IIBA IIBA Certifications CCBA Questions & Answers

• Question 141:

  A business analyst (BA) is working on a project to provide a temporary solution that will last for two months. The BA is feeling overwhelmed with the work needed to create the huge number of links to provide full traceability from solution requirements to design for this solution. How can the BA justify omitting all possible links?

  A. Such traceability is at a lower level of abstraction for this project

  B. The value each link is delivering in this situation is not high

  C. Traceability is a low priority as the BA has other work to complete

  D. It is impossible for anyone to confirm if such links are correct

  Correct Answer: A

  According to the BABOK Guide, traceability is the ability to track the life of a requirement in both a forwards and backwards direction. Traceability can be done at different levels of abstraction, depending on the scope and complexity of the project. For a temporary solution that will last for two months, such traceability may not be necessary or feasible, as it may not add much value to the project or the stakeholders. Therefore, the BA can justify omitting all possible links by stating that such traceability is at a lower level of abstraction for this project, and that the focus should be on delivering a solution that meets the immediate needs of the stakeholders. References: BABOK Guide, CCBA Mock Test

• Question 142:

  You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how each option can provide an expected business benefit to meet the stated business need. What is your manager asking you to create?

  A. Feasibility study

  B. Abbreviated study

  C. Alternative identification analysis

  D. Quantified analysis

  Correct Answer: A

  Your manager is asking you to create feasibility study. This study reviews each solution to determine if the solution can meet the business benefit. B is incorrect. Abbreviated study is a form of feasibility analysis with a focus on changed

  initiatives with lower initiatives.

  C is incorrect. Alternative identification analysis isn't a legitimate business analysis term.

  D is incorrect. Quantified analysis is not a valid business analysis term to describe possible solutions for a business need.

• Question 143:

  A project manager (PM) is planning the project timelines along with a business analyst (BA) and they come across the task of requirement allocation. The PM wants to know what the dependencies are before the requirement allocation task is initiated and seeks the BA's advice. Which of the following is a dependency that the BA will highlight as a predecessor for requirement allocation?

  A. Requirements architecture is approved

  B. Design options are available

  C. Solution approach has been determined

  D. Requirement are validated

  Correct Answer: C

  The solution approach is a dependency that the BA will highlight as a predecessor for requirement allocation. Requirement allocation is the process of assigning requirements to solution components based on how they will be addressed by the solution. The solution approach defines how a need will be addressed by a solution, and it influences the design options and requirements architecture.

• Question 144:

  The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?

  A. stakeholder list, map, or personas

  B. Data dictionary

  C. CRUD (Create, road, update, and delete) matrix

  D. Decision model

  Correct Answer: C

  The BA should select CRUD (Create, Read, Update, and Delete) matrix as the technique that would be appropriate for determining how and who uses data across the identified processes. CRUD matrix is a table that shows the actions that different roles or stakeholders can perform on data entities or objects within a system or solution. CRUD matrix can help to define the data access rights and permissions for each role or stakeholder, as well as the data dependencies and interactions among processes. The other options are incorrect because: Option A is incorrect because stakeholder list, map, or personas are not techniques for determining how and who uses data, but techniques for identifying and analyzing stakeholders. Stakeholder list, map, or personas are tools that provide information about the characteristics, needs, expectations, and influences of stakeholders. Stakeholders are individuals or groups who have an interest or stake in a change or solution. Option B is incorrect because data dictionary is not a technique for determining how and who uses data, but a technique for defining and describing data. Data dictionary is a repository that contains the definitions, attributes, formats, and relationships of data elements or objects within a system or solution. Data dictionary can help to standardize and document the data requirements and specifications for a solution. Option D is incorrect because decision model is not a technique for determining how and who uses data, but a technique for modeling and analyzing decisions. Decision model is a graphical representation of the logic, rules, criteria, and outcomes of decisions within a system or solution. Decision model can help to simplify and clarify the decision-making process and its impact on the solution.

• Question 145:

  You are the business analyst in your organization and you're working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?

  A. Organizational modeling

  B. User stories

  C. Data modeling

  D. Functional decomposition

  Correct Answer: A

  Organizational modeling is the best choice, as this structuring approach allows requirements to be structured around organizational units, stakeholders, and the relationships among stakeholders. C is incorrect. Data modeling isn't the best choice, as this approach maps the concepts relevant to the business domain, not the business units. D is incorrect. Functional decomposition is a popular modeling approach that breaks down an organization, product, scope, or similar concept. Each part in the decomposition can have its own set of requirements. B is incorrect. User stories describe the stakeholder objectives that the solution will support.

• Question 146:

  A domain subject matter expert (SME) describes a scenario to the business analyst (BA) that may need to be considered for an impending change. The BA and domain SME sketch out the process model for this exception scenario for consideration. What action does the BA take?

  A. Capture and integrate this process model into other appropriate planned outcomes

  B. Plan an observation activity to gain a hands-on understanding of the situation

  C. Document the elicitation results then verify and validate in a requirements review

  D. Review the issue with stakeholders during a follow-up session

  Correct Answer: C

  The correct answer is C. The BA should document the elicitation results then verify and validate in a requirements review. This means that the BA should record the process model for the exception scenario and check its accuracy,

  completeness, and clarity with the domain SME and other stakeholders. The BA should also ensure that the process model meets the stakeholder needs and expectations and conforms to the business analysis standards and guidelines.

  The other options are incorrect because:

  Option A is incorrect because capturing and integrating the process model into other appropriate planned outcomes is not an action that the BA takes immediately after sketching out the process model with the domain SME. The BA should

  first document and review the process model before incorporating it into other deliverables or artifacts.

  Option B is incorrect because planning an observation activity to gain a hands-on understanding of the situation is not an action that the BA takes after sketching out the process model with the domain SME. The BA should already have a

  sufficient understanding of the situation before eliciting information from the domain SME. Observation is another elicitation technique that can be used to gather information from stakeholders by watching them perform their tasks or roles.

  Option D is incorrect because reviewing the issue with stakeholders during a follow-up session is not an action that the BA takes immediately after sketching out the process model with the domain SME. The BA should first document and

  review the process model before conducting a follow-up session with stakeholders to address any issues or concerns.

  References:

  BABOK Guide v3, section 4.2: Elicitation

• Question 147:

  A business analyst (BA) needs to make sure that the business analysis information is securely stored and accessible to stakeholders. Which element helps in achieving that goal?

  A. Requirements attributes

  B. Organization of information

  C. Traceability approach

  D. Level of abstraction

  Correct Answer: B

  The organization of business analysis information Now that we had a look at some of the different types of business analysis information that exist, it would be easy to agree that the organization of all these types of business analysis information is important. The earlier in the project you are able to start planning how you want to organize the information the better, simply because this means you will limit the chances of misplacing information, everyone on the team will know where to find information, and you will avoid unnecessary duplication of information.

• Question 148:

  The business analyst (BA) has structured information so it is easy to find, does not conflict with other information, and is not duplicated unnecessarily. Which additional factor does the BA need to take into account when deciding how to structure the information?

  A. The level of experience with the repository tool

  B. The number of stakeholders to be consulted

  C. The size and complexity of the change

  D. The governance and engagement approach to be used

  Correct Answer: C

  The BA needs to take into account the size and complexity of the change when deciding how to structure the information. This means that the BA should consider how the change will affect the scope, scale, and interdependencies of the

  solution and its components. The BA should also consider how the change will impact the stakeholders, their needs, expectations, and preferences. The BA should structure the information in a way that is appropriate, relevant, and

  understandable for the change.

  The other options are incorrect because:

  Option A is incorrect because the level of experience with the repository tool is not a factor that the BA needs to take into account when deciding how to structure the information. The repository tool is a tool that enables storing, organizing,

  and retrieving information. The level of experience with the repository tool may affect how the BA uses the tool, but not how the BA structures the information. Option B is incorrect because the number of stakeholders to be consulted is not a

  factor that the BA needs to take into account when deciding how to structure the information. The number of stakeholders to be consulted may affect how the BA elicits, communicates, and manages information, but not how the BA structures

  the information.

  Option D is incorrect because the governance and engagement approach to be used is not a factor that the BA needs to take into account when deciding how to structure the information. The governance and engagement approach to be

  used may affect how the BA plans, monitors, and controls information, but not how the BA structures the information.

  References:

  BABOK Guide v3, section 4.5: Requirements Architecture CCBA

• Question 149:

  A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the stakeholders throughout the project.

  

  Using the stakeholder matrix as a guide, how should the BA engage the suppliers?

  A. Meet with the suppliers to discuss their needs

  B. Ensure the suppliers are kept informed by showing interest in their needs

  C. Communicate changes to the suppliers by general communication

  D. Focus efforts to engage with the suppliers regularly

  Correct Answer: A

  The business analyst (BA) should meet with the suppliers to discuss their needs, using the stakeholder matrix as a guide. According to the stakeholder matrix, the suppliers have high impact and low influence on the project, which means that they are significantly affected by the project outcome, but they have little power or authority to influence the project decisions. Therefore, the BA should meet with them to understand their expectations, requirements, and concerns, and to ensure that they are satisfied with the new technology. Ensuring the suppliers are kept informed by showing interest in their needs, communicating changes to the suppliers by general communication, and focusing efforts to engage with the suppliers regularly are good practices, but they are not sufficient to engage the suppliers effectively. Meeting with the suppliers is the most direct and respectful way to engage them.

  Reference:

  BABOK v.3.0 ?IIBA ?A Guide to the Business Analysis Body of Knowledge ?International Institute of Business Analysis (2015) (Page 355)

• Question 150:

  Which tool will allow a business analyst (BA) to determine how information is input, processed, stored, and extracted from a collection of systems?

  A. Data Glossary

  B. Activity Flow

  C. Entity Relationship Diagram

  D. Data Flow Diagram

  Correct Answer: D

  According to the BABOK Guide, a data flow diagram is a tool that shows how data moves through a system or process3. A data flow diagram can help the BA determine how information is input, processed, stored, and extracted from a collection of systems, as it depicts the sources and destinations of data, the transformations and storage of data, and the flow of data between systems or processes. Therefore, the correct answer is D. References: BABOK Guide, [CCBA Mock Test]