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Avaya 78201X Online Practice Questions and Exam Preparation

78201X Exam Details

  • Exam Code
    :78201X
  • Exam Name
    :Avaya IP Office Platform Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :131 Q&As
  • Last Updated
    :Jul 09, 2026

Avaya 78201X Online Questions & Answers

  • Question 11:

    After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes. Why might this be the case?

    A. The changes are already in effect and don't require saving.
    B. The default Security password hasn't been modified.
    C. The IP Office's connection has been lost.
    D. The System password hasn't been set.

  • Question 12:

    Providers are components of one-X?Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X?Portal?

    A. It provides directory information from the IP Office systems to one-X?Portal.
    B. It handles the browser connections between users and the one-X?Portal server.
    C. It handles telephony communications to and from the IP Office systems assigned to it.
    D. It provides access to the voicemail server for features such as message playback via the browser.

  • Question 13:

    To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?

    A. System Status group
    B. Installation group
    C. Admin System group
    D. Maint Admin group

  • Question 14:

    Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?

    A. Telephony-Supervisor Settings
    B. Services
    C. Mobility
    D. User Rights
    E. Extension

  • Question 15:

    What is the required feature of the web browser to access Web Voicemail, which poses potential security risks due to its ability to execute arbitrary code?

    A. ActiveX
    B. VoiceMail Plug-In enabled
    C. Adobe Reader installed
    D. JavaScript disabled

  • Question 16:

    Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

    A. Validate that the gateway IP address is present in the IP Phone configuration.
    B. Attempt to ping the IP Phone and make a call if the ping is successful.
    C. Replace the patch cord of the IP Phone, and if it boots up, make a call.
    D. Check for an indicator light where the IP Phone is connected and listen for a dial tone.

  • Question 17:

    What is the maximum number of ISDN PRI trunks that can be configured on an IP500 control unit with 12 DID DS30 modules?

    A. 2
    B. 4
    C. 5
    D. 6

  • Question 18:

    Which of the following is the correct method to find the IP address of an IP extension in the IP Office?

    A. Use ARP from your PC.
    B. Use the Extension Summary in SSA.
    C. Look on the label on the underside of all IP Phones.
    D. Use Monitor to reset the telephone, and watch it get a new DHCP address.

  • Question 19:

    What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

    A. PRI trunks
    B. Advanced Edition
    C. IP Routes
    D. VCM channels
    E. H.323

  • Question 20:

    What must be checked before connecting an IP Office to a one-X?Portal server?

    A. Time Profiles
    B. Hunt Group Settings
    C. User Rights
    D. Security Settings

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