Cisco 840-425 Online Practice Questions and Exam Preparation

Cisco 840-425 Online Questions & Answers

• Question 21:

  Which option explains how a manager's viewpoint can be confirmed?

  A. by validating with the manager's boss
  B. by running a group session
  C. by asking the manager for evidence
  D. by restating the manager's view and asking if you understood correctly
  D. by restating the manager's view and asking if you understood correctly

• Question 22:

  Which statement about assumptions that are defined when you create the business case is true?

  A. They reflect best case situations for obtaining the highest level of benefit.
  B. They are defined to reduce the risk that the customer is unhappy with solution benefits.
  C. They should reflect factors or activities that are not yet known, but require some estimate or basis to develop a credible business case.
  D. They should be validated only with the IT representatives, not with business unit personnel.
  C. They should reflect factors or activities that are not yet known, but require some estimate or basis to develop a credible business case.

• Question 23:

  Which statement is a characteristic of future state capabilities?

  A. They identify operating practices for a single department.
  B. They depict all of the requirements that a customer organization desires (best case).
  C. They convey the most important business elements that are needed to achieve goals in the future.
  D. They should define very detailed needs for the near-term and high-level needs for one or more years out.
  C. They convey the most important business elements that are needed to achieve goals in the future.

• Question 24:

  Which options describes a main objective for identifying Cisco Architectures and Smart Solutions early in the sales process?

  A. to give the account team the most elapsed time for closing a sale with the customer
  B. to influence the customer's requirements so that they fit the Cisco solutions portfolio
  C. to provide a baseline for the solutions design activities, and to leverage proven offerings in the Cisco portfolio
  D. to keep the opportunity more focused on standard solutions vs. needing to design out custom or account-specific capabilities
  C. to provide a baseline for the solutions design activities, and to leverage proven offerings in the Cisco portfolio

• Question 25:

  Which two options are principles of the Cisco business outcomes sale? (Choose two.)

  A. Define outcomes which are time-bound.
  B. Initiate the conversation stating the competitive advantages of the Cisco solutions.
  C. Always provide as much technical detail as you can.
  D. Evolve to an outcome approach; as customers require, use product and solution selling.
  A. Define outcomes which are time-bound.
  D. Evolve to an outcome approach; as customers require, use product and solution selling.

• Question 26:

  What information is relevant to validate the progress towards the expected results?

  A. Baseline vs actual status
  B. Metrics
  C. Simulations
  D. Strategies
  A. Baseline vs actual status

• Question 27:

  Which statement about why stakeholder analysis for a large initiative can be challenging is true?

  A. A higher level of politics and uncertainty typically exists with larger initiatives.
  B. The IT department most likely has a higher level of influence as compared to other projects.
  C. The stakeholder analysis 2x2 framework -- interest vs. power -- only works for small scope projects.
  D. It is necessary to assess 90% or more of the stakeholders for an effort.
  A. A higher level of politics and uncertainty typically exists with larger initiatives.

• Question 28:

  Which two options are direct financial benefits of the business outcomes sales-based approach? (Choose two.)

  A. Reduced CAPEX and OPEX.
  B. Reduced CAPEX and increased OPEX.
  C. Increased NPV.
  D. Improved customer satisfaction.
  E. Enabled innovation and productivity
  A. Reduced CAPEX and OPEX.
  C. Increased NPV.

• Question 29:

  Which three options are recommendations to implement change management? (Choose three.)

  A. Involve real influencers that help create engagement and support change.
  B. Deliver and communicate real business benefits periodically.
  C. Consider change has been accepted when it becomes part of the day to day operations.
  D. Only deploy the solution when 100% of the stakeholders agree.
  E. Consider change has been accepted when the partner has signed off the project.
  A. Involve real influencers that help create engagement and support change.
  B. Deliver and communicate real business benefits periodically.
  C. Consider change has been accepted when it becomes part of the day to day operations.

• Question 30:

  Which option is recommended when you document potential solution options?

  A. Only list two possible choices to make it easiest for the customer to make a selection.
  B. Communicate information about various options at a relatively similar level of detail.
  C. Provide analysis to the lowest level of detail for each of the available choices.
  D. Only provide data on Cisco and Partner solutions. If ecosystem partners are used in the solution, refer the customer to these companies for solution information.
  B. Communicate information about various options at a relatively similar level of detail.