship1. Standard templates and syntax are also a technique for specifying and modelling requirements2. References: 1: BABOK Guide v3, Section 4.3 2: BABOK Guide v3, Section 4.5.6

• Question 503:

  Two stakeholders are arguing over which model to use for describing requirements. One insists that using an activity diagram is superior while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?

  A. Explain that the models are complementation to each other

  B. Allow both stakeholders to work on the models independently

  C. Introduce a third model type so that neither stakeholder prevails

  D. Suggest a fusion model that integrates activity and state diagrams

  Correct Answer: A

• Question 504:

  The project manager has tasked the business analyst (BA) to collect a performance measure on the solution implemented in the latest release. Which of the following considerations can help the BA obtain that information?

  A. Sample size

  B. Solution size

  C. Performance variance

  D. Risk assessment

  Correct Answer: A

  Sample size is the number of observations or data points that are used to measure the performance of a solution. It is an important consideration for the BA to obtain reliable and valid information, as a too small or too large sample size can affect the accuracy and precision of the results. Solution size, performance variance, and risk assessment are not directly related to collecting performance information. References: BABOK Guide v3, page 385; CCBA Mock Test,

• Question 505:

  You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60-day implementation represent?

  A. Schedule constraint

  B. Business constraint

  C. Technical constraint

  D. Assumption

  Correct Answer: B

  A time limit, budget limit, limit on the number of resources, and other organizational restrictions are business constraints.

  C is incorrect. A technical constraint describes the architectural decisions concerning hardware, software, platforms, and interoperability with the enterprise architecture.

  D is incorrect. An assumption is something that's believed to be true, but it hasn't yet been proven to be true.

  A is incorrect. A schedule constraint is tempting, but this is not a valid term for business analysis. Constraints on the time limit are just part of the business constraint.

• Question 506:

  The business analyst (BA) has completed the verification of a set of requirements, but a change in scope has materialized. Which technique should the BA use to obtain consensus and reach agreement among the stakeholders?

  A. Financial analysis

  B. Business rules analysis

  C. Decision analysis

  D. Risk analysis and management

  Correct Answer: B

  Business rules analysis is used to identify, express, validate, refine, and organize the rules that shape day-to- day business behavior and guide operational business decision making.

• Question 507:

  A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery Freecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward. To which RAG designation should the training and testing teams be added?

  A. Consulted

  B. Responsible

  C. Accountable

  D. Informed

  Correct Answer: D

  The BA should add the training and testing teams as Informed in the RACI Matrix going forward. This is because a RACI Matrix is a tool that helps to define and communicate the roles and responsibilities of different stakeholders in relation to

  various tasks or deliverables in a project. Informed means that the stakeholder needs to be notified of the progress or results of a task or deliverable, but does not need to be consulted or involved in its execution. The training and testing

  teams need to be informed of the business analysis information from the elicitation phase, but they are not directly responsible, accountable, or consulted for it. The other options are not as suitable or accurate as adding the training and

  testing teams as Informed in the RACI Matrix.

  References:

  BABOK Guide, section 2.5: Plan Business Analysis Governance CCBA Practice Test,

• Question 508:

  By which of the following is the performance of all requirements management and communication activities governed?

  A. Business analysis plans

  B. Business analyst

  C. Project manager

  D. Project sponsor

  Correct Answer: A

  Business analysis plans define how requirements and communication should take place. These plans and directives should be based on the requirements of the organization for all business analysis activities. B is incorrect. The business

  analyst carries out the rules and directives of business analysis plans. D is incorrect. The project sponsor doesn't govern the requirements management and communication needs.

  C is incorrect. The project manager doesn't govern any business analysis activities.

• Question 509:

  Which one of the following is not a general technique that a business analyst may use in the requirements verification task?

  A. Structured walkthrough

  B. Acceptance and evaluation criteria definition

  C. Cost-benefits analysis

  D. Problem tracking

  Correct Answer: C

  Cost-benefits analysis is not a valid technique that a business analyst may use in the requirements verification task. The three techniques for requirements verification are acceptance and evaluation criteria definition, problem tracking, and structured walkthrough. B is incorrect. Acceptance and evaluation criteria definition is a valid technique for requirements verification. D is incorrect. Problem tracking is a valid technique for requirements verification. A is incorrect. Structured walkthrough is a valid technique for requirements verification.

• Question 510:

  A business analyst (BA) has elicited non-functional information for a system's replacement. In reviewing the elicitation results, the BA finds the number of concurrent users is a large portion of the target user group, which seems high. How should the BA proceed?

  A. Observe a user performing the task to determine the length of time to complete the task

  B. Document the elicitation results in the solution requirements specification then seek verification and validation in a requirements review

  C. Conduct additional stakeholder analysis to determine whether any additional user groups were overlooked

  D. Confirm elicitation results by researching the actual concurrent users on the existing system and review findings with stakeholders

  Correct Answer: D

  The BA should confirm elicitation results by researching the actual concurrent users on the existing system and review findings with stakeholders after finding that the number of concurrent users is a large portion of the target user group,

  which seems high. This means that the BA should verify and validate the non-functional information for the system's replacement by comparing it with the factual data from the current system and discussing it with the stakeholders who

  provided it. Confirming elicitation results can help to ensure the accuracy, completeness, clarity, and consistency of the information.

  The other options are incorrect because:

  Option A is incorrect because observing a user performing the task to determine the length of time to complete the task is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user

  group, which seems high, but an action that the BA takes to elicit information from stakeholders by watching them perform their tasks or roles. Observing a user performing the task can help to understand how they interact with the system or

  solution.

  Option B is incorrect because documenting the elicitation results in the solution requirements specification then seeking verification and validation in a requirements review is not an action that the BA takes after finding that the number of

  concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to record and communicate the elicitation results to stakeholders and ensure that they meet their needs and expectations.

  Documenting the elicitation results in the solution requirements specification can help to define and document the features, functions, and characteristics of the system or solution. Option C is incorrect because conducting additional

  stakeholder analysis to determine whether any additional user groups were overlooked is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an

  action that the BA takes to identify and evaluate the characteristics, needs, expectations, and influences of stakeholders. Conducting additional stakeholder analysis can help to discover and engage new or missed stakeholders.