78201X Exam Details

  • Exam Code
    :78201X
  • Exam Name
    :Avaya IP Office Platform Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 78201X Online Questions & Answers

  • Question 21:

    Which statement about the Linux OS for IP Office is true?

    A. IP Office system configurations can be completed using either the Linux command line or a GUI interface.
    B. The Linux OS is an optional component that can be installed after IP Office Server Edition installation.
    C. The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.
    D. The base operating system installed is CentOS.

  • Question 22:

    Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?

    A. Manager is not compatible with Server Edition and you must use Web Manager to configure the system.
    B. Manager is the only application you can use to configure User on the Server Edition.
    C. Manager can only be installed from the Admin DVD.
    D. Manager can be installed from either the admin DVD or Web Management.

  • Question 23:

    A customer has a requirement to restrict users from dialing international numbers. What is the most efficient way to enforce this policy?

    A. Apply a short code to each individual user's dial plan.
    B. Configure a system-wide short code to block international calls.
    C. Associate a restricted dialing right with each user's profile.
    D. Assign a short code to each external line to block international calls.

  • Question 24:

    A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

    A. User Telephony
    B. Short Code
    C. ARS table
    D. System Telephony

  • Question 25:

    Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

    A. H.323
    B. SIP
    C. ISDN
    D. PSTN
    E. MPLS

  • Question 26:

    Fax machines with modems may encounter difficulties with VoIP. Which of the following protocols can be employed to mitigate this issue?

    A. Transport Layer Security (TLS)
    B. Extensible Authentication Protocol (EAP)
    C. T.38 Fax Relay
    D. Internet Protocol Security (IPsec)

  • Question 27:

    When creating a Short Code to connect to a Voicemail Pro start point, which Short Code feature should you use to ensure correct execution?

    A. Voicemail Call
    B. Voicemail Off
    C. Voicemail On
    D. Voicemail Node

  • Question 28:

    In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

    A. The IP Office Platform is running the Server Edition.
    B. Voicemail Pro/Lite is selected in the IP Office.
    C. The IP Office Platform has Essential Edition enabled.
    D. Voicemail Pro is running on a Linux-based system.

  • Question 29:

    Which of the following is used to transmit alarm notifications to you?

    A. System Monitor
    B. TFTP
    C. Simple Mail Transfer Protocol (SMTP)
    D. SSA

  • Question 30:

    A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1. What application changes will they need to make during the upgrade?

    A. Only CCR as it is not supported in 9.0 or higher.
    B. Only one-X Portal as it is supported in 9.0 or higher.
    C. All applications, as 9.1 does not support any of them.
    D. All applications can be upgraded to 9.0 or higher without changes.

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