Avaya 78201X Online Practice Questions and Exam Preparation

Avaya 78201X Online Questions & Answers

• Question 31:

  What is the exact default short code used to toggle the modem function on the analog trunk card, which can be modified for custom requirements?

  A. 9000
  B. #9000*
  C. *9000#
  D. #9000#
  A. 9000

• Question 32:

  Which type of license is now supported by Avaya IP Office Release 10 software?

  A. PLDS
  B. ADI
  C. Linux
  D. Windows
  A. PLDS

• Question 33:

  A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?

  A. Database Action
  B. Miscellaneous Action
  C. Configuration Action
  D. Conditional Action
  A. Database Action

• Question 34:

  In which application can Debug level be set to Verbose to generate log files for troubleshooting?

  A. Voicemail Pro
  B. one-X Portal for IP Office
  C. Media Manager
  D. Avaya Equinox Client
  A. Voicemail Pro

• Question 35:

  A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.

  Which Voicemail Pro feature can the technician suggest?

  A. Voicemail Collect
  B. Campaign
  C. Looped Announcement
  D. Avaya Contact Recorder
  E. Auto Attendant
  D. Avaya Contact Recorder

• Question 36:

  A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.

  Where in the IP Office Manager can the technician configure these logins?

  A. IP Office Manager Security Settings
  B. IP Office Manager Network Configuration
  C. IP Office Softphone Application
  D. IP Office System Monitor Application
  A. IP Office Manager Security Settings

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  Explanation/Reference:

  https://downloads.avaya.com/css/P8/documents/101005673 Page: 155-156, 174-175

• Question 37:

  A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system. What should you do to determine the cause of the delay?

  A. Utilize SSA (System Status Application).
  B. Analyze VoIP settings of IP telephones.
  C. Use Wireshark packet analyzer.
  D. Debug view.
  E. Enable monitoring of RTCP (Real-Time Transport Control Protocol).
  C. Use Wireshark packet analyzer.
  E. Enable monitoring of RTCP (Real-Time Transport Control Protocol).

• Question 38:

  What is the approach for updating the voice prompts on the Embedded Voicemail?

  A. Using the Embedded File Management option in the Manager Application
  B. Leveraging the External File Management feature in the System Status Application
  C. Utilizing the Voice Wizard capability in the Manager Application
  D. Adopting the Embedded Monitoring Management tool
  A. Using the Embedded File Management option in the Manager Application

• Question 39:

  Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)

  A. Installation of IIS on all Voicemail Pro servers
  B. Support for Port 80
  C. Local Host file
  D. Preferred Edition Licenses on all IP Office systems
  E. SMTP communication unblocked between Voicemail servers
  B. Support for Port 80
  E. SMTP communication unblocked between Voicemail servers

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  Explanation/Reference:

  https://downloads.avaya.com/css/P8/documents/100174760 Page: 133 to 140

• Question 40:

  A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users. Where should this function be enabled?

  A. on the User Telephony configuration
  B. on the Short Code configuration
  C. on the ARS table configuration
  D. on the System Telephony configuration
  B. on the Short Code configuration

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  Explanation/Reference:

  https://downloads.avaya.com/elmodocs2/ip_office/R4.1/Short_Codes.pdf