IIBA IIBA Certifications CCBA Questions & Answers

• Question 101:

  Complete this statement. are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain.

  A. Objectives

  B. Goals

  C. Requirements

  D. Operations

  Correct Answer: B

  One element of enterprise analysis is the definition of the goals and objectives of the organization. Goals are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain. A

  is incorrect. Objectives describe the goals, performance indicators, and elements of an endeavor or project.

  C is incorrect. Requirements are the elements which a solution must describe. D is incorrect. Operations are the ongoing activities that are core and fundamental to the organization.

• Question 102:

  A lead business analyst (BA) has received negative feedback on the deliverables produced by BAs in the organization. A major concern was ambiguous requirements. What technique will help ensure business analysis information is clear and understandable?

  A. Choose appropriate format to communicate requirements

  B. Align test scenarios with business needs

  C. Ensure all requirements are testable

  D. Use checklists for quality control

  Correct Answer: A

  Choosing appropriate format to communicate requirements is a technique that helps to ensure business analysis information is clear and understandable. It involves selecting the most suitable way to present the information based on the audience, purpose, context, and complexity of the information. Aligning test scenarios with business needs, ensuring all requirements are testable, and using checklists for quality control are also good practices, but they are not techniques for communicating requirements.

• Question 103:

  An organization prefers to execute projects using an adaptive approach. However, the new project is much more complex than previously executed projects. What will the business analyst (BA) recommend?

  A. Select an extreme programming approach

  B. Review current approach with key stakeholders

  C. Follow a predictive approach

  D. Choose an agile programming approach

  Correct Answer: C

  Predictive approach: An approach where planning and baselines are established early in the life cycle of the initiative in order to maximize control and minimize risk.

• Question 104:

  A business analyst (BA) creates several use case scenarios to specify the requirements for a system. When the beta version of the system is released, there are problems because several important pieces of information are missing. What should the BA have done to avoid this situation?

  A. Performed decision analysis

  B. Identified assumptions

  C. Prepared activity diagrams

  D. Analyzed completeness

  Correct Answer: D

  The business analyst (BA) should have analyzed the completeness of the use case scenarios to avoid the situation of missing important pieces of information in the system. According to the BABOK Guide, completeness is "the degree to which a set of requirements contains all the information necessary to achieve the business objectives" 3. By analyzing the completeness of the use case scenarios, the BA can ensure that they cover all the possible paths, exceptions, preconditions, postconditions, and data elements of the system. Performing decision analysis, identifying assumptions, and preparing activity diagrams are useful techniques, but they do not directly address the issue of completeness.

• Question 105:

  While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:

  A. provide lessons learned from previous projects that should be incorporated into planning approach for current projects.

  B. Outline the organizational roles and responsibilities in an effort to define a prioritization approach that involves the correct stakeholders.

  C. describe industry regulations and are used to develop a framework for sound business decision making.

  D. define the limits within which decisions must be made in accordance with contracts, agreement warranties or certifications.

  Correct Answer: D

  The business policies will help the BA because they define the limits within which decisions must be made in accordance with contracts, agreements, warranties, or certifications. This means that the business policies specify the rules or constraints that govern or regulate the decisions or actions of stakeholders or an organization. The business policies can help the BA to identify and prioritize the requirements that are mandatory, essential, or desirable for a solution. The other options are incorrect because: Option A is incorrect because business policies do not provide lessons learned from previous projects that should be incorporated into planning approach for current projects. Lessons learned are insights or knowledge gained from experience or feedback that can be used to improve future performance or outcomes. Lessons learned can help the BA to identify and avoid potential risks or issues in planning approach for current projects. Option B is incorrect because business policies do not outline the organizational roles and responsibilities in an effort to define a prioritization approach that involves the correct stakeholders. Organizational roles and responsibilities are descriptions of the functions or duties that stakeholders or groups perform within an organization. Organizational roles and responsibilities can help the BA to identify and engage the relevant stakeholders in a prioritization approach. Option C is incorrect because business policies do not describe industry regulations and are used to develop a framework for sound business decision making. Industry regulations are standards or rules that are imposed by external authorities or bodies on an industry or sector. Industry regulations can help the BA to ensure compliance and alignment of a solution with legal or ethical requirements.

• Question 106:

  A business analyst (BA) is developing the requirements for an inventory management system. Some current accounting processes are automated but other departments like purchasing, marketing, sales and distribution departments work in isolation and have a manual process. They extensively use spreadsheets to maintain the transactions and at the end of the day the department managers manually verify and reconcile transactions before supplying the information to the accounting department. In order to verify and validate the elicited requirements, the BA will need to prepare a:

  A. single process model on automation for all stakeholders.

  B. database structure in the viewpoint of the selected stakeholders

  C. list of requirements in a spreadsheet for all stakeholders.

  D. set of process models in the viewpoint of the selected stakeholders.

  Correct Answer: D

  According to the BABOK Guide, a process model is a visual representation of a sequence of activities and the flow of information or materials between them1. A process model can help the BA verify and validate the elicited requirements by showing how the requirements support the business processes and how they are affected by changes2. In order to verify and validate the requirements for an inventory management system that involves multiple departments, the BA will need to prepare a set of process models in the viewpoint of the selected stakeholders. This means that the BA will create different process models for different stakeholder groups, such as purchasing, marketing, sales, and distribution, to capture their specific needs, expectations, and perspectives. Therefore, the correct answer is D. References: BABOK Guide

• Question 107:

  A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables. The project involves implementing new government regulatory requirements with significant risk to the organization in case of noncompliance. According to the BABOK ?GUIDE, what will the BA need to do?

  A. Ensure high level user stories are completed and accepted

  B. Use an informal approval process to speed up delivery

  C. Use a rigorous approval process of detailed specifications

  D. Ensure the document is completed and signed off

  Correct Answer: C

  Use a rigorous approval process of detailed specifications. According to the BABOK?GUIDE, a rigorous approval process is a formal and structured process that requires the explicit acceptance of the requirements by the stakeholders. A

  rigorous approval process is appropriate for projects that involve high risk, complexity, or uncertainty, such as implementing new government regulatory requirements. A rigorous approval process ensures that the requirements are clear,

  complete, accurate, and aligned with the stakeholder needs and expectations. A rigorous approval process also helps to avoid ambiguity, confusion, or disputes later in the project lifecycle.

  The other options are incorrect because:

  A. Ensure high level user stories are completed and accepted. User stories are a type of requirement that captures the needs of the users in a simple and concise way. User stories are usually used in agile projects that have frequent and iterative delivery cycles. User stories are not suitable for projects that require detailed specifications and formal approval, such as implementing new government regulatory requirements. B. Use an informal approval process to speed up delivery. An informal approval process is a flexible and casual process that does not require the explicit acceptance of the requirements by the stakeholders. An informal approval process is appropriate for projects that have low risk, complexity, or uncertainty, or that have a high level of trust and collaboration among the stakeholders. An informal approval process is not suitable for projects that require detailed specifications and formal approval, such as implementing new government regulatory requirements. D. Ensure the document is completed and signed off. Completing and signing off the document is not enough to ensure the quality and validity of the requirements. The document should also be reviewed, verified, and validated by the stakeholders before it is approved. The document should also reflect the detailed specifications and not just the high level requirements.

• Question 108:

  During planning, elicitation, and sign off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?

  A. Collaboration

  B. Trustworthiness

  C. Information

  D. Communication

  Correct Answer: D

  The major competency that was lacking in this process was communication. Communication is the ability to exchange information and ideas effectively with a variety of audiences, using various modes and techniques. Communication is essential for planning, eliciting, and signing off requirements, as it ensures that the stakeholders are informed, engaged, and satisfied with the requirements process and deliverables. If the stakeholders felt that their opinions were not heard and information was not frequently shared, it indicates that the communication was poor or ineffective, and it could lead to misunderstandings, conflicts, or missed requirements.

• Question 109:

  If you're a business analyst and using an event-based elicitation task, such as a requirements workshop, what can be considered as essential to establish with the participants?

  A. Cost management

  B. Deadlines

  C. Ground rules

  D. Purpose of the workshop

  Correct Answer: C

  Of all the choices presented, a ground rule is the best option. Ground rules create the framework and boundary for the event.

  D is incorrect. The purpose of the workshop is already evident, i.e., to elicit requirements.

  B is incorrect. Deadlines are a major concern of the event, but may be part of the scope requirements. A is incorrect. Cost management isn't a valid answer for the requirements workshop.

• Question 110:

  In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?

  A. Business analysis approach

  B. Stakeholder tolerance for risk

  C. Stakeholder list, roles, and responsibilities

  D. Business analysis performance assessment

  Correct Answer: B

  Stakeholder tolerance for risk is not a valid input for planning business analysis activities. A, D, and C are incorrect. Following are the inputs in Plan Business Analysis Activities: Business Analysis Approach Business Analysis Performance Assessment Organizational Process Assets Stakeholder List, Roles, and Responsibilities