IIBA IIBA Certifications CCBA Questions & Answers

• Question 121:

  Stakeholders initially agreed to an implementation schedule for a set of reports based on the value to business users. The development team provided a detailed estimate of the time required to develop each report based on the business requirements. What should the business analyst (BA) and the stakeholders do with the estimates?

  A. Revise the business requirements

  B. Write functional report specifications

  C. Review the priorities

  D. Analyze technical constraints

  Correct Answer: C

  The BA and the stakeholders should review the priorities when they receive detailed estimates of time required to develop each report based on business requirements. This means that they should reassess and adjust the relative importance

  or urgency of each report based on its value, feasibility, risk, and dependency. They should also consider factors such as stakeholder expectations, resource availability, schedule constraints, and quality standards.

  The other options are incorrect because:

  Option A is incorrect because revising business requirements is not an action that the BA and stakeholders take when they receive detailed estimates of time required to develop each report based on business requirements. Business

  requirements are high-level statements of goals, objectives, needs, or problems of stakeholders or an organization. Business requirements are not revised based on estimates, but based on changes in stakeholder needs or expectations.

  Option B is incorrect because writing functional report specifications is not an action that the BA and stakeholders take when they receive detailed estimates of time required to develop each report based on business requirements. Functional

  report specifications are detailed descriptions of how each report should look and behave in terms of layout, content, format, functionality, etc. Functional report specifications are written based on business requirements, not based on

  estimates.

  Option D is incorrect because analyzing technical constraints is not an action that the BA and stakeholders take when they receive detailed estimates of time required to develop each report based on business requirements. Technical

  constraints are limitations or restrictions imposed by the technology, system, or solution that affect its design, development, or implementation. Technical constraints are analyzed based on solution requirements, not based on estimates.

• Question 122:

  During a lesson learned session, stakeholders had a heated discussion on the performance measures being employed and why they are necessary. The business analyst (BA) explained that performance measures are required to:

  A. evaluate whether the required return on investment is met.

  B. gather insights into the value provided by a solution.

  C. decide if similar projects should be taken up again.

  D. verify that organizational resources were spent wisely.

  Correct Answer: B

  Process performance measures are parameters that are used to identify process improvement opportunities. Process performance measures are defined and deployed to ensure that processes are aligned to the business needs and strategic objectives of the organization. Process performance measures can address many aspects of a process including quality, time, cost, agility, efficiency, effectiveness, responsiveness, adaptability, flexibility, customer satisfaction, velocity, variability, visibility, variety, rework, and volume. Many of the process performance measures seek to measure the effectiveness and efficiency of the process as well as the degree to which the process goals are achieved.

• Question 123:

  A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?

  A. Functional decomposition

  B. Lessons learned

  C. Risk analysis

  D. Interviews

  Correct Answer: D

  Interviews are the technique that can be used to correct the situation of uncertainty as to whether the correct stakeholders have been identified. Interviews are a technique for eliciting information from stakeholders by asking questions and listening to their responses. Interviews can help to identify the stakeholders who have an interest or influence in the initiative, their needs and expectations, their roles and responsibilities, and their relationships with other stakeholders.

• Question 124:

  A business analyst (BA) has decided to use a passive/unnoticeable job shadowing elicitation approach. What is an advantage of using this technique?

  A. Experiencing the performance of the task in a hands-on approach

  B. Obtaining the opinions of the performers without management interfering

  C. Gaining clarity in the process by asking Questions of the performer as it is being performed

  D. Identifying instances of informally performed tasks as well as any workarounds

  Correct Answer: B

  Passive/Unnoticeable: during the activity the observer does not interrupt the work. Any concerns are raised once the observation is over. This allows observation of a natural flow of events without intervention by the observer, as well as measurement of the time and quality of work. A variation of this method is video recording the activity and then reviewing it with the person being observed so they may provide further clarification.

• Question 125:

  All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?

  A. All ideas should be visibly recorded.

  B. The number of ideas should not be limited.

  C. The ideas should be generated with a cost or time estimate.

  D. All ideas should be shared without any discussion, criticism, or evaluation.

  Correct Answer: C

  During a brainstorming session, there is not a time or cost estimate consideration; the participants should generate as many ideas as possible. A is incorrect. This is a true statement; all ideas should be visibly recorded. D is incorrect. This is a

  true statement; all ideas should be shared without any discussion, criticism, or evaluation.

  B is incorrect. This is a true statement; the number of ideas should not be limited.

• Question 126:

  A business analyst (BA) is working on a project involving the purchase of a commercial off- the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?

  A. Review the business objectives

  B. Consult the business case

  C. Assess external risks

  D. Perform an environmental scan

  Correct Answer: C

  The BA's next course of action after identifying and assessing the internal risks is to assess the external risks. External risks are the risks that originate from outside the organization or the project, such as market conditions, customer preferences, regulatory changes, supplier issues, competitor actions, etc. These risks can affect the feasibility, viability, and desirability of the COTS product and the project outcomes. The BA should identify, analyze, and prioritize the external risks and plan appropriate responses to mitigate or avoid them. Reviewing the business objectives, consulting the business case, and performing an environmental scan are also important activities, but they are not the immediate next steps after assessing the internal risks.

• Question 127:

  A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?

  A. Align requirements to the organizational strategy

  B. Prioritize requirements according to expected stakeholders value

  C. Ensure requirements attributes are consistent for ease of access

  D. Determine the format to present the requirements to the SMEs attending the workshop

  Correct Answer: D

  To ensure a shared understanding of requirements, the BA must determine the format to present the requirements to the SMEs attending the workshop. The format of presenting requirements refers to how the requirements are expressed and communicated to different stakeholders. The format can be textual, graphical, tabular, or a combination of these3. The BA should choose a format that is appropriate for the type, level, and complexity of the requirements, as well as the preferences and expectations of the SMEs. The format should also facilitate feedback, validation, and verification of the requirements. References: 3: BABOK Guide v3, Section 4.5

• Question 128:

  What does MoSCoW mean when it comes to requirements prioritization?

  A. Must, Should, Could, Would

  B. Money, Schedule, Control, Waiting

  C. Must, Should, Could, Won't

  D. Mustn't, Shouldn't, Couldn't, Won't

  Correct Answer: C

  The MoSCoW Analysis approach allows requirements to filter into the four categories of must, should, could, won't.

  A is incorrect. This isn't the correct definition of MoSCow; the correct definition is must, should, could, won't.

  D is incorrect. This isn't the correct definition of MoSCow; the correct definition is must, should, could, won't.

  B is incorrect. This isn't the correct definition of MoSCow; the correct definition is must, should, could, won't.

• Question 129:

  A business analyst (BA) has been tasked with examining and analyzing the relationship between a set of requirements by verifying that they are unambiguous. What will the BA be looking for?

  A. That there are no relationships that link elements two different and conflicting

  B. That relationship is described in the same way, using the same set of standards

  C. That there is a genuine relationship and that the type of the relationship is described

  D. That the relationship is necessary for understanding the requirements holistically

  Correct Answer: B

  The BA will be looking for that relationships are described in the same way, using the same set of standards. This is because ambiguous relationships can lead to confusion, inconsistency, and errors in the requirements. According to the BABOK Guide, a relationship is a connection or association between two or more elements. A relationship can be of different types, such as dependency, traceability, composition, generalization, etc. To avoid ambiguity, the BA should use a consistent notation and terminology to describe the relationships and their types.

• Question 130:

  A banking giant recently found a major security loophole in their online banking platform that could expose customer information. Security experts and the business analyst (BA) develop a low cost, low effort emergency fix to address this issue. What factor should the BA use to convince the bank to move forward with the emergency fix?

  A. Cost

  B. Schedule

  C. Impact

  D. Urgency

  Correct Answer: D

  The urgency of the repair is generally based on the level of disruption caused. In some cases the scope of the repair effort is very large, so the repair is managed as a project.