IIBA IIBA Certifications CCBA Questions & Answers

• Question 451:

  A new regulation is introduced that the project must comply with to remain competitive and industry compliant. Management wants to understand the effect of this new requirement on the project. What will the business analyst (BA) use to evaluate the change?

  A. Process Modelling

  B. Domain Knowledge

  C. Traceability

  D. Impact Analysis

  Correct Answer: D

  Impact analysis: An assessment of the effects a proposed change will have on a stakeholder or stakeholder group, project, or system.

• Question 452:

  The business analyst (BA) is preparing for requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?

  A. Current state description

  B. Requirements architecture

  C. Methodologies and framework

  D. Domain knowledge

  Correct Answer: C

  The BA should use methodologies and frameworks as guidelines and tools to determine how best to model the requirements for the review. Methodologies and frameworks are sets of methods, principles, concepts, standards, and practices that provide guidance for performing business analysis activities4. They can help the BA to select the most appropriate techniques, tools, notations, and formats for modelling and communicating requirements to different stakeholders. Some examples of methodologies and frameworks are agile, waterfall, Scrum, Kanban, UML, BPMN, etc. References: 4: BABOK Guide v3, Section 2.5 : BABOK Guide v3, Section 4.5

• Question 453:

  You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders. You explain to Bill that a model can do all of the following except for which one?

  A. Define the risk and reward for the requirements

  B. Categorize and create hierarchies of items

  C. Define boundaries for business domains

  D. Show business logic

  Correct Answer: A

  Models do not address risk and reward for requirements. The risk identification and analysis process is responsible for identifying the risk to reward ration. C is incorrect. Models do define boundaries for business domains and they can define

  the components within each boundary.

  B is incorrect. Models do categorize requirements and they can create hierarchies of items within the categorization.

  D is incorrect. Requirements can show business logic and link the requirements to goals, strategies, or the business value of the requirements.

• Question 454:

  A project to implement shared registration procedures across multiple jurisdictions has stalled several times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?

  A. Minimal variance from planned effort

  B. Close alignment with corporate values

  C. Stimulate teamwork in a fun situation

  D. High confidence in conclusions

  Correct Answer: D

• Question 455:

  A business analyst (BA) needs approval for the requirements which were elicited, collated, and verified by a peer. The BA needs to understand the approval process and appropriate stakeholders who have the authority to approve the requirements. Which of the following artifacts contains this information?

  A. Information management approach

  B. Stakeholder engagement approach

  C. Governance approach

  D. Business analysis approach

  Correct Answer: B

  Stakeholder Engagement Approach: understanding the stakeholders and their concerns and interests may influence decisions made when determining the business analysis approach.

• Question 456:

  During a senior management meeting about a project at the requirements analysis stage, a business analyst (BA) stated that there were a number of workarounds associated with the current application. The Chief Information Officer (CIO) was looking for ways to improve the situation and the BA suggests a solution. Which of the following can the BA suggest that the organization consider to increase efficiencies?

  A. Process improvement

  B. Strategy realignment

  C. Capability assessment

  D. Project abandonment

  Correct Answer: A

  The BA can suggest process improvement as a solution that the organization can consider to increase efficiencies. Process improvement is a technique for identifying and implementing changes to business processes that will enhance their effectiveness and efficiency2. Process improvement can help to eliminate or reduce workarounds, which are temporary or alternative ways of performing a task or process that bypasses a problem or limitation3. By improving the processes, the organization can achieve better outcomes, reduce costs, increase customer satisfaction, and gain competitive advantage. References: 2: BABOK Guide v3, Section 10.23 3: Workaround

• Question 457:

  A business analyst (BA) is given an additional requirement near the end of the development phase that needs to be incorporated into the system as part of the same release. In this situation, the first activity the BA performs to understand the effect of the proposed change is to:

  A. determine whether stakeholders are available for further elicitation.

  B. consult with the technical team for technical feasibility.

  C. determine whether the additional requirement is traceable to a need.

  D. check with the project manager for timeline and budget metrics.

  Correct Answer: C

  The first activity that the BA should perform to understand the effect of the proposed change is to determine whether the additional requirement is traceable to a need. This will help to assess the value and relevance of the requirement, and whether it aligns with the project scope and objectives. Determining stakeholder availability, consulting with the technical team, and checking with the project manager are possible subsequent activities, but not the first one. References: BABOK Guide v3, page 160; CCBA Mock Test, question

• Question 458:

  After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

  A. Allow only the two stakeholders to speak, so that other stakeholders are able to hear their input.

  B. Proceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

  C. Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

  D. Omit the two stakeholders from the next meeting since they do not seem to be engaged or interested

  Correct Answer: C

  The BA should ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion in the next workshop. This will help to encourage participation and engagement from all stakeholders, especially those who did not speak up during previous discussions. It will also help to elicit diverse perspectives and feedback on the requirements from different stakeholders. The BA should use facilitation skills such as active listening, questioning, paraphrasing, summarizing, etc., to create a positive and collaborative environment for stakeholder interaction4. References: 4: BABOK Guide v3, Section 4.4

• Question 459:

  You are a Business Analyst for your organization, and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. Why is it important to complete the plan business analysis approach?

  A. This task describes the amount of time needed for the business analysis approach.

  B. This task describes the amount of budget needed for the requirements elicitation.

  C. This task describes how to select an approach for performing business analysis.

  D. This task describes the processes the business analyst will or will not do based on the time and budget available.

  Correct Answer: C

  The plan business analysis approach is required to select an approach that will perform business analysis. This approach helps to find out the following:

  Which stakeholders need to be involved in the decision? Who will be consulted regarding and informed of the approach? What is the rationale for using it? A is incorrect. This task does not address the schedule for the business analysis

  duties, just the approach the business analyst will be taking. While the task does describe when the tasks will take place, there's not an actual schedule coordinated at this point.

  B is incorrect. This task does not address the budget for the business analysis duties, just the approach the business analyst will be taking. D is incorrect. While this answer does address the business analysis approach, it doesn't qualify as

  there's not a schedule or budget consideration.

• Question 460:

  An organization is engaged in an effort to streamline the online customer experience. The business analyst (BA) prepares a business analysis information package to discuss the changes the customer will experience. Which one of the following tools will assist the BA in this discussion?

  A. Context Diagram

  B. Data Dictionary

  C. Visual Prototype

  D. Business Rules

  Correct Answer: A

  A context diagram is a data flow diagram that shows an entire system and how it exchanges information with external entities. It is like the big-picture view and is often used to describe the high-level context of net input flow and output flows of a system.