CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 921:

  After installing a new printer the organization determines that there are problems printing images and very large files. Which of the following will MOST likely resolve the issue?

  A. Update the drivers using WHQL drivers

  B. Install additional memory to each computer

  C. Install additional memory to the printer

  D. Apply the latest OS service pack

  Correct Answer: C

  Reference: http://www.ehow.com/how_6875286_install-printer-memory.html

• Question 922:

  A user cannot connect to their home wireless network. Which of the following should a technician do FIRST?

  A. Identify user changes to the computer

  B. Establish a plan of action to resolve the problem

  C. Establish a theory of probable cause

  D. Verify full system functionality

  Correct Answer: A

• Question 923:

  A technician is dispatched to a location that has multiple laser printers. One of the network printers is printing what appears to be a shadow image. The technician could solve this issue by:

  A. replacing the fuser

  B. running calibrate

  C. replacing the network cable

  D. replacing the drum

  Correct Answer: D

  Reference: http://sfsd.k12.pa.us/Teacher_Resources/UserGuides/Printing/Replacing%20Toner.htm

• Question 924:

  A user states they have rebooted the printer and it is displaying "PC load letter". Which of the following is the MOST likely cause?

  A. The printer needs to be rebooted.

  B. The printer is out of paper.

  C. The fuser needs to be replaced.

  D. The toner cartridge is low.

  Correct Answer: B

  Reference: http://www.tomshardware.com/forum/16050-3-load-letter-error

• Question 925:

  When comparing an ATX 20-pin power cable to an ATX 24-pin power cable, which of the following voltage values is found on the four extra pins?

  A. +3.3v, +5v, and two grounds

  B. +3.3v, +5v, +12v, and ground

  C. +3.3v, -5v, +12v, and ground

  D. +5v, -5v, +12v, and ground

  Correct Answer: B

• Question 926:

  A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

  A. Repair the boot up sequence using recovery console.

  B. Restart the system, booting from a system recovery disk.

  C. Restart the system to verify the proper boot sequence.

  D. Inform the customer the hard drive has crashed and replace the drive.

  Correct Answer: C

  Reference: http://www.tomshardware.com/forum/55646-2-boot-device-available

• Question 927:

  Which of the following home computer synchronization methods are possible with an iOS device? (Select TWO).

  A. Infrared

  B. USB

  C. FireWire

  D. Wi-Fi

  E. Parallel

  Correct Answer: BD

  Reference: http://appadvice.com/appnn/2013/02/how-to-sync-photo-albums-across- multiple-ios-devices-without-itunes

• Question 928:

  A technician is installing a new wired router and needs to disable all the ports currently not in use. The documentation for router mentions the web interface for the router is available by default at 192.168.1.1. In which of the following ways would the technician go about doing this?

  A. Place labels on top of all the ports that are not to be used.

  B. Manually set the IP address to 10.168.1.1, and then access the website at 192.168.1.1.

  C. Use an Internet browser to access the router configuration at 192.168.1.1.

  D. Use Windows Explorer and search for a file called 192.168.1.1.

  Correct Answer: C

  Reference: http://compnetworking.about.com/od/routers/g/192_168_1_1_def.htm

• Question 929:

  A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?

  A. Identify the type of network card and what Operating System the computer is running

  B. Confirm the computer is back on the network and has Internet connectivity

  C. They need to annotate what the static IP address was and inform the employee's manager

  D. They need to determine why the NIC was assigned a static IP address

  Correct Answer: B

  Reference: http://technet.microsoft.com/en-us/library/dd183692(v=ws.10).aspx

• Question 930:

  A user reports that they are receiving intermittent BSOD error messages. Which of the following tools should a technician use to determine which hardware is failing?

  A. POST card

  B. Memory diagnostics

  C. Performance monitor

  D. Loopback plug

  Correct Answer: B

  Reference: http://pcsupport.about.com/od/findbyerrormessage/tp/stop_error_list.htm