3100 Exam Details

  • Exam Code
    :3100
  • Exam Name
    :Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :92 Q&As
  • Last Updated
    :Jul 14, 2026

Avaya 3100 Online Questions & Answers

  • Question 61:

    What does the Class of Service (COS) setting control?

    A. The applications that a user can access and use
    B. The capabilities or limits of calling privileges
    C. The level of service that the user will receive
    D. The pre-defined features that a user can access and use

  • Question 62:

    Communication Manager and system Platform each have their own backup function and each back up different data. For system Platform based systems, both backups need to be done routinely. What is a difference between the backup function for System Platform and Communication Manager?

    A. Only the Communication Manager backup can encrypt the file.
    B. Only the Communication Manager backup can be scheduled.
    C. Only the System Platform backup can use secure copy Protocols (SCP).
    D. Only the System Platform backup can use secure file transfer protocol (SFTP).

  • Question 63:

    Which setting in the system parameter feature screen will enable TTI to be applicable to both analog and digital stations?

    A. Terminal Trans. Init.? Y, TTI state = `voice', TTI enable = `y', TTI security code = `1709', CTI enabled = `n'.
    B. Terminal Trans. Init.? Y, TTI state = `data', TTI enable = `y', TTI security code = `1709', CTI enabled = `y'.
    C. Terminal Trans. Init.? Y, TTI state = `vdata', TTI enable = `y', TTI security code = `1709', CTI enabled = `n'.
    D. Terminal Trans. Init.? Y, TTI state = `voice', TTI enable = `y', TTI security code = `1709', CTI enabled = `y'.

  • Question 64:

    You are adding five new digital stations in a branch office where there is a G450 media Gateway. On which media Module do you look for available ports?

    A. MM717
    B. MM711
    C. MM712
    D. MM714

  • Question 65:

    Through which Communication Manager interface do you add an H.248 gateway to CM?

    A. System Access Terminal (SAT)
    B. System Management Interface (SMI)
    C. System Platform Management Console
    D. Linux command line

  • Question 66:

    Your customer has a communication Manager 6.0 branch location with SIP endpoints that need to survive a WAN failure when communication to the core or main Session Manager is unavailable. Which solution will provide survivability to the remote location?

    A. an S8300 configured as an local survivable processor (LSP)
    B. a simplex server configured as an enterprise survivable server (ESS)
    C. an S8300 or simplex server configured as a Survivable Remote
    D. an S8300 01 simplex server configured for high availability (HA)

  • Question 67:

    System functionality for a user is controlled by accessing one of the 16 class of service (COS) settings. What does the COS settings control?

    A. the applications that a user can access and use
    B. the capabilities or limits of calling privileges
    C. the level of service that the user will get during peak usage time
    D. the optional features that a user can access and use

  • Question 68:

    Which Call Coverage feature enables the call to be sent back to the originator?

    A. Go To
    B. Send All Calls
    C. Consult
    D. Busy

  • Question 69:

    The monitor and display capacity commands can be sued to get a real-time status of the system using Avaya Site Administration (ASA). Which command and tool should you use to view the current load for a specific trunk group?

    A. monitor load command using terminal emulation
    B. monitor traffic command using terminal emulation
    C. monitor traffic command using GEDI
    D. display capacity using GEDI or terminal emulation

  • Question 70:

    Once the route pattern has been designated for ARS, what is the next step?

    A. Choose the AAR
    B. Choose the FAC
    C. Choose the network
    D. Choose the trunk group

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