A user reports the Internet connection is not working on the corporate network. After running through the troubleshooting steps, the administrator finds the computer has a valid IP address, can connect to network shares, and can view local intranet pages in the web browser. The administrator tries navigating to a public Internet page and it times out. Which of the following should the technician configure next?
A. Hosts files
B. IPv6 settings
C. Proxy settings
D. Lmhosts files
A technician has been tasked with limiting the users who can connect to a network printer located centrally within an office environment. Which of the following tools would be the BEST to utilize to achieve this goal?
A. VPN
B. ACL
C. RDP
D. DLP
A user leaves the workstation frequently and does not want sensitive material to be accessed. In addition, the user does not want to turn off the computer every time in the evening. Which of the following is the BEST solution for securing the workstation?
A. Set a strong password that requires a renewal every 30 days.
B. Run a screensaver after one minute of nonuse and fingerprint lock for afterhours.
C. Apply a screen lock after five minutes of nonuse and login time restrictions for afterhours.
D. Require a password and fingerprint lock afterhours.
A technician needs to install a clean Windows OS on several laptops in the office. The office is running a 100Base-T network. The owner would like the installations completed as soon as possible. Which of the following installation methods should the technician use?
A. FireWire External Hard Drive
B. PXE-based Network Installation
C. USB 3.0 Flash Drive
D. DVD-ROM
Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like a quick solution that would most likely fix the issue. Which of the following methods can the technician use?
A. Initiate a factory reset
B. Perform a hard reset
C. Remove the MicroSD card
D. Rollback the OS update
A user recently installed a new video driver on a PC but now it will not boot. Which of the following is the BEST option to correct the issue?
A. Automated system recovery
B. Emergency repair disks
C. FIXBOOT
D. Safe mode
After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?
A. Run the malware removal program while disconnected from the Internet
B. Run the malware removal program in Windows Safe Mode
C. Reinstall the malware removal program from a trusted source
D. Set the malware removal program to run each time the computer is rebooted
A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives?
A. Recycling
B. Shredding
C. Overwriting
D. Reformatting
Virtual machines provide users with the ability to do which of the following?
A. Extend 32-bit machines to 64-bits
B. Share hardware resources
C. Increase the network download speed
D. Use less memory in the machine
Joe, a technician, would like to map a network drive when he starts up his computer in the morning. Which of the following commands would he use to accomplish this task?
A. NSLOOKUP
B. NETSTAT
C. NBTSTAT
D. NET
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