IIBA IIBA Certifications CCBA Questions & Answers

• Question 441:

  As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?

  A. Identifying stakeholders

  B. Job shadowing

  C. Defining and determining business analysis processes

  D. Planning how requirements will be approached, traced, and prioritized

  Correct Answer: B

  Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to

  understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:

  Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working.

  Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.

  A is incorrect. Identifying stakeholders is one of the first business analysis activities.

  C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning.

  D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.

• Question 442:

  A stakeholder would like to add requirements to an IT project which is in flight. The project manager wants to revisit the traceability repository prior to committing to the addition of any new requests, because it is used for which of the following activities?

  A. Creating test plans and test cases

  B. Approving requirement relationships

  C. Developing documentation for technical support

  D. Supporting change and scope management

  Correct Answer: D

  This is because the traceability repository is a tool that helps the BA to track the relationships and dependencies among the requirements, the solution components, and the stakeholders. By using the traceability repository, the BA can assess the impact of any changes or additions to the requirements, and manage the scope of the project accordingly. Creating test plans and test cases (A) is not the main purpose of the traceability repository, although it can be used to verify the test coverage and quality of the solution. Approving requirement relationships (B) is not a valid activity, as the requirement relationships are established and documented by the BA, not approved. Developing documentation for technical support ? is not related to the traceability repository, as it is a post-implementation activity. References: CCBA Practice Test, CCBA Mock Test

• Question 443:

  A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?

  A. Record a defect for fixing

  B. Consult with the project manager

  C. Revert back the changes

  D. Check the audit history of changes

  Correct Answer: D

  According to the BABOK Guide, checking the audit history of changes is a technique for maintaining requirements. This technique can help the project team investigate the issue raised by the system owner, as it provides a record of who made what changes to the requirements, when, and why1. By reviewing the audit history, the project team can verify if the change was requested, authorized, communicated, and implemented correctly. Therefore, the correct answer is D.

• Question 444:

  An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is: "As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school". The product owner wants to take advantage of this opportunity to provide the staff a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing scope?

  A. Add me functionality to the list of requirements

  B. Suggest that the story be included with a change to solution scope or be removed

  C. Ask product owner to rank this user story against the existing product backlog

  D. Review business objectives and determine potential value

  Correct Answer: D

  The BA must review the business objectives and determine the potential value of the user story to evaluate alignment with the existing scope. This is because reviewing the business objectives and determining the potential value are

  techniques that help to assess how well a requirement or a solution supports the desired outcomes and benefits for the organization and its stakeholders. Reviewing the business objectives and determining the potential value of the user story

  can help to check if it aligns with the existing scope of the project, which was funded to support external customers and broaden the organization's brand and increase customer engagement. The other options are not as effective or

  appropriate as reviewing the business objectives and determining the potential value.

  References:

  BABOK Guide, section 10.17: Review Business Objectives BABOK Guide, section 10.18: Determine Potential Value CCBA Practice Test,

• Question 445:

  A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?

  A. Substantial

  B. Granular

  C. Prioritized

  D. Unambiguous

  Correct Answer: B

  According to the BABOK Guide, granular is a characteristic that describes a requirement that is small in size and scope. A granular requirement can help the BA develop requirements that can be implemented by the development team iteratively, as it allows for faster feedback, testing, and delivery. Therefore, the correct answer is B. References: BABOK Guide, [CCBA Practice Test]

• Question 446:

  A business analyst (BA) has elicited the following requirement; "The solution must ensure the portal response times are under 2 seconds." What requirement classification schema does this requirement belong to?

  A. Nonfunctional requirements

  B. Stakeholder requirements

  C. Transitional requirements

  D. functional requirements

  Correct Answer: A

  The requirement classification schema that this requirement belongs to is nonfunctional requirements. Nonfunctional requirements are statements of conditions or restrictions on a solution or its components that affect its quality, performance,

  usability, reliability, security, etc. Nonfunctional requirements specify how well a solution should perform or behave.

  The other options are incorrect because:

  Option B is incorrect because stakeholder requirements are not a requirement classification schema, but a requirement type. Stakeholder requirements are statements of needs, expectations, preferences, or problems of stakeholders or an

  organization.

  Option C is incorrect because transitional requirements are not a requirement classification schema, but a requirement type. Transitional requirements are statements of capabilities or conditions that enable a solution to transition from its

  current state to its desired future state.

  Option D is incorrect because functional requirements are not a requirement classification schema, but a requirement type. Functional requirements are statements of features, functions, or behaviors of a solution or its components that

  enable it to provide value to stakeholders.

  References:

  BABOK Guide v3, section 6.1: Specify and Model Requirements CCBA

• Question 447:

  A business analyst (BA) asked two stakeholders with approval authority to approve the requirements. The stakeholders are being asked to confirm that:

  A. organizational value will be created from the investment.

  B. all questions have been answered.

  C. project priorities are agreed upon.

  D. relevant legal and regulatory needs are met.

  Correct Answer: A

  The stakeholders are being asked to confirm that organizational value will be created from the investment when the BA asked them to approve the requirements. This means that the stakeholders are being asked to agree that the requirements will deliver benefits or outcomes that are aligned with the strategic goals or objectives of the organization. The organizational value can be measured or estimated by various criteria such as return on investment, customer satisfaction, competitive advantage, etc. The other options are incorrect because: Option B is incorrect because all questions have been answered is not what the stakeholders are being asked to confirm when the BA asked them to approve the requirements, but what the BA should ensure before asking them to approve the requirements. This means that the BA should address any queries, doubts, or concerns that the stakeholders may have regarding the requirements. Option C is incorrect because project priorities are agreed upon is not what the stakeholders are being asked to confirm when the BA asked them to approve the requirements, but what the BA should facilitate among the stakeholders before asking them to approve the requirements. This means that the BA should help the stakeholders to rank or order the requirements based on their importance, urgency, feasibility, risk, or dependency. Option D is incorrect because relevant legal and regulatory needs are met is not what the stakeholders are being asked to confirm when the BA asked them to approve the requirements, but what the BA should ensure during defining and documenting the requirements. This means that the BA should comply with any standards or rules that are imposed by external authorities or bodies on an industry or sector.

• Question 448:

  There are three business analysis planning techniques that a business analyst can use to help plan business analysis processes. Which one of the following is not one of the three techniques?

  A. Process modeling

  B. Progressive elaboration

  C. Decision analysis

  D. Structured walkthrough

  Correct Answer: B

  Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements. C is

  incorrect. Decision analysis is used to rate available methodologies against organizational needs and objectives.

  A is incorrect. Process modeling is used to define and document the business analysis approach. D is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach.

• Question 449:

  A project is initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?

  A. Conduct an impact analysis

  B. Estimate the scope of work

  C. Resolve differences of opinion

  D. Perform a feasibility study

  Correct Answer: C

  The BA should resolve differences of opinion among the accountants to develop the correct set of requirements. This is because resolving differences of opinion is a technique that involves identifying and addressing conflicts or

  disagreements among stakeholders regarding their needs, expectations, or preferences. Resolving differences of opinion can help to achieve a consensus on the requirements and ensure that they reflect the best interests of the

  stakeholders.

  The other options are not as relevant or necessary as resolving differences of opinion. References:

  BABOK Guide, section 10.20: Resolve Differences of Opinion CCBA Practice Test,

• Question 450:

  A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?

  A. Coordinate meeting logistics

  B. Approve anticipated expenses

  C. Gather contact information of stakeholder

  D. Collect information on the business need

  Correct Answer: D

  The task that the BA must complete before preparation of the elicitation process can begin is collecting information on the business need. This means that the BA should gather relevant data or facts that describe or justify why a change is required or desired by stakeholders or an organization. Collecting information on the business need can help the BA to understand and define the scope, objectives, and benefits of a project or an initiative. The other options are incorrect because: Option A is incorrect because coordinating meeting logistics is not a task that the BA must complete before preparation of the elicitation process can begin, but a task that the BA performs during preparation of the elicitation process. Coordinating meeting logistics means arranging and confirming the details of the meeting such as date, time, location, agenda, participants, etc. Option B is incorrect because approving anticipated expenses is not a task that the BA must complete before preparation of the elicitation process can begin, but a task that the BA performs after preparation of the elicitation process. Approving anticipated expenses means obtaining authorization or consent for the expected costs or resources required for the elicitation process. Option C is incorrect because gathering contact information of stakeholders is not a task that the BA must complete before preparation of the elicitation process can begin, but a task that the BA performs during preparation of the elicitation process. Gathering contact information of stakeholders means collecting and documenting the names, roles, communication channels, and availability of the stakeholders who will be involved in the elicitation process.