IIBA IIBA Certifications CCBA Questions & Answers

• Question 361:

  A business analyst (BA) is defining relationships between business requirements and solution components. Which guideline will the BA use to accomplish this?

  A. Change Strategy

  B. Solution Scope

  C. Solution Objectives

  D. Domain Knowledge

  Correct Answer: A

  Change Strategy: describes the purpose and direction for changes, establishes the context for the change, and identifies the critical components for change.

• Question 362:

  Bonny is the business analyst for her organization and she's making a determination from which vendor the solution should be purchased. She has identified several categories to measure each vendor's overall performance and solution. cost, schedule, experience, certification, references, and years in business. For each category, she has identified scores the vendor may earn; for example, cost is worth 25 points, schedule is worth up to 20 points, and years in business is worth up to ten points. The vendor who gets the most points in the assessment will win the contract. What is Bonny using in this scenario?

  A. Scoring model

  B. Vendor profile assessment scale

  C. Weighted scoring model

  D. Screening system

  Correct Answer: C

  This is an example of a weighted scoring model; as some categories are more valued than others, they carry more weight in the decision. D is incorrect. A screening system is a method to "screen out" a vendor from selection. A is incorrect. A scoring model is almost correct, but this usually has a uniform score for each category, rather than weighted values for each category. B is incorrect. This isn't a valid term for this

• Question 363:

  A business analyst (BA) has been hired to validate a project's requirements. A series of meetings with stakeholders have been scheduled to walk through each requirement as it relates to the desired future state of the organization. The desired outcome of this exercise is to ensure that all requirements:

  A. link to user stories.

  B. are articulated correctly.

  C. are funded by the business sponsors.

  D. support the delivery of needed value.

  Correct Answer: D

  Ultimately defining the future state is about defining and expressing what you and your stakeholders are expecting in terms of the future outcomes once the change has been implemented. It is important to ensure that the future state is well defined and that it is achievable considering the resources that are available. Another key aspect when defining the future state is to ensure a common vision amongst stakeholders of what the expected desired outcome is.

• Question 364:

  System designers are working with a business analyst (BA) during the initial stages of a project to implement a new transaction-based system. The system designers would like to have a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored. What type of diagram meets the designers' needs?

  A. Use Case

  B. Data flow

  C. Activity flow

  D. State Modelling

  Correct Answer: B

  The type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored is a data flow diagram. A data flow diagram is a graphical representation of the sources, destinations, flows, and processes of data within a system or solution. A data flow diagram can help to understand how data is created, used, stored, and changed by the system or solution. The other options are incorrect because: Option A is incorrect because a use case diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the actors, use cases, and relationships of a system or solution. A use case diagram can help to define and communicate the functional requirements and scope of the system or solution. Option C is incorrect because an activity flow diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the inputs, outputs, triggers, and outcomes of activities within a system or solution. An activity flow diagram can help to understand how activities are performed and sequenced by the system or solution. Option D is incorrect because a state model diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the states, transitions, and actions of an entity or an object within a system or solution. A state model diagram can help to understand how an entity or an object changes its state or behavior in response to events or conditions. References: BABOK Guide v3, section 10.12: Data Flow Diagrams

• Question 365:

  A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder "Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete". According to the second stakeholder, "The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application." Which characteristic does this pair of requirements fail to meet?

  A. Concise

  B. Consistent

  C. Complete

  D. Complex

  Correct Answer: C

  Complete: Enough to guide further work and at the appropriate level of detail for work to continue. The level of completeness required differs based on perspective or methodology, as well as the point in the life cycle where the requirement is being examined or represented.

• Question 366:

  A team of business analysts (BAs) identified policies that dictate how the organization grants paid time off for its employees and the associated business rules. What is this team of BAs trying to do?

  A. Analyze the benefits information

  B. Analyze the current state of the enterprise

  C. Identify hidden business rules

  D. Explore human resources documentation

  Correct Answer: B

  Change always occurs in a context of existing stakeholders, processes, technology, and policies which constitute the current state of the enterprise. Business analysts examine the current state in the context of the business need to understand what may influence proposed changes, and what will be affected by them. The current state is explored in just enough detail to validate the need for a change and/or the change strategy. Understanding the current state of the enterprise prior to the change is necessary to identify what will need to change to achieve a desired future state and how the effect of the change will be assessed.

• Question 367:

  Mark is the business analyst for his organization. He is working with the solution development team and he believes that the team does not want to implement a certain portion of the requirements. The team is expressing the difficulty of the requirements and how it will be extremely challenging to complete. When Mark asks about a similar project that the team completed, they insist that this is a different type of requirements though Mark believes that it is not. What is the solution development team appearing to do to the requirements?

  A. Get the requirements removed from the project scope.

  B. Change the prioritization of the requirements based on overstated complexity of the project work.

  C. Change the prioritization of the requirements based on the past project.

  D. Have the business analyst report the difficulty of the project work to the project customer.

  Correct Answer: B

  In this instance it appears that the solution development team is attempting to change the prioritization of the requirements to their benefit by overestimating the complexity of the project work.

• Question 368:

  A deployed loan product was funded with the expectation of prepayment risk reduction. Initially key performance indicators would be to take similar loan prepayment rates over the previous 10-year period and compare it with the new product. After implementation, the business analyst (BA) determines that the decade old housing market is vastly different. Which of the following should the BA consider for validity of performance measures?

  A. Currency

  B. Timing

  C. Sample size

  D. Frequency

  Correct Answer: A

  Currency is one of the characteristics of a valid performance measure. It means that the measure reflects the current state of the situation and is not outdated or obsolete. In this question, the BA determines that the housing market has changed significantly over the past 10 years, which means that the loan prepayment rates from the previous decade are not relevant or current for comparing with the new product. Therefore, the BA should consider currency for validity of performance measures.

• Question 369:

  A business analyst (BA) is working to identity the business need, specifically the problems with the current state of a process. At which level of the enterprise can the BA identify problems with the current state?

  A. Bottom-up

  B. Top-down

  C. From external drivers

  D. From middle-management

  Correct Answer: A

  From the bottom up: This is when a problem is identified with the current state of a process, function, or system.

• Question 370:

  A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except for the legal SME who has not responded to any invitations. The first workshop is scheduled for next week and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?

  A. Re-check the legal SMEs schedule and re-arrange all of the workshops based on vacancies in his or her public calendar

  B. Drop by the legal SMEs desk and have an informed chat about how important his or her involvement and input is on the project

  C. proceed with the first workshop and capture the non-response as a project issue for the project manager to address

  D. Escalate the non-response to the legal SMEs manager via email and request that they make the legal SME attend

  Correct Answer: B

  This answer is the best option because it shows respect for the legal SME's time and expertise, and it allows the BA to communicate the value and urgency of the project. Re-checking the schedule, proceeding with the workshop, or escalating the issue are not effective ways to engage the legal SME and may cause resentment or conflict. References: BABOK Guide v3, page 54; CCBA Mock Test,