CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 1301:

  A technician receives a helpdesk ticket about an employee having a problem sending text messages with a company Android smartphone. It has been determined that it is not a carrier issue. Which of the following should the technician perform FIRST?

  A. Verify data connectivity
  B. Reformat the MicroSD card
  C. Replace the SIM card
  D. Perform a soft restore
  A. Verify data connectivity

• Question 1302:

  A user recently purchased a new high-end graphics card, and would like to run their existing games through an LCD TV at 1080p. However, when the installation is complete, none of the games appear correctly on the LCD TV. Which of the following is the MOST likely cause?

  A. The LCD TV response rate is not fast enough for gaming.
  B. The PC games cannot be run to an external display.
  C. The games do not support a 1920x1080 resolution.
  D. The LCD TV driver is not supported by the Windows operating system.
  C. The games do not support a 1920x1080 resolution.

• Question 1303:

  A technician recently installed a memory upgrade for a laptop. Since then, the laptop has been experiencing random blue screen errors and unexpected shutdowns. Which of the following is MOST likely the cause?

  A. Memory module with integrity issues
  B. Incompatible memory type
  C. The BIOS has not been set explicitly for dual channel operation
  D. The BIOS is having an IRQ conflict with the newly installed memory
  A. Memory module with integrity issues

• Question 1304:

  A network printer has quit printing from all connected customers. No error messages are displayed on the printer and the network connection is working. Which of the following is the FIRST troubleshooting step for the technician to try?

  A. Check port on switch
  B. Reboot the printer
  C. Print configuration page
  D. Clear print queue
  C. Print configuration page

• Question 1305:

  Users are reporting web browsers are not working. A technician confirms that the end users can navigate to websites using the site's IP address. Which of the following is MOST likely causing this issue?

  A. Proxy server
  B. DHCP server
  C. DNS server
  D. SMTP server
  C. DNS server

• Question 1306:

  A technician is diagnosing a PC running Windows 7 which has been affected with an "NTLDR is missing" error message. Which of the following command line tools would BEST resolve the problem?

  A. Fixboot
  B. CHKDSK
  C. Scandisk
  D. DEFRAG
  A. Fixboot

• Question 1307:

  A technician wants to ensure that email remains synchronized wirelessly between a smartphone, desktop and the email server. Which of the following should the smartphone email client support?

  A. SSL
  B. Wi-Fi
  C. Bluetooth
  D. IMAP
  D. IMAP

• Question 1308:

  The IT security group has configured a new server to be the secure gateway for all company Internet traffic and disabled the ability for users to communicate directly to the Internet. Which of the following MUST be configured on the user's workstations to restore users' ability to communicate to the Internet?

  A. DHCP settings
  B. Browser security settings
  C. Proxy settings
  D. NETBIOS network settings
  C. Proxy settings

• Question 1309:

  Which of the following is the BEST option to prevent data breaches on lost mobile devices?

  A. Install a locator application on the mobile device so that it can be traced.
  B. Apply a restriction to lock the device after a certain number of failed login attempts.
  C. Configure the device to remote wipe as soon as it is reported lost.
  D. Utilize the fingerprint scanner and passcode for multifactor authentication.
  C. Configure the device to remote wipe as soon as it is reported lost.

• Question 1310:

  A workstation is making a loud clicking noise that is originating from the hard drive and it is not booting. Which of the following should the technician do FIRST?

  A. Visit the hard disk vendor's site and run a hardware check on the drive.
  B. Put the hard drive in another system and back up all data from it.
  C. Run CHKDSK immediately and replace the drive if it is bad.
  D. Format the drive and restore from a previous image.
  B. Put the hard drive in another system and back up all data from it.