CompTIA CompTIA A+ 220-902 Questions & Answers

• Question 31:

  A SOHO customer has recently experienced a major hurricane. The customer had no backups and has lost all data and hardware associated with the company. The customer calls a contractor to assist in the rebuilding process and needs suggestions on the best way to prevent this from happening again. Which of the following recommendations should the contractor give to the customer? (Choose two.)

  A. Backup testing

  B. Cloud storage

  C. Local storage backups

  D. Data recovery

  E. Hot site

  F. Waterproof devices

  Correct Answer: BE

• Question 32:

  A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panel utilities should the technician use?

  A. System

  B. Display

  C. Folder Options

  D. Indexing Options

  Correct Answer: C

• Question 33:

  A technician is upgrading the memory on a laptop in the field. The technician has misplaced the ESD strap. Which of the following should the technician do?

  A. Return to the shop and obtain a replacement strap

  B. Conduct the upgrade using ESD bags as mitts

  C. Employ effective self-grounding techniques

  D. Improvise an ESD strap with a length of copper wire

  Correct Answer: C

• Question 34:

  A team needs to deploy a temporary server room at a site to provide support during construction. Which of the following should they use at this site while setting up the server room?

  A. Air filters

  B. Privacy screens

  C. Vacuums

  D. ESD mats

  Correct Answer: A

• Question 35:

  A security administrator is developing workstation hardening standards. As part of the baseline, the administrator recommends implementing controls to mitigate risks associated with dictionary attacks. Which of the following would BEST meet the requirements of the administrator?

  A. Account lockout

  B. Login time restrictions

  C. Mobile tokenization

  D. Full-disk encryption

  Correct Answer: A

• Question 36:

  Which of the following BEST describes kernel panic?

  A. An OS feature that provides an administrator with the ability to override the boot sequence if fault detection has occurred

  B. An OS call that results from rootkit malware being detected and the system rebooting in safe mode

  C. A low-level OS function that handles any fatal errors by sending an image of the system's memory to disk

  D. A condition in the OS where low-level system calls are preempted by lower priority services, resulting in an unstable operating environment

  Correct Answer: C

• Question 37:

  A technician has received new computers to upgrade the marketing department on a large company. The old computers are to be refreshed and donated as part of company policy. Data contained on the drives needs to be inaccessible prior to donation. Which of the following methods BEST achieves this goal?

  A. Single drive wipe

  B. Degaussing

  C. Low-level format

  D. Multipass overwrite

  Correct Answer: D

• Question 38:

  When a user browses to a favorite website on a Windows laptop, a different website opens. A technician installs an additional web browser, but it also opens to the same unfamiliar site. The technician resets the web browser settings back to default, but the issue persists. Which of the following troubleshooting steps should the technician complete NEXT?

  A. Change the browser's home page

  B. Check the Windows host file

  C. Update the default web browser

  D. Restore Windows to a previous date

  Correct Answer: B

• Question 39:

  A mobile device user is concerned about security. The user wants to use multifactor authentication on the device. Which of the following would BEST accomplish this?

  A. Passcode lock and swipe lock

  B. Fingerprint lock and passcode lock

  C. Picture passcode and pin lock

  D. Face lock and fingerprint lock

  Correct Answer: B

• Question 40:

  A SOHO user calls a technician and reports that after an on-site technician replaced all of the ink cartridges in a printer, characters are not printing clearly. Which of the following is the BEST course of action for the technician to take NEXT?

  A. Reinstall the printer drivers

  B. Train the user on how to calibrate the printer

  C. Suggest the user replace the ink cartridges

  D. Recommend replacing the printer

  Correct Answer: B