IIBA IIBA Certifications CCBA Questions & Answers

• Question 431:

  After a walk-through of the requirements specification with the business users, the group determines that five requirements are now mandatory due to new government regulations. What should the business analyst (BA) do following the meeting?

  A. Update the priority of the requirements and record the reason for doing so

  B. Ask the test analyst to ensure that test cases are only written to cover the new requirements

  C. Escalate the decision to the project manager to confirm with all users again

  D. Help the system analyst create a prototype of the requirements to demo to the users

  Correct Answer: A

  According to the BABOK Guide, updating the priority of the requirements and recording the reason for doing so is a technique for maintaining requirements. This technique can help the BA manage the situation where five requirements become mandatory due to new government regulations. The BA should revise the priority of these requirements to reflect their importance and urgency, and document why they were changed. This can help ensure that these requirements are addressed in the solution and communicated to all relevant stakeholders. Therefore, the correct answer is A. References: BABOK Guide, [CCBA Mock Test]

• Question 432:

  A business analyst (BA) creates the following diagram as part of current state analysis activities.

  

  What does a diagram of this type help users to understand?

  A. Decision-making

  B. Regulatory compliance

  C. Business capability

  D. Process improvement

  Correct Answer: D

  The diagram that the BA created is a flowchart diagram of a procurement process. A flowchart diagram is a graphical representation of a process that shows the steps, decisions, inputs, outputs, and roles involved. A diagram of this type can help users to understand process improvement by identifying the current state of the process, highlighting the pain points, bottlenecks, delays, or inefficiencies, and suggesting ways to optimize or streamline the process. References: Flowchart Diagram, Process Improvement

• Question 433:

  A business analyst (BA) has executed the last planned workshop in a series in order to verify requirements. All issues have been logged in an issues register. What technique is used to manage and resolve the outstanding issues?

  A. Requirements documentation

  B. Requirements analysis

  C. Metrics and KPIs

  D. Item backing methods

  Correct Answer: D

  Item tracking methods are techniques to monitor and control the status of items such as issues, defects, changes, or action items. They help to manage and resolve the outstanding issues that have been logged in an issues register. Requirements documentation, requirements analysis, and metrics and KPIs are not techniques for managing and resolving issues. References: BABOK Guide v3, page 387; CCBA Mock Test,

• Question 434:

  A company has bought a customizable software product and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?

  A. Develop a data model

  B. Create a process model

  C. Review data flow diagrams

  D. Observe the activity

  Correct Answer: B

  The BA should create a process model to address the business sponsor's interest in improving a specific process that is in scope. This is because a process model is a visual representation of how a process works, including its inputs,

  outputs, activities, roles, events, rules, etc. Creating a process model can help to analyze and improve a process by identifying its current state, problems, gaps, opportunities, and desired future state. The other options are not as relevant or

  helpful as creating a process model.

  References:

  BABOK Guide, section 10.25: Process Modeling

  CCBA Practice Test,

• Question 435:

  A business analyst (BA) plans to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Due to the geographical differences of each participant a videoconferencing service will be used to satisfy stakeholder preferences. Which approach is the BA defining?

  A. Stakeholder analysis

  B. Issue management

  C. Release planning

  D. Stakeholder collaboration

  Correct Answer: D

  Stakeholder collaboration is the approach that the BA is defining when planning to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Stakeholder collaboration is the process of engaging with stakeholders to build consensus, resolve conflicts, provide feedback, and foster relationships3. A focus group is a technique for stakeholder collaboration that involves a facilitated discussion among a group of stakeholders on a specific topic or issue4. References: 3: BABOK Guide v3, Section 4.4 4: BABOK Guide v3, Section 4.4.5

• Question 436:

  The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

  A. Demonstrate the functionality of the new CRM

  B. Reuse requirements models from each company

  C. Ensure all regulatory requirements are documented

  D. Create merged viewpoints of the requirements

  Correct Answer: D

  The BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of

  requirements. A merged viewpoint can help to resolve conflicts, identify gaps, and ensure alignment among the stakeholders. Creating merged viewpoints can also help to integrate and service the two client bases in the newly formed

  company after a merger. The other options are not sufficient or relevant to address the CEO's concerns.

  References:

  BABOK Guide, section 4.3.2: Validate Requirements

  CCBA Practice Test,

• Question 437:

  Which stakeholder in the solution assessment task will provide information on technical constraints that could limit the solutions that may be implemented?

  A. Project manager

  B. Suppliers

  C. Sponsor

  D. Operational support

  Correct Answer: D

  Operational support can provide information on technical constraints that may limit the solutions that can be implemented.

  B is incorrect. Suppliers provide information on the functionality associated with a particular solution option.

  C is incorrect. The sponsor approves the expenditure of resources to purchase or develop a solution and approve the final recommendation. A is incorrect. The project manager plans and manages the selection process of the solution.

• Question 438:

  A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?

  A. Perform stakeholder analysis

  B. Organize requirements categories

  C. Determine approval authority

  D. Implement appropriate level of abstraction

  Correct Answer: D

  Level of abstraction describes the breadth and depth of the information being provided. Representations of information may range from highly conceptual or summarized to very detailed. In determining how much detail each stakeholder may require as the initiative evolves, consideration is given to the needs of the stakeholders, the complexity of what is being explained, and the importance of the change. Rather than present the same information to all stakeholders, business analysts should present information with appropriate breadth and level of detail based on each stakeholder's role. Business analysis information regarding a topic of significant importance or high level of risk is frequently represented in greater detail.

• Question 439:

  A company wants to increase its market share in the industry and its Board has prioritized capabilities that need to be implemented to achieve the goal. The business requirements for the top priority were signed off and the solution design has been completed. Due to technical constraints, it is not feasible to implement all the requirements at the same time. What must the business analyst (BA) do to deal with this situation?

  A. Redefine the business requirements associated with each implementation

  B. Recommend a reduction in the project scope

  C. Allocate requirements to different releases

  D. Ensure all requirements are traceable using a matrix

  Correct Answer: C

  This is because when it is not possible to implement all the requirements at once, the BA should prioritize the requirements based on their value, urgency, and dependency, and assign them to different releases or iterations. This way, the most important requirements can be delivered first, and the feedback from the stakeholders can be incorporated in the subsequent releases. Redefining the business requirements (A) is not necessary, as they have already been signed off. Recommending a reduction in the project scope (B) is not a good option, as it may compromise the value and quality of the solution. Ensuring all requirements are traceable using a matrix (D) is a good practice, but it does not address the issue of technical constraints. References: CCBA Practice Test, CCBA Mock Test

• Question 440:

  A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change. Which factor will the BA need to consider?

  A. Number of systems being affected by the requirement

  B. Original source of the requirement

  C. Method of requirement communication

  D. Selection of the elicitation for the requirement

  Correct Answer: A

  The BA should consider the number of systems being affected by the requirement when performing an impact analysis of this change. This is because an impact analysis is a technique that involves assessing the potential effects of a change

  on the existing or proposed solution, business processes, stakeholders, or organization. The number of systems being affected by the requirement is an important factor that can influence the feasibility, cost, risk, and complexity of

  implementing the change. The other options are not as relevant or significant as considering the number of systems being affected by the requirement.

  References:

  BABOK Guide, section 10.16: Impact Analysis

  CCBA Practice Test,