Apple 9L0-010 Online Practice Questions and Exam Preparation

Apple 9L0-010 Online Questions & Answers

• Question 21:

  You are replacing a logic board in a Mac Pro. You should handle the board by its _____.

  A. edges
  B. heat sinks
  C. connectors
  D. components
  A. edges

• Question 22:

  What is the indication that a Mac has completed a successful power-on self test (POST)?

  A. Startup Chime.
  B. A series of beeps.
  C. The Login Window starts.
  D. The Desktop, Dock, and menu bar load.
  A. Startup Chime.

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• Question 23:

  Which safety issue applies to newer Apple portable models?

  A. Fragile bottom case
  B. High voltage display
  C. Heavy internal frame
  D. Soft battery enclosure
  E. Sharp logic board edges
  D. Soft battery enclosure

• Question 24:

  You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?

  A. Use a wireless wrist strap.
  B. Use a grounded ESD heel strap.
  C. Do not practice ESD prevention.
  D. Work on the floor instead of a table.
  B. Use a grounded ESD heel strap.

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  Mishandling components creates DOA parts that slow down repairs and drive customerdissatisfaction. In addition, you can set up work areas using heel straps instead of wriststraps. This leaves your hands free.

• Question 25:

  If the embedded battery with exposed cell packs from a MacBook Air (Late 2010) is dropped during service, it should always be replaced.

  A. True
  B. False
  A. True

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  Best Practices The battery contains several soft battery cells. Do not press on the battery cells with your fingers, and do nothandle the battery pack in any way that might apply any physical pressure to these cells. Do not drop a loosebattery. If the battery is dropped, replace the battery.

• Question 26:

  Which of the following is ALMOST CERTAINLY a hardware-related problem?

  A. No video at startup
  B. Error beep at startup
  C. Distorted video at startup
  D. Blinking question mark at startup
  B. Error beep at startup

• Question 27:

  What does Apple recommend you do before replacing or installing any internal parts in an Xserve?

  A. Remove all drive modules from the Xserve.
  B. Remove the Xserve from its rack.
  C. Press the System Identifier button.
  D. Unlock all drive module bays.
  B. Remove the Xserve from its rack.

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  Preliminary Steps You must shut down the Xserve and remove it from its rack mount before replacing orinstalling all internal components except the hard drives (and power supplies on the Xserve(Late 2006 / Early 2008)). Xserve RAID has several more components that may be 'hotswapped'without removing the entire unit beforehand, but you should follow these steps ifyou need to replace any internal Xserve RAID component that require enclosuredisassembly

• Question 28:

  Which THREE troubleshooting steps should be attempted if the SD card slot does not appear in System Profiler on MacBook Pro (13-inch, Mid 2009)? SELECT THREE

  A. Reset PRAM.
  B. Reset the SMC.
  C. Force the card into the slot.
  D. Back up user data, then erase and reinstall Mac OS X.
  E. Remove and reinsert the card with a third party SD card adapter.
  F. Start up from the Mac OS X Installer DVD or external disk and check System Profiler.
  A. Reset PRAM.
  B. Reset the SMC.
  F. Start up from the Mac OS X Installer DVD or external disk and check System Profiler.

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  If the card does not appear in System Profiler, try reformatting the card using Disk Utility, or try another SDcard without using an XD or mini SD adapter. If the card reader does not appear in System Profiler on the USB bus, try resetting PRAM or SMC, or trystarting up from another volume such as the Mac OS X Installer DVD to check System Profiler from a knowngoodoperating system.

• Question 29:

  If you are unable to find the password for an AirPort Extreme or Express Base Station, you should perform a _______.

  A. Soft reset
  B. Hard reset
  A. Soft reset

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  You forgot your base station password and need to reconfigure one or more AirPort options (including resettingthe base station password). You can do this with soft reset.

• Question 30:

  Which of the following is NOT a valid power saving technique in recent Mac computers?

  A. Disconnect all peripherals.
  B. Activate automatic display sleep.
  C. Activate automatic hard disk sleep.
  D. Use wireless networks instead of wired networks.
  E. Set up locations optimized for different environments.
  D. Use wireless networks instead of wired networks.

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  Power Saving Techniques

  Knowing how to manage the portable computer's energy is important. Here are some tips tohelp increase the computer's autonomy.

  Activate automatic display sleep

  In the Energy Saver System Preferences pane

  Activate automatic hard disk sleep

  In the Energy Saver System Preferences pane. The default is on.

  Turn off AirPort

  Disconnect peripherals

  Some peripherals are not self-powered. A USB mouse, for example, or FireWire hard disk(even removed from the desktop). These devices draw power from the portable computer,even if they're not actively in use.

  Keep a close eye on the battery level

  Elect to show the battery in the menu bar and show either time remaining or percentremaining. However, be careful: this is only an estimation based on the battery's current consumption. Thus, the menu bar can display 2 hours of remaining

  autonomy, and the battery will last only1h30 when the hard drive starts spinning. The estimated time remaining will rise again if thehard drive goes back to sleep.

  Reduce screen brightness

  A bright screen can deplete up to 1/3 of the battery. You can dim the screen brightnessalmost to the maximum and still be able to work without any problem.

  Use the power adapter as often as you can

  Use applications suited to nomadic use

  If you type entire pages of text, prefer a light word processing application (like TextEdit) to Microsoft Word, which is quite resource consuming. Games and graphics applications like Adobe Photoshop keep the hard disk active and so drain the

  battery more quickly. Someprograms are more suitable than others for a nomadic use of the portable computer.

  Set up locations files optimized for different environments Suggest prioritizing different network interfaces for each place that the customer uses his orher computer.

  Open Files Simultaneously