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Avaya 78201X Online Practice Questions and Exam Preparation

78201X Exam Details

  • Exam Code
    :78201X
  • Exam Name
    :Avaya IP Office Platform Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 78201X Online Questions & Answers

  • Question 1:

    When logging in to IP Office Security Settings for the first time using the Manager Application, the default user name is "security".

    What is the default password?

    A. security
    B. administrator
    C. default
    D. securitypwd

  • Question 2:

    For a Hot Desking user, which of the following Telephony-Supervisor Settings should be configured?

    A. User Rights
    B. Services
    C. Mobility
    D. Extension
    E. Hunt Groups

  • Question 3:

    A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?

    A. Improper configuration of the system Locale.
    B. High level is set on Incoming Call Route.
    C. Ring delay is not configured on system telephony settings.
    D. IP Office is not receiving the ICLID from PSTN.

  • Question 4:

    Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?

    A. Dial the shutdown short code to shut down the card before removing the SD card.
    B. Use the Manager application to shut down the card before removing the SD card.
    C. Use System Monitor to shut down the card before removing the SD card.
    D. Pull out the card. Special shutdown is not required.

  • Question 5:

    In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X?Portal are also installed at the same time. Therefore, by default they should both be running. Which application would NOT be useful to check if they are in fact up and running?

    A. Voicemail Pro Windows Client
    B. System Status Application
    C. Web Manager
    D. Manager Application

  • Question 6:

    A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension shouldring for 10 seconds before trying the next available person. Which timer should be configured with a value of 10 seconds to achieve this requirement?

    A. No answer time for the Hunt group
    B. No answer time for the User
    C. Fall-back timer
    D. The Hunt Group overflow timer

  • Question 7:

    Which two applications can invoke Secure Digital (SD) card commands?

    A. IP Office Manager
    B. Avaya Aura?System Manager
    C. IP Office Web Manager
    D. IP Office System Monitor
    E. Avaya Control Manager

  • Question 8:

    A customer wants to synchronize the time and date of their IP Office with a local server. In the System menu/Time Config Source, which of the following options would you select?

    A. SNTP
    B. Local
    C. Voicemail Pro/Manager
    D. Network Time Protocol
    E. Simple Network Time Protocol

  • Question 9:

    A remote worker is using an Avaya SIP Client to connect to the IP Office and one-X?Portal located at their company's headquarters. What are the two advanced technologies that can be used to enable the worker to re-register locally?

    A. Virtual Private Network (VPN) and Border Gateway Protocol (BGP)
    B. Network Access Control (NAC) and Session Initiation Protocol (SIP)
    C. Secure Real-time Transport Protocol (SRTP) and Simple Network Management Protocol (SNMP)
    D. Border Gateway Protocol (BGP) and Extensible Messaging and Presence Protocol (XMPP) E. Split DNS and Port Address Translation (PAT)

  • Question 10:

    During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive. For which application is this additional hard drive typically used?

    A. One-X?Portal
    B. Call Detail Records
    C. Avaya Contact Recorder
    D. Voicemail Pro
    E. Web Services

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