CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 31:

  After a recent power spike, a user upgrades their motherboard. However, every time they try to turn their workstation on, it only crashes and performs a core dump. All hard drives and processors are compatible with the new motherboard. Which of the following symptoms has MOST likely occurred?

  A. Fans spin but no power to other devices
  B. Missing operating system
  C. System only works in Safe Mode
  D. Stop error
  D. Stop error

• Question 32:

  Anne, an end-user, reports to Joe, a helpdesk technician, that her computer has been redirecting her browser to unknown websites when clicking on search results. Joe runs a malware scan and finds that her computer is infected with malware. Joe uses the anti- malware program to remove the infection but Anne reports that the problem resurfaced the next day. Joe runs the malware scan again and finds the same malware is still infecting Anne's computer. Joe runs several passes of the malware scan to remove the infection but it keeps recurring. Which of the following would MOST likely aid in removing the infection?

  A. Enable Windows User Access Control to ensure the user has proper rights to remove the infected files.
  B. Disable Windows firewall as it may be conflicting with the malware scan.
  C. Run the malware scan in Windows safe mode.
  D. Change the desktop's IP address to a different subnet.
  C. Run the malware scan in Windows safe mode.

• Question 33:

  An alert needs to be sent to the administrator when the CPU stays above 90% for a period of time. Which of the following tools would BEST be used to accomplish this?

  A. Performance Monitor
  B. Task Scheduler
  C. Task Manager
  D. System Configuration
  A. Performance Monitor

• Question 34:

  A technician would like to limit computer access to certain users. Which of the following should be configured?

  A. Advanced security
  B. Boot.ini file
  C. System configuration
  D. Local security policy
  D. Local security policy

• Question 35:

  A user has recently purchased and installed a new top of the line video card for playing games on Windows 7. However, during game play the images are blurred and artifacts appear. Once the user returns to the Windows desktop, everything returns to normal. Which of the following could be the problem? (Select TWO).

  A. The video card requires an adapter to output to the monitor
  B. User Access Control is preventing the game from functioning
  C. The video card requires a driver update
  D. The game is not compatible with Windows 7
  E. The graphics card is faulty and should be replaced
  F. The IRQ channel must be appropriately set for the video card
  C. The video card requires a driver update
  E. The graphics card is faulty and should be replaced

• Question 36:

  A user brings a personal laptop to the help desk and states that a clicking sound occurs when the laptop is turned on. After troubleshooting the issue, the technician concludes the hard drive needs to be replaced. The help desk does not replace any hardware on personal devices. Which of the following is the NEXT step the technician should follow'?

  A. Dismiss the user's issue and move to the next user
  B. Offer a different repair option to the user
  C. Replace the hard drive and inform the user
  D. Ask concise close-ended questions
  C. Replace the hard drive and inform the user

• Question 37:

  A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The

  page is asking the user to purchase antivirus software.

  Please resolve the problem using the available tools shown.

  When you have completed the simulation, please select the done button to submit your answer.

  

  Correct Answer. Please review explanation for detailed answer.
  Please review explanation for detailed answer.

  ---

  Please check the below images for detailed steps to do:

  

• Question 38:

  A technician has just updated a user's PC to Windows 7 and connected to a network printer through a print server. After finishing, the user reports that the printer will not print. Which of the following is the MOST likely reason for this issue?

  A. The PC's network connection is down.
  B. The print server does not have the proper driver.
  C. The printer is not installed on the print server.
  D. The server is using PCL instead of PostScript.
  B. The print server does not have the proper driver.

• Question 39:

  Which of the following is a security best practice?

  A. Use multifactor VPN authentication.
  B. Use only commercially licensed software.
  C. Use only WiFi instead of Ethernet cabling.
  D. Use only solid state hard drives in servers.
  A. Use multifactor VPN authentication.

• Question 40:

  While using a mapping program, which of the following functions shows the user's location on the map as well as movements on the map as they travel?

  A. Accelerometer
  B. Geotracking
  C. Gyroscope
  D. GPS
  D. GPS