820-427 Exam Details

  • Exam Code
    :820-427
  • Exam Name
    :Building Business Specialist Skills
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :60 Q&As
  • Last Updated
    :Dec 07, 2021

Cisco 820-427 Online Questions & Answers

  • Question 51:

    Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

    A. Identify a person on their staff who can explain details to them
    B. Gather information and assess their level of interest and knowledge about technical topics
    C. Plan out your message to explain the problem, situation and options - before communicating a decision or recommendation
    D. Draft a high level message, which uses terms and language pulled from web sites from the top IT vendors

  • Question 52:

    A business case shows that an investment has a positive return for a business unit. You suggest cloud-based Infrastructure-as-a-Service (IaaS) should be used instead of upgrading IT hardware in the company's data center. What two key items could have influenced the recommendation? (Choose two.)

    A. Some industry analyst reports say that on average, cloud services have decreased in price by 20% over the past two years.
    B. Your analysis of requirements shows that data center capacity requirements vary by 40% depending on the month of the year.
    C. The company's volume of revenue and transactions will double in the next year.
    D. The current data center is managed by an IT staff with an average of ten years of employment with the company.
    E. The required cloud services have been delivered in the market for three years by six or more companies. There is heavy price competition and the business unit does not expect to have special requirements.

  • Question 53:

    DRAG DROP

    Select and Place:

  • Question 54:

    Which could be a layer within an enterprise architecture?

    A. Business services
    B. Service level commitments
    C. Organization's reporting structure
    D. Project office's governance practices

  • Question 55:

    What impact on business can cloud technologies provide?

    A. Reducing travel expenses and enhancing productivity
    B. Reducing application's response time to streamline transactions and getting better customer and employee satisfaction
    C. Reducing project risk
    D. Improving green brand awareness

  • Question 56:

    A business lead in a Fortune 100 customer service organization wants to optimize the efficiency of his service incident team, while having the ability to rapidly respond to changing market conditions in the industry. Which incident management platform best supports these goals?

    A. An Enterprise Resource Management platform that focuses on standardization and scale.
    B. An Intelligent Business Process Management System that enables the business to directly define, execute, and measure their business processes.
    C. A mobile-enabled service incident platform developed by a small start-up company.
    D. A custom-developed help desk application that was created for the internal IT support team.

  • Question 57:

    DRAG DROP

    Select and Place:

  • Question 58:

    You need to decide on a maintenance approach for a private cloud storage and backup solution. Which would be a good alternative?

    A. Use the cloud provider, since they are the only ones with access to the data.
    B. Select the option which provides the highest capacity and most bandwidth.
    C. Assess options from several different providers, keeping near-term and future needs in mind.
    D. Look at providers with experience in working with public cloud software applications.

  • Question 59:

    DRAG DROP

    Select and Place:

  • Question 60:

    Which two statements about a company's or product's Value Proposition are true? (Choose two.)

    A. The Value Proposition details the cost and revenue structure of a project.
    B. The Value Proposition describes the benefit that a specific set of products or services can provide to the target customer.
    C. The Value Proposition should communicate why the product or service is better than alternatives.
    D. The Value Proposition guarantees that a customer problem or need will be met.
    E. The Value Proposition details the annual financial return that stockholders can obtain from investing in the company.

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