CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 71:

  The user is having trouble using the mouse. The technician believes a program stopped responding that caused the issue and asks the customer to hold down "Ctrl + Shift + Esc" to verify. Which of the following did the technician launch?

  A. Task Manager
  B. Control Panel
  C. Services
  D. MSCONFIG
  A. Task Manager

• Question 72:

  A PC is powering on but the only activity a technician can see is spinning fans. Which of the following components would MOST likely be at fault for such a condition? (Select TWO).

  A. SATA controller
  B. CPU
  C. Memory
  D. Hard drive
  E. Sound card
  B. CPU
  C. Memory

• Question 73:

  The technician is dispatched to look at a user's laptop. The user reports the system shuts down after 30 minutes of field use. The technician notices the battery is not fully charging. Which of the following should the technician perform to resolve this?

  A. Remove the battery and connect it to a commercial battery charger.
  B. Discharge the battery using a static mat.
  C. Change the power setting on the laptop to use less power.
  D. Replace the battery.
  D. Replace the battery.

• Question 74:

  A critical server was replaced by the IT staff the previous night. The following morning, some users are reporting that they are unable to browse to the Internet upon booting their workstations. Users who did not shut down their workstations the previous day are able to connect to the Internet. A technician looks at the following report from a workstation with no Internet connectivity: IP Address: 192.168.1.101 Netmask: 255.255.255.0 DHCP Server:192.168.1.1 DNS Server:192.168.1.2 Default Gateway:192.168.1.1 Given the above report, which of the following is the cause of why some workstations are unable to browse the Internet?

  A. The workstation has an APIPA address.
  B. The DHCP server is unavailable.
  C. The default gateway router is misconfigured.
  D. The DHCP server is misconfigured.
  D. The DHCP server is misconfigured.

• Question 75:

  Which of the following methods of securing mobile devices will prevent data loss due to corruption?

  A. Enforce pass code locks
  B. Install location monitoring application
  C. Perform remote wipe after failed login
  D. Perform remote application back-up
  D. Perform remote application back-up

• Question 76:

  Which of the following security threats are MOST often delivered via email? (Select TWO).

  A. Rootkits
  B. Phishing
  C. Shoulder surfing
  D. Social engineering
  E. Spam
  B. Phishing
  E. Spam

• Question 77:

  What are possible symptoms of malware? (Select all that apply.)

  A. Security alerts
  B. Windows update failures
  C. Pre-installation environment
  D. Renamed system files
  E. Rogue antivirus
  F. User error
  A. Security alerts
  B. Windows update failures
  D. Renamed system files

• Question 78:

  A user's CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?

  A. The video card display driver
  B. The CRT power cable
  C. The video cable
  D. The CRT On Screen Display (OSD)
  C. The video cable

• Question 79:

  A user advises that a computer is displaying pop-ups when connected to the Internet. After updating and running anti-malware software, the problem persists and the technician finds that two rogue processes cannot be killed. Which of the following should be done NEXT to continue troubleshooting the problem?

  A. Run msconfig to clean boot the computer
  B. Run Event Viewer to identify the cause
  C. Run System Restore to revert to previous state
  D. Run Recovery Console to kill the processes
  A. Run msconfig to clean boot the computer

• Question 80:

  A company is looking to donate a collection of old PCs that are no longer needed. Which of the following data destruction methods would be MOST secure for highly sensitive information?

  A. Simple 1-pass zero overwrite
  B. Low level 3-pass random wipe
  C. Low level 7-pass random wipe
  D. High level format 10 times
  C. Low level 7-pass random wipe