IIBA IIBA Certifications CCBA Questions & Answers

• Question 111:

  A business analyst (BA) identified that a stakeholder requirement for an online system led to a functional requirement to provide a user login screen. This is an example of which type of traceability relationship?

  A. Validate

  B. Satisfy

  C. Depend

  D. Derive

  Correct Answer: D

  Derive: relationship between two requirements, used when a requirement is derived from another requirement. This type of relationship is appropriate to link the requirements on different levels of abstraction. For example, a solution requirement derived from a business or a stakeholder requirement.

• Question 112:

  As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning and monitoring activities except for which one?

  A. Defining and determining business analysis processes

  B. Planning how requirements will be approached, traced, and prioritized

  C. Identifying stakeholders

  D. Job shadowing

  Correct Answer: D

  Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to

  understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:

  Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working. Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the

  user is working. C, A, and B are incorrect. The following are the tasks associated with the planning and monitoring of business analysis activities:

  Identify stakeholders.

  Define roles and responsibilities of stakeholders in the business analysis effort. Develop estimates for business analysis tasks. Plan how the business analyst will communicate with stakeholders. Plan how requirements will be approached,

  traced, and prioritized. Determine the deliverables that the business analyst will produce. Define and determine the business analysis process. Determine the metrics that will be used to monitor business analysis work.

• Question 113:

  A business analyst is meeting with the customer of the project. The customer tells the business analyst that she can only allow the budget of $575,000 for the project. This budget is best described as what type of constraint?

  A. Technical constraint

  B. Verified constraint

  C. Financial constraint

  D. Business constraint

  Correct Answer: D

  A business constraint describes the limitations on the available solution - including financial, schedule, and resource limitations. C is incorrect. Financial constraint is not a category of business analysis constraints and assumptions. A is

  incorrect. A technical constraint describes an architectural decision that may affect the allowed solution, such as development language, hardware, or software.

  B is incorrect. There's not a category of constraints called a verified constraint.

• Question 114:

  During a project to replace an existing system, requirements for new functionality were elicited. Upon further investigation, additional types of requirements related to other features and characteristics were also identified. What can facilitate effectively understanding the different types of requirements?

  A. Fishbone diagram

  B. Classification schema

  C. Process modelling

  D. Scope modelling

  Correct Answer: B

  Requirements Classification Schema: identifies levels or types of requirements that assist the business analyst and other stakeholders in categorizing requirements.

• Question 115:

  A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?

  A. Ignore the manual's information when creating the BPM since it is about a different situation

  B. Identify the discrepancies in process between the manual and the workshop results and resolve these with stakeholders

  C. Create a new version of the manual based on the original

  D. Rely on the manual to create the BPM and ignore the interview results because no single stakeholder has the whole picture of the process

  Correct Answer: B

  The BA should use the manual as a reference point, but not as the sole source of information for creating the BPM. The manual may contain some useful information about the error-handling process, but it may also have some differences or gaps that need to be resolved with the stakeholders. The BA should identify and document these discrepancies and seek clarification or confirmation from the stakeholders before finalizing the BPM. This way, the BA can ensure that the BPM reflects the current and desired state of the process and meets the stakeholder needs and expectations.

• Question 116:

  A business analyst (BA) spent three months eliciting, specifying, and modelling the detailed stakeholder and solution requirements. Right before requirement sign-off, the BA realized that the Vice President was unable to approve the requirements and the Chief Financial Officer should do so. What element of requirement approval did the BA miss?

  A. Manage conflicts and issues

  B. Track and communicate approval

  C. Gain consensus

  D. Understand stakeholder roles

  Correct Answer: A

  The BA should use a decision tree to model the business rules for the loan approval process. A decision tree is a graphical representation of the logic, criteria, and outcomes of decisions within a system or solution. A decision tree can help to simplify and clarify the decision-making process and its impact on the solution. The other options are incorrect because: Option B is incorrect because a data flow diagram is not a technique for modeling business rules, but a technique for modeling data movement and transformation within a system or solution. A data flow diagram is a graphical representation of the sources, destinations, flows, and processes of data within a system or solution. A data flow diagram can help to understand how data is created, used, stored, and changed by the system or solution. Option C is incorrect because a use case diagram is not a technique for modeling business rules, but a technique for modeling user interactions and requirements within a system or solution. A use case diagram is a graphical representation of the actors, use cases, and relationships of a system or solution. A use case diagram can help to define and communicate the functional requirements and scope of the system or solution. Option D is incorrect because an entity relationship diagram is not a technique for modeling business rules, but a technique for modeling data structure and relationships within a system or solution. An entity relationship diagram is a graphical representation of the entities, attributes, and relationships of data within a system or solution. An entity relationship diagram can help to define and document the data requirements and specifications for the system or solution.

• Question 117:

  A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?

  A. Ask the project sponsor for additional funding

  B. Escalate the request to the project manager for reevaluation of the plan

  C. Spend the required effort to develop the detail

  D. Explain that the degree of effort may not be necessary at this stage

  Correct Answer: B

  According to the BABOK Guide, escalating the request to the project manager for reevaluation of the plan is a technique for managing changes to requirements. This technique can help the BA handle the situation where a stakeholder requests an extremely detailed resolution to an issue that may consume a lot of project effort. The BA should inform the project manager about the request and its implications, and seek guidance on how to proceed. The project manager may need to negotiate with the stakeholder, adjust the scope, schedule, or budget of the project, or seek approval from other stakeholders. Therefore, the correct answer is B. References: BABOK Guide, [CCBA Practice Test]

• Question 118:

  A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?

  A. Priorities

  B. Metrics

  C. Requirements

  D. Risks

  Correct Answer: D

  If an organization is launching an unprecedented product or service, it may be necessary to make assumptions about customer or stakeholder response, as there are no similar previous experiences on which to rely. In other cases, it may be difficult or impossible to prove that a particular problem derives from an identified root cause. Stakeholders may have assumed that certain benefits will result from the implementation of a requirement. These assumptions are identified and defined so that associated risks can be managed.

• Question 119:

  There are many stakeholders that need to be involved in the allocated requirements. One of the stakeholders in the task will be responsible for verifying released and solution components. Which stakeholder has this responsibility?

  A. Project team

  B. Project manager

  C. Operational support

  D. Tester

  Correct Answer: D

  Tester is the stakeholder that will be responsible for verifying releases and solution components.

  B is incorrect. The project manager is responsible for the work being done by the project team to complete the solution.

  A is incorrect. The project team is technically not a stakeholder in the requirements allocation task. C is incorrect. Operational support does not have the responsibility of verifying released components.

• Question 120:

  A project manager asks a business analyst (BA) to conduct a meeting to walk the stakeholders through how requirements are structured. Which of the following requirement viewpoints will help the BA provide that information?

  A. State model

  B. Business capability analysis

  C. Business process model

  D. Data streams

  Correct Answer: C

  The requirement viewpoint that will help the BA provide information on how requirements are structured is the business process model. A business process model is a graphical representation of the activities, events, flows, and roles that are involved in a business process. A business process model can help the BA to structure the requirements in terms of inputs, outputs, triggers, and outcomes of a business process. The other options are incorrect because: Option A is incorrect because a state model is not a requirement viewpoint that will help the BA provide information on how requirements are structured, but a requirement viewpoint that will help the BA provide information on how an entity or an object changes its state or behavior in response to events or conditions. A state model is a graphical representation of the states, transitions, and actions of an entity or an object within a system or solution. Option B is incorrect because a business capability analysis is not a requirement viewpoint that will help the BA provide information on how requirements are structured, but a requirement viewpoint that will help the BA provide information on what an organization needs or wants to achieve its goals or outcomes. A business capability analysis is a technique that identifies and evaluates the capabilities or skills that enable an organization to perform its functions or processes. Option D is incorrect because data streams are not a requirement viewpoint that will help the BA provide information on how requirements are structured, but a requirement viewpoint that will help the BA provide information on how data flows and transforms within a system or solution. Data streams are sequences or patterns of data that are produced or consumed by a system or solution.