IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 1:

  A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores. The CEO wants to increase sales by introducing on-line shopping. Most stores are understaffed and maintenance is a challenge. Which of the following would be considered an asset?

  A. Store maintenance expenses
  B. Brand reputation
  C. Interest mounting on bank loan
  D. Online shopping website
  B. Brand reputation

• Question 2:

  A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores. The CEO wants to increase sales by introducing on-line shopping. Most stores are understaffed and maintenance is a challenge. Which of the following would be considered an asset?

  A. Store maintenance expenses
  B. Brand reputation
  C. Interest mounting on bank loan
  D. Online shopping website
  B. Brand reputation

• Question 3:

  The business analyst (BA) is analyzing the formal relationships between people working in the enterprise. Which technique will the BA use to perform this task?

  A. Organizational modelling
  B. Stakeholder modelling
  C. Focus groups
  D. Functional decomposition
  A. Organizational modelling

• Question 4:

  You work as a project manager for SoftTech Inc. You are working with the project stakeholders to begin the qualitative risk analysis process. You will need all of the following as inputs to the qualitative risk analysis process except for which one?

  A. Risk management plan
  B. Stakeholder register
  C. Project scope statement
  D. Risk register
  B. Stakeholder register

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  explanation: You would not need the stakeholder register to perform qualitative risk analysis. Qualitative Risk Analysis uses the likelihood and impact of the identified risks in a fast and cost- effective manner. Qualitative Risk Analysis establishes a basis for a focused quantitative analysis or Risk Response Plan by evaluating the precedence of risks with a concern to impact on the project's scope, cost, schedule, and quality objectives. The qualitative risk analysis is conducted at any point in a project life cycle. The primary goal of qualitative risk analysis is to determine proportion of effect and theoretical response. The inputs to the Qualitative Risk Analysis process are: Organizational process assets Project Scope Statement Risk Management Plan Risk Register

• Question 5:

  A business analyst (BA) needs to obtain agreement on and approval of requirements for a software solution. In order for this task to proceed, what does the BA need to understand?

  A. The verified requirements
  B. The solution design
  C. The business analysis approach
  D. The stakeholder roles
  C. The business analysis approach

• Question 6:

  You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

  A. Relationships among the requirements
  B. Management in the project
  C. Cost and schedule constraints
  D. Stakeholders in the project
  A. Relationships among the requirements

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  explanation: The relationships and inter-dependencies among the requirements add to the complexity of the requirements. D is incorrect. Stakeholder management can be cumbersome, but the question was asking for a requirements characteristic, so this choice is incorrect. B is incorrect. Management in the project can add to the project complexity, but realistically management should stay out of the business analyst's duties. In addition, the question was asked about the complexity among the requirements. C is incorrect. Cost and schedule constraints deal more with the project implementation than with the identified requirements.

• Question 7:

  A business analyst (BA) is verifying a set of requirements. One of the requirements is "After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission." Which one of the following requirements quality characteristic is breached?

  A. Concise
  B. Prioritized
  C. Atomic
  D. Understandable
  A. Concise

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  explanation: Concise is a requirement that is considered concise when it uses just enough information to describe itself. It doesn't contain unnecessary explanations or content.

• Question 8:

  The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:

  A. investigate whether automation is a constant for the end user.
  B. demonstrate some of the proposed products to the end users.
  C. convey the benefits for the automation to the end users.
  D. present the proposed future state to the end users.
  A. investigate whether automation is a constant for the end user.

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  explanation: According to the BABOK?Guide, a constant is a requirement that cannot be changed or negotiated, and it may be imposed by the business, technical, or regulatory environment1. In this case, the director has decided to automate the inventory processes, but the BA needs to validate whether this is a constant for the end user, i.e., the carpenters. The BA needs to understand the carpenters' needs, expectations, and preferences regarding the automation, and how it will affect their work. The BA also needs to elicit and analyze the requirements for the COTS inventory management solutions from the end users' perspective.

• Question 9:

  A project to replace a financial system uses a waterfall methodology. Initially, meetings with the project subject matter experts (SMEs) were positive. As the project progressed through the requirements and design phases, the SMEs attended fewer meetings, resulting in a delay to the project build phase. What should the business analyst (BA) have done to prevent the delay?

  A. Selected a different project methodology
  B. Requested new SMEs participate in the project
  C. Modified the governance structure
  D. Engaged in consistent collaboration
  D. Engaged in consistent collaboration

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  explanation: According to the BABOK Guide, engaging in consistent collaboration is a technique for managing stakeholder collaboration. This technique can help the BA prevent the delay caused by SMEs attending fewer meetings as the project progressed. The BA should maintain regular communication and interaction with SMEs throughout the project life cycle, and ensure that they are involved in reviewing and approving requirements and designs. This can help build trust, commitment, and ownership among SMEs, and avoid misunderstandings, conflicts, or changes in requirements. Therefore, the correct answer is D. References: [BABOK Guide], [CCBA Exam Simulator]

• Question 10:

  A business analyst (BA) working with a large insurance corporation interviewed an industry thought leader who predicted that many of the regulations currently imposed by the government will change very soon. The BA carefully documented all these inputs from the thought leader because it will impact many of the strategic initiatives of the insurance company. What specific element of requirement validation is being executed by the BA?

  A. Identify constraints
  B. Define measurable evaluation criteria
  C. Identify assumptions
  D. Evaluate alignment with solution scope
  C. Identify assumptions

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  explanation: The specific element of requirement validation that the BA is executing is identifying assumptions. Assumptions are factors that are considered to be true or certain without proof or demonstration. Assumptions can affect the requirements and the solution, and they need to be validated or verified as early as possible. The BA is assuming that the predictions of the industry thought leader are accurate and will affect the regulations and the strategic initiatives of the insurance company. This is a significant assumption that needs to be documented, communicated, and tested.