Cisco 820-427 Online Practice Questions and Exam Preparation

Cisco 820-427 Online Questions & Answers

• Question 1:

  What is one reason to include a data analytics specialist in design work for a new customer service portal?

  A. To ensure the best user experience for long-time customers
  B. To provide a starting point for analyzing and reporting on customer trends
  C. To validate that current backup and recovery processes can support the new application
  D. To identify data entry fields on which help desk personnel will require special training
  B. To provide a starting point for analyzing and reporting on customer trends

• Question 2:

  DRAG DROP

  Select and Place:

  

  

• Question 3:

  Why should a Solution Architect develop a business case?

  A. To describe the potential benefits and costs in a way that is clearto a broad range of stakeholders
  B. To calculate the potential costs to see if they fit within the individual's approved level of authority
  C. To determine key activities, vendors, and internal resources needed to complete an effort
  D. To validate the feasibility and the risk of looking at other solutions
  A. To describe the potential benefits and costs in a way that is clearto a broad range of stakeholders

• Question 4:

  DRAG DROP

  Select and Place:

  

  

• Question 5:

  Which two statements are true about Key Performance Indicators (KPIs) and Critical Success Factors (CSFs)? (Choose two.)

  A. KPIs measure outcomes.
  B. CSFs compare planned and actual performance.
  C. KPI are the activities which most heavily influence whether performance is strong or weak.
  D. CSFs are a cause of a positive or negative result for the company.
  A. KPIs measure outcomes.
  D. CSFs are a cause of a positive or negative result for the company.

• Question 6:

  Your ten month-long project has been underway for six months, but it needs to be accelerated so that all project objectives are met a month earlier than originally planned. What two actions could you perform to help achieve this result? (Choose two.)

  A. Assess the timing and resource assignments for riskiest tasks, then put extra resources on those activities.
  B. Prepare presentations for the senior executives, focusing on the project accomplishments since the start of the project.
  C. Ensure that project and task objectives are clear, measurable, and communicated to all members of the team.
  D. Organize a project team meeting to explain that new or changed requirements will be rejected.
  E. Gain sponsor agreement to make decisions within three days of receiving the request for approvals.
  F. Conduct design reviews to identify where off-the shelf software can be used instead of the currently planned custom development.
  C. Ensure that project and task objectives are clear, measurable, and communicated to all members of the team.
  E. Gain sponsor agreement to make decisions within three days of receiving the request for approvals.

• Question 7:

  A large company acquires a smaller, more innovative start-up company. What should you think about to ensure a smooth transition to your solutions?

  A. Upon startup of each laptop, universally distribute updates of corporate software without asking for user agreement.
  B. Require setup on a physical connection instead of offering flexible, mobile access.
  C. Prioritize security policies while allowing user flexibility to try new things.
  D. Institute more frequent alerts because they are new to the company.
  C. Prioritize security policies while allowing user flexibility to try new things.

• Question 8:

  Which is a good technique to demonstrate the value of technology so that stakeholders can understand what is possible?

  A. Developing business scenarios
  B. Performing gap analysis
  C. Defining the as-is or current state of an enterprise process or operation
  D. Comparing technical features of different solutions
  A. Developing business scenarios

• Question 9:

  What two statements are true about Key Performance Indicators (KPIs)? (Choose two.)

  A. A KPI is a quantifiable metric of the performance of essential operations and/or processes in an organization.
  B. A KPI provides the focal point for identifying how much risk a company can take in trying to avoid government fines.
  C. A KPI could reflect the performance of Service Providers in achieving their goals and objectives.
  D. KPIs are based on judgment, and therefore should be used carefully when defining the value of a technology solution.
  A. A KPI is a quantifiable metric of the performance of essential operations and/or processes in an organization.
  C. A KPI could reflect the performance of Service Providers in achieving their goals and objectives.

• Question 10:

  Which two are examples of open-ended questions? (Choose two.)

  A. What switch models do you currently use in your network?
  B. What are the main reasons why customers prefer ordering services from you?
  C. What is the planned ROI for this new implementation?
  D. What do you think about the future of the Data Center market?
  E. What are your working hours?
  F. Does your existing infrastructure maintenance become more problematic each year?
  B. What are the main reasons why customers prefer ordering services from you?
  D. What do you think about the future of the Data Center market?