Certification of Competency in Business Analysis (CCBA)
Exam Details
Exam Code
:CCBA
Exam Name
:Certification of Competency in Business Analysis (CCBA)
Certification
:IIBA Certifications
Vendor
:IIBA
Total Questions
:520 Q&As
Last Updated
:Jun 28, 2025
IIBA IIBA Certifications CCBA Questions & Answers
Question 461:
Robert is the business analyst for his organization and is preparing to host a workshop for twenty stakeholders. The goal of this workshop is to comprehensively identify the requirements for new software that will be created for Robert's organization. What must first be established in the workshop to ensure that the elicitation process moves smoothly?
A. An understanding of the ground rules of the workshop
B. An understanding of who are the most important stakeholders
C. An understanding of the business opportunity
D. An understanding of the requirements elicitation processes
Correct Answer: A
Whenever a business analyst hosts event-based elicitation, ground rules should always be established. Ground rules help organize how the elicitation will take, how feedback should be offered, and how identified requirements will be verified.
C is incorrect. Robert will need to communicate the business opportunity before the workshop so the group understands the purpose of the workshop. B is incorrect. While stakeholders may have different rankings in the organization the
understanding of which stakeholders are most important is not relevant to the meeting running smoothly.
D is incorrect. Stakeholders do not need to understand how the requirements elicitation processes work beyond the workshop meeting.
Question 462:
A project has experienced several schedule delays. A business analyst (BA) is assigned to the project to help get it back on track. The project manager believes that incomplete requirements are causing the missed milestones. What tool will help address the project manager's concern?
A. Quality control checklist
B. Communication plan
C. Decision analysis
D. Risk review
Correct Answer: A
The BA should use a quality control checklist to address the project manager's concern about incomplete requirements. This is because a quality control checklist is a tool that helps to verify that the requirements meet the quality criteria and standards defined for the project. A quality control checklist can help to identify and correct any errors, omissions, inconsistencies, or ambiguities in the requirements. Using a quality control checklist can also help to avoid schedule delays caused by incomplete requirements. The other options are not directly related to checking the completeness of the requirements. References: BABOK Guide, section 4.2.3: Verify Requirements CCBA Practice Test,
Question 463:
Project work is taking place to evaluate whether a system's requirements can be met via creating internally, purchasing from others, or a combination of the two. What goal is addressed by this analysis?
A. Developing the project plan
B. Outlining the change control strategy
C. Defining the solution approach
D. Validating the requirements
Correct Answer: C
The solution approach is a description of how a need will be addressed by a solution. It includes an analysis of whether to build, buy, or reuse a solution component, or a combination of these options. Developing the project plan, outlining the change control strategy, and validating the requirements are not goals of this analysis. References: BABOK Guide v3, page 30; CCBA Mock Test,
Question 464:
Before beginning requirements elicitation, a business analyst (BA) has planned the necessary activities, identified needed stakeholders, and documented this in the Business Analysis Plan. Which approach will help the BA ensure that stakeholders are available when required?
A. Talk to the stakeholders' managers to ensure the resources will be available
B. Send meeting invitations well in advance so stakeholders can plan in time
C. Conduct a review of the plan with the stakeholders and adjust according to the feedback received
D. Request an introduction letter from the business sponsor highlighting the importance of the initiative
Correct Answer: B
The best approach to ensure that stakeholders are available when required is to send meeting invitations well in advance so stakeholders can plan in time. This way, the BA can communicate the schedule, agenda, and objectives of the
elicitation sessions to the stakeholders and request their confirmation and participation. Sending meeting invitations early also allows the BA to accommodate any changes or conflicts in the stakeholder availability and reschedule the sessions
if needed.
The other options are incorrect because:
A. Talk to the stakeholders' managers to ensure the resources will be available. This option may not be effective because the stakeholders' managers may not have the authority or the influence to allocate the stakeholders' time and resources for the elicitation sessions. The stakeholders themselves may have other priorities or commitments that may prevent them from attending the sessions. C. Conduct a review of the plan with the stakeholders and adjust according to the feedback received. This option may be helpful to validate the plan and incorporate the stakeholder input, but it does not guarantee that the stakeholders will be available when required. The stakeholders may still have scheduling issues or conflicts that may affect their attendance.
D. Request an introduction letter from the business sponsor highlighting the importance of the initiative. This option may be useful to gain the stakeholder support and buy-in for the initiative, but it does not ensure that the stakeholders will be available when required. The stakeholders may still have other constraints or challenges that may limit their availability.
Question 465:
If an organization wants to re-use requirements, where should the defined requirements be kept?
A. Requirements management plan
B. Requirements repository
C. Solution scope
D. Project management plan
Correct Answer: B
Requirements that are re-used in an organization are ideally kept in a requirements repository. One person should be identified to manage and control the repository. A is incorrect. Requirements for the current endeavor are kept in the
requirements management plan, but not the set of requirements that will be reused. D is incorrect. The project management plan is not a valid answer, as this plan defines how the project will be planned, executed, monitored and controlled,
and closed.
C is incorrect. The solution scope is not a place where requirements that are reused will be kept and maintained.
Question 466:
A software development company has a strict policy of evaluating solutions against the number of defects reported in the testing phase. This practice helps the company stay competitive and deliver better solutions. What performance measure is being practiced?
A. Predictive
B. Quantitative
C. Adaptive
D. Qualitative
Correct Answer: B
Quantitative performance measure is being practiced by the software development company that evaluates solutions against the number of defects reported in the testing phase. Quantitative performance measures are those that use numerical values or statistics to assess the performance of a solution or an organization. They can help to measure aspects such as quality, efficiency, productivity, profitability, customer satisfaction, etc. The number of defects is a quantitative measure of quality that indicates how well a solution meets its specifications and expectations. References: : Quantitative Performance Measures
Question 467:
Beth is a business analyst for her organization and she's completing the tasks in the requirements management and communication knowledge area. As a result of these tasks, she'll create several things for her organization. Which one of the following, however, is not one of the outputs of the requirements management and communication tasks?
A. Traced requirements
B. Requirement management plan
C. Requirement package
D. Approved requirements
Correct Answer: B
The inputs to requirements management and communication are as follows: Business Analysis (BA) communication plan Requirement Management Plan Solution Scope Requirements Structure Organizational Process Assets Stakeholder, List, Roles, and Responsibilities Requirements A, C, and D are incorrect. The outputs of requirements management and communication knowledge area are as follows: Approved Requirements Communicated Requirements Maintained and Reusable Requirements Traced Requirements Requirement Package
Question 468:
Stakeholders need a financial report that can be published and distributed to multiple end users. They would also like the report to be developed within a specific time frame and within cost. What must the business analyst (BA) do to achieve this goal?
A. Review the project budget
B. Revise business requirements
C. Define solution approaches
D. Update the project schedule
Correct Answer: C
The business analyst (BA) must define solution approaches to achieve the goal of developing a financial report that can be published and distributed to multiple end users within a specific time frame and within cost. According to the BABOK Guide, a solution approach is "a description of the recommended options for delivering value to stakeholders, including the justification for choosing those options over others" 1. By defining solution approaches, the BA can evaluate the feasibility, benefits, risks, and impacts of different options and select the most suitable one for the project. Reviewing the project budget, revising business requirements, and updating the project schedule are important tasks, but they are not sufficient to achieve the goal without defining solution approaches first.
Question 469:
The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?
A. The business need defines the problem the business analyst is finding a solution for.
B. The business need defines the solution for the business problem.
C. The business need takes the longest time and costs most of the business analysis efforts.
D. The definition of the business need determines future solutions, stakeholders, and approaches.
Correct Answer: D
The way the business need is defined directly affects the solutions offered, the stakeholders involved, and the approaches the organization may take to seize the opportunity or solutions.
A is incorrect. This is the definition of what the business need is, but it's not the best answer for the QUESTION.
B is incorrect. The business need does not define the solution; it shows the need for a solution. C is incorrect. This is not a valid statement about this process of the business analysis effort.
Question 470:
The business analyst (BA) has scheduled an informal review of audit requirements with the compliance officer. The BA wants to demonstrate that the requirements collectively support one another so begins with reviewing the:
A. template architectures.
B. business rules document.
C. functional specification.
D. work breakdown structure.
Correct Answer: B
According to the BABOK?v3 guide, the purpose of defining the requirements architecture is as follows: "to ensure that the requirements collectively support one another to fully achieve the objectives..."
There are five elements to consider when you define the requirements architecture:
The requirements architecture viewpoints and views. The template architectures.
The completeness.
Relating and verifying the requirements relationships. The business analysis information architecture
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