78201X Real Exam Questions and Verified Answers

Question 1 Single choice

You are trying to assign a user as a Power User in the User Form of Manager, but the option is not available in the profile drop-down menu.

What is the most likely reason for this?

A
The feature has not been enabled in the IP Office system's licensing.
B
The user does not have the necessary User Right assigned to them.
C
The IP Office system is running an incompatible software version.
D
The user's extension has not been configured correctly.

Show answer and explanation

Correct answer: A

Question 2 Single choice

Which of the following is used to transmit alarm notifications to you?

A
System Monitor
B
TFTP
C
Simple Mail Transfer Protocol (SMTP)
D
SSA

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Correct answer: C

Question 3 Multiple choice

A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before.

Which two tools can you use to identify the last system changes made?

A
Web-Manager
B
Monitor
C
Manager
D
System Status Application

Show answer and explanation

Correct answers: C, D

Explanation

https://downloads.avaya.com/css/P8/documents/100175142
Page: 26

Question 4 Single choice

If a company's internal DNS is down, how can a SIP Remote Worker client register with the IP Office using a Wi-Fi connection?

A
The client can use the Internet router/firewall to proxy the IP Office IP address.
B
The client can use FQDN and port forwarding router to access the Internet DNS.
C
DHCP can redirect the registration to a backup DNS.
D
The client can only use the cellular network to register with the IP Office.

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Correct answer: B

Question 5 Single choice

If ContactStore is running on a separate server from Voicemail Pro, a registry key must be set in the ContactStore server.

What is the exact purpose of this registry key, which poses potential security risks if not set correctly?

A
It stores the ContactStore License in the server running ContactStore for auditing purposes.
B
It registers ContactStore with IP Office for seamless integration.
C
It tells ContactStore the exact location of the folder shared with Voicemail Pro for reliable communication.
D
It provides read/write access to browser users for easy management.

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Correct answer: C

Question 6 Single choice

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A
A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.
B
A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.
C
A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
D
A caller will hear an automated voice saying "Please Hold", which can be customized to play a different message by configuring the Music-on-Hold source.

Show answer and explanation

Correct answer: B

Explanation

https://downloads.avaya.com/css/P8/documents/100119917

Question 7 Single choice

A customer wants to synchronize the time and date of their IP Office with a local server.
In the System menu/Time Config Source, which of the following options would you select?

A
SNTP
B
Local
C
Voicemail Pro/Manager
D
Network Time Protocol
E
Simple Network Time Protocol

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Correct answer: D

Question 8 Single choice

During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive.
For which application is this additional hard drive typically used?

A
One-X?Portal
B
Call Detail Records
C
Avaya Contact Recorder
D
Voicemail Pro
E
Web Services

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Correct answer: D

Question 9 Single choice

A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.

What is the recommended way for users to achieve this?

A
Notify the customer that this is not a recommended practice.
B
Use a .csv format to import the Outlook contacts.
C
Add each Outlook contact individually to the personal directory.
D
Copy and paste all contacts from Outlook into the personal directory.

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Correct answer: B

Question 10 Single choice

Which of the following licenses provides a device with the ability to use screenpops, control several telephone devices, make third-party calls, and monitor hunt group queues?

A
One-X?Portal License
B
Third-Party Endpoint License
C
TAPILink Pro License
D
SIPTrunking License
E
Server Edition License

Show answer and explanation

Correct answer: C