CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 731:

  A technician is having boot issues with a newly built PC, and notices the following jumper configurations for each PATA device:

  HARD DRIVE. MASTER

  OPTICAL DRIVE. CABLE SELECT

  Which of the following jumper configurations should be used instead?

  A. HDD. Cable Select; Optical Drive. Master

  B. HDD. Cable Select; Optical Drive. Cable Select

  C. HDD. Slave; Optical Drive. Slave

  D. HDD. Master; Optical Drive. Master

  Correct Answer: B

  Reference: http://www.computerhope.com/jargon/c/cablsele.htm

• Question 732:

  A technician is working on an issue and has identified the problem and worked out the cause. Which of the following would MOST likely be the NEXT step the technician should make?

  A. Document the cause and solution

  B. Inform the user

  C. Report to the supervisor

  D. Establish a plan of action

  Correct Answer: D

  Reference: http://technet.microsoft.com/en-us/library/bb457121.aspx

• Question 733:

  Which of the following requires desktop software to synchronize contacts with the PC?

  A. iPhone

  B. Android

  C. Android tablet

  D. A vehicle GPS device

  Correct Answer: A

• Question 734:

  A printer has been repurposed to another part of the building. When configured to work with the new department, it intermittently prints and at times prints unrequested jobs. The cable tester reveals the Ethernet cable is properly configured. Which of the following is MOST likely the cause of this issue?

  A. Incorrect driver

  B. IP conflict

  C. Slow transfer speeds

  D. Limited connectivity

  Correct Answer: B

• Question 735:

  A user launches a software application on their Android tablet device. Once the software has loaded, the user reports that when turning the tablet to work the application in landscape mode, the software does not automatically adjust to landscape mode. Which of the following is the cause of the issue?

  A. The auto-adjust setting is not enabled in the operating system.

  B. The tablet is running low on power and disabled landscape mode.

  C. The application was not developed to react to changes to the gyroscope.

  D. The user did not switch the tablet to landscape mode.

  Correct Answer: C

  Reference: http://mobilegyros.blogspot.com/

• Question 736:

  A technician needs to configure their neighbor's iPad. The neighbor wants to access their work email. The technician requires some information from their neighbor's work IT department. Which of the following information does the technician need?

  A. IP address and domain

  B. Server and domain

  C. Server and gateway

  D. IP address and DNS

  Correct Answer: B

  To setup email on any device, you need server address and the domain of the email server. POP3 and SMTP url are actually server addresses.

• Question 737:

  The computer starts up and runs for less than a minute before shutting down or locking up. This is a symptom of:

  A. Overheating.

  B. Incompatible RAM.

  C. A faulty hard drive.

  D. A bad internal USB hub.

  Correct Answer: A

  Reference: http://lifehacker.com/5570909/how-to-prevent-your-computer-from-overheating- and-why-its-important

• Question 738:

  Anne is trying to pair her smartphone with her laptop to re-sync her contacts. Her smart phone is not discovering the laptop during Bluetooth discovery. Anne reinstalls the Bluetooth drivers but receives an error that no Bluetooth hardware is found. Which of the following is the cause of the problem?

  A. The Wi-Fi antenna around the display is unplugged

  B. Incorrect PIN is being used to pair the device

  C. The smart phone is too far away

  D. Bluetooth is disabled in the BIOS

  Correct Answer: D

• Question 739:

  A workstation is powered up and displays a "Missing Operating System" message. Which of the following would be the causes of this error? (Select TWO).

  A. OS requires a critical update

  B. BIOS settings

  C. Corrupt startup file

  D. BIOS Firmware

  E. RAM

  Correct Answer: BC

• Question 740:

  A user reports that all print jobs sent to a certain printer that require legal sized paper are not printing. However, standard size paper jobs are printing correctly. A technician checks the paper tray and verifies that it is loaded with legal size paper. Which of the following is the MOST likely cause of the problem?

  A. The printer is not designed to print legal sized pages.

  B. The print queue is holding jobs from printing.

  C. The paper weight is too heavy for the printer.

  D. The paper size for the tray is incorrect in the printer setup.

  Correct Answer: D

  Reference: http://support.microsoft.com/kb/284867