820-427 Exam Details

  • Exam Code
    :820-427
  • Exam Name
    :Building Business Specialist Skills
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :60 Q&As
  • Last Updated
    :Dec 07, 2021

Cisco 820-427 Online Questions & Answers

  • Question 11:

    Which two are true of closed questions? (Choose two.)

    A. Closed questions are used to retrieve facts.
    B. Respondents can answer closed questions more quickly because they seek a limited amount of detail.
    C. Closed questions are used to retrieve opinions.
    D. Closed questions are used to make decisions based on the data in a report.
    E. Closed questions are excellent for workshops where you need people to come to a consensus about a design decision.

  • Question 12:

    What is a primary benefit of asking questions to stakeholders who do not have strong decision authority over project funding, but who do have relevant experience?

    A. It shows them that you are interested in their opinions.
    B. The more data, the better.
    C. It can find requirements or opportunities that are relevant to future discussions.
    D. It shows the decision makers you are taking the initiative to get input from people that they might not have identified for interviews.

  • Question 13:

    When asked about IT skills gaps, where does "Speak business language" fall in a list of concerns?

    A. "Speak business language" would be helpful to improve, but not among the most critcal gaps.
    B. The ranking varies depending on the industry and whether the business person is new in their job.
    C. "Speak business language" is consistently mentioned as a top concern for IT professionals.
    D. "Speak business language" is a very low priority but moving higher because business people need to learn the terms for technologies like cloud.

  • Question 14:

    You want to convince an executive that a project's risks are understood and there are plans in place to address possible issues. What action should you do take before the meeting to help meet your goal?

    A. Identify how you can use this opportunity to reduce pressure on the project team and accept some new requirements.
    B. Gain the agreement of the executive's staff that you are keeping the smallest possible budget for your project by using 3rd party contractors wherever possible.
    C. Collect reports and success stories about other companies who have implemented technology solutions with a similar business goal.
    D. Prepare a risk probability/impact model with input from subject matte experts within the executive's staff.

  • Question 15:

    Which two are efficient ways to capture details about your organization's current technology capabilities? (Choose two.)

    A. Issue a Request for Proposal and ask three vendors to compare their solutions to the products available from their competitors.
    B. Request to see a list of software licensed by the company and examine the expiration dates and the timing for next releases.
    C. Run a security and performance cleanup test using a vendor's free tools available on the Internet.
    D. Conduct a survey to find out where spreadsheets are used instead of the finance data analysis tool.
    E. Run a report on network and system usage, then identify added capacity needed for the next twelve months.

  • Question 16:

    DRAG DROP

    Select and Place:

  • Question 17:

    Which discovery methods or aids typically cost a fee?

    A. White papers authored by consultants, industry professionals, analyst firms, or vendors
    B. Unlimited access to all reports from conferences run by research firms
    C. Primary Research
    D. Crowdsharing

  • Question 18:

    You typically have some measure of control over which two factors of SWOT? (Choose two.)

    A. Strengths
    B. Weaknesses
    C. Opportunities
    D. Threats

  • Question 19:

    Two mid-level marketing managers have decision authority for a new reporting system. Which approach can identify a reliable view of requirements for this solution?

    A. Ask a senior marketing leader to identify their top three projects to increase market demand.
    B. Ask each manager to identify their top three ideas to improve employee satisfaction.
    C. Conduct individual and joint interviews with the managers and run through several scenarios for each person.
    D. Capture data on sales force productivity and document trends for marketing managers to approve as their statements of need.

  • Question 20:

    A Finance Director tells you that the company will begin to implement a "chargeback approach" on January 1 of next year. What approach would make it easiest for you to directly align user department costs with expenses paid by the IT department?

    A. Flat rate pricing
    B. Progressive price list with discounts for volume and pre-purchase
    C. Cloud-typecost model based on resource consumption
    D. Pricing based on service level agreement mainly driven by number of outage minutes per month

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