220-902 Exam Details

  • Exam Code
    :220-902
  • Exam Name
    :CompTIA A+ Certification
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :1534 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-902 Online Questions & Answers

  • Question 731:

    A technician is taking apart a laptop in order to replace an internal part. During this process, which of the following represents a best practice?

    A. Only perform the work on a plastic counter top
    B. Never use a power tool to remove screws from the case
    C. Label the screws according to where they came from
    D. When working on the bottom of a laptop, always leave the screen open

  • Question 732:

    A technician is troubleshooting a Windows machine that is unable to boot Attempts to boot into safe mode result in the system continuously rebooting. To repair the computer without losing data the technician should boot:

    A. using factory recovery partition
    B. using preinstallation environment
    C. with POST on verbose mode
    D. with BIOS default settings

  • Question 733:

    A technician is attempting to upgrade a customer's PC from Windows XP Professional to Windows 7 Professional x64. The system contains a late generation Pentium 4 Processor with hyper-threading. The technician is having difficulty installing the operating system as it consistently errors out during setup. Which of the following is MOST likely happening?

    A. Pentium 4 HT processors are 64-bit compatible but do not support the x64 instruction set.
    B. The BIOS needs to be configured to enable x64 support.
    C. Windows XP can only be directly upgraded to Windows 7 Home Basic and Home Premium editions.
    D. Pentium 4 HT processors are not 64-bit compatible.

  • Question 734:

    A user reports the screen on a mobile device frequently dims even when the device settings are not being changed. Which of the following is MOST likely the cause?

    A. Faulty backlight
    B. High contrast mode
    C. Auto-brightness
    D. Power saving mode

  • Question 735:

    Which of the following can be achieved with Group Policy to help with workstation security measures?

    A. BitLocker password
    B. Complexity requirements
    C. BIOS password
    D. Wake on LAN

  • Question 736:

    A company decides to implement two-factor authentication on all of the company computers. In addition to a user password, which of the following is a commonly used item to implement two-factor authentication?

    A. Retinal scanner
    B. Key Lock
    C. RSA token
    D. Privacy Filter

  • Question 737:

    A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B. Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?

    A. Turning down the radio power level
    B. Enabling MAC filtering
    C. Setting a high encryption level
    D. Disabling the SSID broadcast

  • Question 738:

    A technician has decided to upgrade all users' iPhones to the latest model. Which of the following is the FIRST thing the technician should advise the users to do with the old phones before turning them in?

    A. Back up the mobile data with a cloud backup service.
    B. Enable remote wipe to clear all personal and corporate data.
    C. Go into the device settings to remove personal customizations.
    D. Factory reset the old phones to ensure the data is no longer on the device.

  • Question 739:

    DRAG DROP

    A technician has verified that Joe, a user, has a malware infection on his desktop. Drag and drop the following malware remediation techniques in the correct order Joe should follow to alleviate this issue.

    Select and Place:

  • Question 740:

    A color laser printer is producing pages where the ink smears when touched. Which of the following components should be replaced?

    A. Paper tray
    B. Fuser
    C. Toner
    D. Drum

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