IIBA IIBA Certifications CCBA Questions & Answers

• Question 351:

  Linda is the business analyst for her organization and she's working with Joe, a new business analyst, to prioritize requirements. Joe doesn't understand why requirements need to be prioritized; as all requirements are required, they should carry equal weight in the analysis. What should Linda tell Joe as to why requirements must be prioritized?

  A. Prioritization ranks the requirements according to the cost and schedule.

  B. Prioritization ranks the requirements on a weighted scale of key performance indicators, such as cost, schedule, risk, and experience.

  C. Prioritization ensures that the most important stakeholders are considered first.

  D. Prioritization of requirements focuses on the most critical requirements first.

  Correct Answer: D

  Prioritization of requirements is used to make certain that analysis and implementation efforts focus on the most critical requirements. The requirement prioritization process ranks the requirements by importance. It is a decision process. This process is used for determining the relative importance of requirements. These priorities determine which requirements should be targets for further analysis. Answer: C is incorrect. Requirements prioritization does not rank the requirements by the stakeholders, but by the needs of the stakeholders and the requirements that are most important to satisfy those needs. Answer: A is incorrect. Requirements prioritization does not rank the requirements according to the cost and schedule, but by importance. Answer: B is incorrect. Requirements prioritization does not rank the requirements on a weighted scale; this isn't a valid statement.

• Question 352:

  A project team needs to maintain the traceability of requirements for a software system. Due to the large number of requirements, which of the following methods should the team use?

  A. Use a requirements management tool

  B. Create a requirements mode

  C. Maintain the requirements manually

  D. Develop a database management system

  Correct Answer: A

  Requirements traceability is documented and maintained in accordance with the methods identified by the business analysis approach. Requirements management tools can provide significant benefits when there is a need to trace a large number of requirements that may be deemed unmanageable with manual approaches.

• Question 353:

  A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?

  A. Reduced barriers to entry

  B. improved access to information

  C. increased efficiency

  D. Additional capabilities

  Correct Answer: C

  An opportunity is a situation in which it is possible for an organization to perform more effectively or efficiently, or to better meet the needs and desires of its stakeholders1. One type of opportunity is increased efficiency, which means reducing the amount of resources, time, or effort required to produce the same or better results2. In this question, preventing different stakeholders from performing the same function in distinctly different ways can lead to increased efficiency by eliminating duplication, inconsistency, and confusion. References: 1: BABOK Guide v3, Section 3.1 2: Business Efficiency

• Question 354:

  As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following are business analysis planning and monitoring activities? Each correct answer represents a complete solution.

  A. Job shadowing

  B. Planning how requirements will be approached, traced, and prioritized

  C. Identifying stakeholders

  D. Defining and determining business analysis processes

  Correct Answer: BCD

  The most common business analysis planning and monitoring activities are. identifying stakeholders, defining roles and responsibilities of stakeholders in the business analysis effort, developing estimates for business analysis tasks, planning

  how the business analyst will communicate with stakeholders, planning how requirements will be approached, traced, and prioritized, determining the deliverables that the business analyst will produce, defining and determining business

  analysis processes, and determining the metrics that will be used for monitoring business analysis work.

  A is incorrect. Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The

  observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:

  Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working.

  Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.

• Question 355:

  An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be extremely popular with young families but, because the organization wants to keep it a secret until launch day. there is no way of knowing whether this is correct. Why does the business analyst (BA) suggest identifying high customer demand by young families as an "assumption?

  A. To assess the costs and benefits accurately

  B. To prove the idea is correct

  C. To manage the associated risks

  D. To provide a benchmark future change

  Correct Answer: D

  The BA should use brainstorming to generate ideas for improving customer satisfaction. Brainstorming is a technique for generating creative and innovative ideas or solutions by encouraging free and spontaneous expression of thoughts or

  opinions from participants. Brainstorming can help to explore different perspectives, alternatives, and possibilities for addressing a problem or opportunity.

  The other options are incorrect because:

  Option A is incorrect because document analysis is not a technique for generating ideas, but a technique for gathering information from existing documents or records. Document analysis can help to understand the current state, issues,

  needs, or expectations of stakeholders or an organization. Option B is incorrect because interviews are not a technique for generating ideas, but a technique for eliciting information from stakeholders by asking questions and listening to their

  responses. Interviews can help to understand the perspectives, opinions, experiences, or preferences of stakeholders regarding a problem or opportunity. Option C is incorrect because surveys are not a technique for generating ideas, but a

  technique for collecting information from a large number of stakeholders by using standardized questions or scales. Surveys can help to measure the attitudes, beliefs, behaviors, or characteristics of stakeholders regarding a problem or

  opportunity.

  References:

  [BABOK Guide v3], section 10.6: Brainstorming

• Question 356:

  A facilities management company has an ambitious growth plan of doubling the revenue of their office waste recycling service over the next 12 months. The business analyst (BA) plans to define the objectives and align them with the enterprise's vision, mission and goals. What element of `SMART' goals would this objective refer to?

  A. Relevant

  B. Measureable

  C. Specialized

  D. Achievable

  Correct Answer: A

  There is a well-known test for assessing objectives in terms of how well they have been defined, called SMART. The SMART test works as follows:

  Specific: Is your objective specific; does it describe a specific outcome or result? Measurable: Is the outcome or result measurable? Achievable: Is this objective feasible or achievable? Relevant: Is this objective aligned and relevant to the

  organization's vision and goals? Time-bound: What is the timeframe for this objective to be achieved?

• Question 357:

  Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

  A. Face-to-face

  B. Ad hoc

  C. Chain of command

  D. Formal

  Correct Answer: D

  Holly will likely need formal communication because her organization is using a plan-driven approach to business analysis.

  A is incorrect. Face-to-face communication can be completed with either formal or informal, so this choice is not the best selection. B is incorrect. Ad hoc communication is more informal, fast communication. While Holly may still use this

  approach, the preferred method in a plan-driven business analysis approach is formal communication.

  C is incorrect. This is not a communication approach, but describes an escalation approach for issues.

• Question 358:

  You are the business analyst for your organization and you're working with Adam on business analysis processes. Adam allows the business analysis activities and resources to exist in support of the organization. Of the following, what type of business analysis stakeholder is Adam?

  A. Project manager

  B. Domain subject matter expert

  C. Sponsor

  D. Regulator

  Correct Answer: C

  Adam is the sponsor. The sponsor allows the business analysis activities and resources to exist in support of the organization.

  B is incorrect. The domain subject matter expert is a person who is steeped in knowledge regarding the project's purpose.

  A is incorrect. The project manager must ensure that the business analysis approach is compatible with other project activities. D is incorrect. The regulator approves any tailoring to the business analysis processes or activities.

• Question 359:

  A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics: Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?

  A. To verify requirements

  B. To measure solution performance

  C. To validate requirements

  D. To compare solution options

  Correct Answer: A

  This is because the checklist of Complete, Feasible, Unambiguous, and Testable is used to check whether the requirements are well-defined and meet the quality standards. Verifying requirements is the process of ensuring that the requirements are clear, consistent, complete, accurate, and conform to the standards. Measuring solution performance (B) is not the purpose of this checklist, as it involves evaluating the actual outcomes of the solution against the expected outcomes. Validating requirements ?is not the purpose of this checklist, as it involves ensuring that the requirements align with the business needs and objectives. Comparing solution options (D) is not the purpose of this checklist, as it involves assessing the benefits, costs, risks, and impacts of different alternatives. References: CCBA Practice Test, CCBA Mock Test

• Question 360:

  A general insurance company wants to enter a new segment that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders. Which of the following is best suited for this purpose?

  A. Capability analysis man

  B. Business architecture

  C. Business model canvas

  D. Business case

  Correct Answer: D

  The correct answer is D. The BA should prepare a business case to show how the new segment will deliver value for stakeholders. A business case is a document that provides justification for initiating a project or investment based on its

  expected costs, benefits, risks, and impacts. A business case can help to persuade key stakeholders to support or approve a proposed solution by demonstrating its alignment with strategic goals, objectives, and priorities.

  The other options are incorrect because:

  Option A is incorrect because capability analysis map is not a presentation tool, but an analysis tool. Capability analysis map is a visual representation of an organization's capabilities and their relationships. Capabilities are abilities or skills

  that enable an organization to achieve its goals or outcomes. Capability analysis map can help to identify gaps or opportunities for improvement in an organization's performance, but it does not provide justification for a specific solution.

  Option B is incorrect because business architecture is not a presentation tool, but an analysis tool. Business architecture is a description of an organization's structure, processes, policies, governance, and strategy. Business architecture can

  help to understand how an organization operates and delivers value to its customers and stakeholders, but it does not provide justification for a specific solution. Option C is incorrect because business model canvas is not a presentation tool,

  but an analysis tool. Business model canvas is a visual framework that describes how an organization creates, delivers, and captures value. Business model canvas can help to define and communicate the value proposition, customer

  segments, revenue streams, cost structure, and key resources of an organization, but it does not provide justification for a specific solution.

  References:

  BABOK Guide v3, section 10.25: Business Case