A technician is installing Bluetooth speakers in a conference room. Which of the following will be the average operating range of the speakers?
A. 10 feet (3 meters)
B. 15 feet (5 meters)
C. 30 feet (9 meters)
D. 45 feet (14 meters)
A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to resolve this issue?
A. Drum
B. Fuser
C. Pickup roller
D. Corona wire
Which of the following is the BEST option to prevent data breaches on lost mobile devices?
A. Install a locator application on the mobile device so that it can be traced.
B. Apply a restriction to lock the device after a certain number of failed login attempts.
C. Configure the device to remote wipe as soon as it is reported lost.
D. Utilize the fingerprint scanner and passcode for multifactor authentication.
A technician enabled remote management on the small office WAP to manage this device from another location. Users are reporting that the WAP has changed its SSID without anyone's knowledge. Which of the following would prevent this from occurring?
A. Change to user MAC filtering
B. Change default usernames and passwords
C. Disable the SSID from broadcasting
D. Enable static IP addresses
A technician is attempting to remove malware from a customer's workstation. Which of the following Control Panel utilities should the technician use?
A. Folder Options > View hidden files
B. System > Performance
C. Display Settings > Refresh rate
D. Internet Options > Privacy
A user reports that a file they shared out on their computer for another network user is not accessible to the third party. The user insists they specifically gave this third party Allow rights for Read and Write access. Which of the following could explain the problem at hand?
A. The parent folder has explicit Allow rights set for this user.
B. The parent folder has explicit Deny rights set for this user.
C. The user forgot to share the parent folder and only shared the specific file.
D. The parent folder likely has the "archive" attribute enabled.
A user reports that any URL entered redirects to the same web page. A technician concludes that the user's computer has been compromised. Which of the following tools would the technician use to resolve the issue?
A. Last known good configuration
B. Anti-malware
C. System restore D. Rogue antivirus
An administrator is in a Remote Assistance session, sharing a user's desktop. While trying to map a shared network drive for the user, an "access denied" error is encountered while using the user's credentials. Which of the following should be the administrator's NEXT step?
A. Ensure the user's account is not locked out
B. Use the fully qualified domain name of the share
C. Open the location with administrator privileges
D. Try mapping with a different drive letter
A user, Ann, has reported that she lost a laptop. The laptop had sensitive corporate information on it that has been published on the Internet. Which of the following is the FIRST step in implementing a best practice security policy?
A. Require biometric identification to log into the laptop.
B. Require multifactor authentication to log into laptop.
C. Require laptop hard drives to be encrypted.
D. Require users to change their password at frequent intervals.
E. Require users to have strong passwords.
A technician is working on a PC that utilizes a RAID array for operation. The user of the system has reported that random files are becoming corrupted on creation with no pattern to the activity. One drive in the array is likely failing and causing the read/write failures. Which of the following types of RAID is MOST likely in use?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
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