CompTIA 220-802 Online Practice Questions and Exam Preparation

CompTIA 220-802 Online Questions & Answers

• Question 761:

  A technician recently installed a new USB printer for a customer that is running Windows 7. Windows automatically installed the drivers. When the user prints, the printout has a bunch of symbols. Which of the following should the technician do NEXT?

  A. Install the vendor specific driver
  B. Replace the printer
  C. Check for Windows Updates
  D. Run antivirus application
  A. Install the vendor specific driver

• Question 762:

  Phishing is:

  A. An infection that causes a web browser to go to a different site than the one intended from a search result page.
  B. A technique used to obtain financial information from a user mimicking a legitimate website.
  C. An infection that causes a computer to behave erratically by playing music and launching browser windows.
  D. A technique used to obtain financial information from a user by compiling information from social networks and their friends.
  B. A technique used to obtain financial information from a user mimicking a legitimate website.

• Question 763:

  The network administrator, Joe, is notified a shared drive is not available. Joe goes to the server room and discovers the RAID5 array has two failed drives. Which of the following would BEST explain how Joe can get the shared drives operational?

  A. Remove and replace the bad drives, one at a time, the RAID will rebuild and recover.
  B. Install 2 new drives; follow RAID recovery instructions, restore the data from last backup.
  C. Remove and replace both drives, the RAID will rebuild with data in place.
  D. Create a VM, copy the data from an external drive and remap the shares.
  B. Install 2 new drives; follow RAID recovery instructions, restore the data from last backup.

• Question 764:

  By definition, a rootkit does which of the following?

  A. Appears to be useful software until it is installed and fully activated
  B. Hides the existence of certain processes and programs to provide elevated privileges
  C. Replicates by being copied or causing itself to be copied to another program
  D. Travels from computer to computer using the native transport protocols available
  B. Hides the existence of certain processes and programs to provide elevated privileges

• Question 765:

  Joe, a technician, receives an error message on his tower PC just after POST which reads: "WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics."

  Which of the following is generating this error message?

  A. CHKDSK
  B. S.M.A.R.T.
  C. eSATA
  D. QoS
  B. S.M.A.R.T.

• Question 766:

  A user states they are hearing a clicking noise coming from the computer. There is a message on the screen saying no operating system found, and the computer then attempts to boot from PXE. Which of the following should the technician perform?

  A. Remove the floppy disk
  B. Replace the hard drive
  C. Replace the NIC
  D. Replace the DVD-Rom
  B. Replace the hard drive

• Question 767:

  A technician receives a trouble ticket stating that a user is receiving error messages on their computer. When the technician arrives at the computer, it is now working with no error messages being displayed. Which of the following should the technician use to determine what the error message was?

  A. MSINFO32
  B. EVENTVWR
  C. DXDIAG
  D. REGSVR32
  B. EVENTVWR

• Question 768:

  When setting up a Microsoft Exchange mail account to synchronize with an iPhone, which of the following items can be configured to synchronize besides the mail? (Select TWO).

  A. Shared calendars
  B. Archives
  C. Global address list
  D. Calendar
  E. Address book
  D. Calendar
  E. Address book

• Question 769:

  Which of the following is the default location for temp files in Windows 7?

  A. C:\Windows\Temp
  B. C:\Windows\System Files\Temp Files\
  C. C:\System Files\Temp
  D. C:\System\Temp Files\
  A. C:\Windows\Temp

• Question 770:

  Joe, a user, is experiencing some operating system errors that are disrupting his ability to boot the workstation. Which of the following would allow him to keep his data, but possibly resolve operating system errors?

  A. Clean installation
  B. Repair installation
  C. Image deployment
  D. Quick formatting
  B. Repair installation