3100 Exam Details

  • Exam Code
    :3100
  • Exam Name
    :Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :92 Q&As
  • Last Updated
    :Jul 14, 2026

Avaya 3100 Online Questions & Answers

  • Question 1:

    You must add 500 new stations with a four digit length, starting with station 4500. What information must you populate in the dial plan analysis form?

    A. Dialed String = 4; Total Length =4; Call type = sta
    B. Dialed String = 45; Total Length =4; Call type = ext
    C. Dialed String = 4; Total Length =4; Call type = ext
    D. Dialed String = 45; Total Length =4; Call type = sta

  • Question 2:

    Your customer wants to extend their office calls using the Extension to Cellular features. Where will calls be redirected?

    A. To another extension on the same system
    B. To a hunt group
    C. To an administered off-system number D. To a call pickup group

  • Question 3:

    Changes that an administrator performs on a system are always only written to ---- RAM.

    Which SAT command must be used to copy these changes so that the hard disk, so that in case of a loss of power, the changes will be available?

    A. Save -----
    B. Copy running configuration startup configuration
    C. Copy ------ all
    D. Save ------ startup configuration

  • Question 4:

    A customer wants to connect two branch offices with an ISDN trunk, where each branch office has a PBX system. Which Service Type should be selected when configuring the trunk?

    A. Tie
    B. Tandem
    C. Central Office (CO)
    D. Direct Inward Dial (DID)

  • Question 5:

    You execute the list history command.

    Which type of information do you expect to find in the history report?

    A. ASG session establishment/rejection data
    B. Processor occupancy statistics
    C. Security violation status summary
    D. Log Ins/logoffs, administrative and maintenance action commands

  • Question 6:

    Which Communication Manager command creates the most helpful report to diagnose problems with users who, when attempting to place outgoing calls, get reorder tone?

    A. List trace station
    B. List measurement occupancy
    C. List performance hunt-group
    D. List measurements call-rate

  • Question 7:

    In Communication Manager, in which way are alarms classified?

    A. By the number of times the alarms are recorded
    B. As a function of their effect on the system's operation
    C. Whether the alarms are on-board or off-board
    D. By the number of errors that appear

  • Question 8:

    You must configure a deportment manager's station so that calls to employees ring even though the called station might have send All Calls activated. Which feature addresses these conditions?

    A. Button activated Executive Calling
    B. FAC or button activated Automatic Inclusion
    C. FAC or button activated Priority Calling
    D. Button activated Send All Calls override

  • Question 9:

    Although not exactly the same, a bridged call appearance and a team button can perform some of the same functions. Which statement correctly contrasts the team button and bridged call appearance?

    A. The team button does not allow conferencing to an active call or speed dial to the monitored station.
    B. The team button allows conferencing to an active call and making outgoing calls for the monitored station.
    C. The bridged call appearance does not allow conferencing to an active call or speed dial to the mirrored station.
    D. The bridged call appearance allows conferencing to an active call and making outgoing calls for the mirrored station.

  • Question 10:

    With reference to the list trace station 1101 printout shown in the exhibit, what statement describes what happened during the time period of the trace?

    A. Station 1101 called station, hung-up and finally called station 100.
    B. Station 1101 called station 1000, the unanswered call went to the voicemail, and finally station 1101 called 1001.
    C. Station 1101 called station 1000, and the station answered, then station 1000 transferred to call to station 1001.
    D. Station 1101 called station 1000, unanswered; the call covered the station 1001.

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