3100 Exam Details

  • Exam Code
    :3100
  • Exam Name
    :Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :92 Q&As
  • Last Updated
    :Jul 14, 2026

Avaya 3100 Online Questions & Answers

  • Question 41:

    Youare a technician responsible for an Avaya Aura?Communication Manager implementation. You need to connect your PC/laptop to the server for initial setup and administration, as well as, set up a PC/laptop for the customer for on-going administration.

    From the following list, which method is best used for on-site access to Communication Manager?

    A. Through the service PC/laptop connected to the pre-configured CM IP address of 192.11.13.5
    B. Through the service PC/laptop connected to the services port on the server using a crossover cable
    C. Through the service PC/laptop connected to the services port on the server using a USB cable
    D. Through the service PC/laptop connected to the Secure Access Link (SAL) interface on the server using a crossover cable

  • Question 42:

    Which concept is associated with Terminal Translation Initialization ?

    A. Class of Service (COS)
    B. Class of Restriction (COR)
    C. Extension to Cellular (EC)
    D. Administration without Hardware (AWOH)

  • Question 43:

    There are two GUI-based access tools available: Avaya site administration (ASA) and system management interface (SMI). Which statement correctly differentiates between ASA and SMI?

    A. Both SMI and ASA can perform the same administration tasks but ASA is being replaced by SMI.
    B. Both SMI and ASA can perform the same administration tasks but SMI is for technicians and ASA is for customers.
    C. SMI provides access to less frequent administration, installation and upgrade functions, while ASA provides access to day-to-day administration functions.
    D. Old hardware and software (Pre ?5.x) is administered using SMI, while current hardware and software (5.x and later) is administered using ASA.

  • Question 44:

    Which signaling protocol registers with Communication Manager?

    A. SIP
    B. H.225
    C. H.323
    D. SIP1

  • Question 45:

    Consider the settings shown in exhibit displayed by using the display route ?pattern command. You must deny calls from users in COR 10 to use route pattern 1. What should the fault restriction level (FRL) for COR 10 be?

    A. 2
    B. 3
    C. 4
    D. 5
    E. 6

  • Question 46:

    Which statement most accurately describes the major difference between Automatic Alternative Rom (AAR) and Automatic Route Selection (ARS) in a typical installation?

    A. AAR routes calls over a public network; ARS routes calls over a private network.
    B. AAR routes calls over a private network; ARS routes calls over a public network.
    C. AAR chooses routes automatically; ARS chooses routes according to pre programmed, best-choice parameters.
    D. AAR chooses routes automatically; ARS chooses routes according to a manually administered route plan.

  • Question 47:

    You are a technician responsible for an Avaya Aura?Communication Manager Implementation and you need to connect your PC/laptop to the server for Initial setup and administration, as well as setup a PC/laptop for the customer to do ongoing administration.

    Which two methods are available for on-site access to the Communication Manager server? (Choose two.)

    A. through any PC on the customer's LAN connecting to the predefined, static IP addresses for the communication server or the service PC
    B. through the service PC/laptop connected to the services port on the communication server using a crossover cable
    C. through the service PC/laptop connected to the services port on the communication server using a USB cable
    D. through the service PC/laptop connected to the SAL (secure access link) interface on the communication server using a crossover cable

  • Question 48:

    Your Avaya Aura?Communication Manager System has been operating without Incident for several months. Then, one day at 10:00 AM, you get multiple reports about blocked access and users unable to make calls.

    You run Processor Occupancy Summary and Trunk Group Summary reports and determine that there are no issues with processor occupancy or availability of trunks. So now you decide to see if someone made a change to the system around 10:00 AM

    Which report will show what administrative or maintenance system changes that were made around 10:00 AM and by whom?

    A. Ahistory report
    B. An activity performed report
    C. An administrative or maintenance summary report
    D. Ahardware error log report
    E. Asystem-parameters change report

  • Question 49:

    You are preparing to configuration the system to perform an automatic daily full backup to external storage medium. What Information must you know about HIP FTP server to program the backup?

    A. IP address, port number, and default directory
    B. User name, password, IP address, and default directory
    C. User name, password, and default directory
    D. IP address, port number, protocol, and default directory

  • Question 50:

    Which parameters must be configured to implement Automatic Route Selection (ARS)?

    A. Dial Plan, Codec Set, Private Numbering, Network Region
    B. Far-End Node, Near-End Node, Coverage Path, Call Forwarding
    C. Feature Access Code, Digit Analysis, Digit Conversion, Route Pattern, Trunk Group
    D. MGC List, H 2

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