A technician installs a new application and restarts the computer. After signing in to Windows, an error message appears stating that the application did not start automatically as intended. After confirming the software has installed correctly, which of the following tools would be used to troubleshoot this problem?
A. msconfig
B. appwiz.cpl
C. gpedit
D. regsrv32
A network administrator notices a new WiFi connection has appeared as a wireless network choice and is always at the top of the list. As a result, users are constantly trying to connect to the wrong network. Which of the following should the administrator do to correct this issue?
A. Adjust the wireless router antennas to 90 degrees clockwise from the current position.
B. Ask the new wireless network owner to adjust the radio power level so it is listed below the company's network.
C. Set all of the WiFi users' wireless profiles to automatically connect to the company network.
D. Change the company's channel to a lower number than the new network's channel.
Ann reports that printouts from the department laser printer have become faded. She has already replaced the toner cartridge. Which of the following is the MOST likely component causing the faded printing?
A. Transfer roller
B. Fusing assembly
C. Registration assembly
D. Duplexing assembly
Which of the following is a security threat that disguises itself as legitimate software?
A. Trojan
B. Worm
C. Virus
D. Spyware
Which of the following updates should be performed on a regular basis to ensure the OS has the latest security patches?
A. Anti-malware updates
B. Driver updates
C. Windows updates
D. Firmware updates
A computer was recently infected by malware after a flash drive was plugged in. The user, Ann, indicates she never opened any files or folders from the flash drive. A technician needs to prevent this from occurring in the future. Which of the following would accomplish this?
A. BitLocker To Go
B. Set strong passwords
C. Disable usermin
D. Disable AutoRun
A technician needs to perform a backup while a system is running. Which of the following services allows this task to be accomplished?
A. Robocopy
B. Shadow copy
C. Xcopy
D. System restore
A user's personal laptop was hacked. A technician troubleshooting the issue discovers the user used the numbers 123456789 as their account password. The user has not changed the password in two years. Which of the following best practices should the technician recommend the user implement to prevent future hacking? (Select TWO).
A. Configure screen saver
B. Set a strong password
C. Set login time restrictions
D. Use a more secure browser
E. Change the password frequently
An IPS appliance is installed on the network. Which of the following is the purpose of the IPS?
A. To check the network for unwanted activity
B. To check and stop unwanted activity
C. To provide connectivity to the network
D. To test the resilience of the network
A technician has been informed by the IT security manager that a vulnerability has been discovered in the wireless router. The vulnerability could allow an attacker to take remote control of the device. Which of the following should the technician perform to address the issue?
A. Power off the device
B. Install an add-on card
C. Update the WiFi antenna
D. Update firmware
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