Microsoft 77-884 Online Practice Questions and Exam Preparation

Microsoft 77-884 Online Questions & Answers

• Question 81:

  You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use

  Microsoft Outlook 2010 for their email clients.

  A user named Mia in your department receives an email from a customer. Mia wants to save the email address of the customer in her Contacts list. Mia asks you how to save the customer email address as a contact.

  What should you instruct Mia to do?

  A. You should instruct Mia to right click on the customer's name in the information bar and select Add to Outlook Contacts.
  B. You should instruct Mia to open the email then click the Save button.
  C. You should instruct Mia to right click on the customer's name in the information bar and select Contact Card.
  D. You should instruct Mia to right click on the customer's name in the information bar and select Look up Outlook Contact.
  A. You should instruct Mia to right click on the customer's name in the information bar and select Add to Outlook Contacts.

• Question 82:

  You work as a Helpdesk Technician at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.

  You receive a call from Jane in the Accounts department. Jane reports that she has composed an email and wants to add two signatures to the email. The first signature is her standard signature and the second signature is promoting an upcoming corporate marketing event.

  You verify that Jane has successfully added the first signature to her email.

  How should you help Jane?

  A. You should advise Jane to create a single signature containing all the required information.
  B. You should configure an Exchange account for Jane.
  C. You should advise Jane to change the format of the email to Rich Text.
  D. You should advise Jane to modify the Outlook options to permit multiple signatures.
  A. You should advise Jane to create a single signature containing all the required information.

• Question 83:

  You work as an IT Administrator at ABC.com. You have been asked to implement a new email system. The company plans to deploy Microsoft Office 2010 to the company client computers.

  One of the requirements of the email system is that is must support automatic replies.

  Which of the following types of email server should you implement?

  A. A Web based email system that uses HTTPS.
  B. A Microsoft Exchange Server system.
  C. A POP3 based email system.
  D. An IMAP based email system.
  B. A Microsoft Exchange Server system.

• Question 84:

  Sally works as the Sales Assistant at ABC.com. The company email system runs Microsoft Exchange Server 2010. Sally uses Microsoft Outlook 2010 configured with an Exchange account.

  Sally wants to create a new email. She opens a new email and now wants to open the address book to select an email address to send the email to.

  Which of the following keyboard shortcuts could Sally use to open the address book?

  A. CTRL + O
  B. CTRL + SHIFT + O
  C. CTRL + B
  D. CTRL + SHIFT + B
  D. CTRL + SHIFT + B

• Question 85:

  You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use

  Microsoft Outlook 2010 for their email clients.

  Dan is a member of your project team. You create a task and assign it to Dan. You have entered information into the Billing and Mileage fields of the task.

  Dan double clicks the task to open it.

  How can Dan view the information in the Billing and Mileage fields of the task?

  A. By clicking the Recurrence option on the Task tab.
  B. By clicking the Details button on the Task tab.
  C. By clicking the Task button on the Task tab.
  D. By clicking the Properties button on the File tab.
  B. By clicking the Details button on the Task tab.

• Question 86:

  You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use

  Microsoft Outlook 2010 for their email clients.

  You have created four different Outlook signatures. Each signature displays different information about you and the company.

  You compose an email and select a signature to add to it. You want to additional signatures to the email.

  What is the maximum number of signatures that you can add to an email?

  A. 1
  B. 2
  C. 16
  D. Unlimited.
  A. 1

• Question 87:

  You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use

  Microsoft Outlook 2010 for their email clients.

  You use the Outlook Calendar to organize your time and schedule activities related to a new project.

  Which of the following is described as "an activity that you schedule in your calendar"?

  A. A Meeting.
  B. An Appointment.
  C. An All Day Event.
  D. A Task.
  E. A To-Do
  B. An Appointment.

• Question 88:

  Tim works as a Sales Administrator at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees

  use Microsoft Outlook 2010 for their email clients.

  Clive is the Finance Manager at ABC.com. Tim has created a folder named Clive in his Inbox.

  Tim wants to move all emails from Clive that are currently in his inbox to the new Clive folder. Tim also wants any future emails from Clive to be automatically placed in the Clive folder.

  How should Tim configure his Outlook?

  A. He should apply a filter to his Inbox.
  B. He should configure an email redirect.
  C. He should create a Rule.
  D. He should use the Move option.
  C. He should create a Rule.

• Question 89:

  You work as a Developer at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use

  Microsoft Outlook 2010 for their email clients.

  You attach a file to a new email message and send it to another employee. However, when you send the email, you are presented with a warning stating that the email has a potentially unsafe attachment that the recipient might not be able to

  open and enquiring whether you want to send the email anyway.

  You click the Yes button and the email is sent successfully. The recipient informs you that he cannot open the attached file. What is the most likely reason that the recipient cannot open the attachment?

  A. You entered the recipients email address incorrectly.
  B. The file was blocked because it is an executable (.exe) file.
  C. The recipient is using an older version of Microsoft Outlook.
  D. You sent the email using the HTML format.
  B. The file was blocked because it is an executable (.exe) file.

• Question 90:

  You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use

  Microsoft Outlook 2010 for their email clients.

  You receive multiple marketing emails from [email protected]. You configure Outlook to place automatically place emails from [email protected] into the Junk Email folder.

  You then receive multiple emails from [email protected].

  You now want to configure Outlook to automatically move all emails from xyzgoods.com to the Junk Email folder.

  You open the Junk Email Options dialog box.

  What should you do next?

  A. You should configure the Junk Email Protection setting to High.
  B. You should add xyzgoods.com to the Blocked Senders list.
  C. You should add [email protected] to the Blocked Senders list.
  D. You should remove xyzgoods.com from the Safe Senders list.
  B. You should add xyzgoods.com to the Blocked Senders list.