220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 751:

    A user reports that people are receiving emails from their account that the user never sent. Which of the following security measures would BEST resolve the problem?

    A. Check the boot.ini on the PC for malicious entries.
    B. Change the account password.
    C. Upgrade the email client to a newer version.
    D. Install a more expensive spam filter.

  • Question 752:

    Which of the following computers would be MOST suitable to host virtual workstations?

    A. A computer with a 6-core processor, 512 MB RAM, 1 TB SSD hard drive, and a Gigabit NIC
    B. A computer with a 6-core processor, 512 MB RAM, 1 TB hard drive, and a Gigabit NIC
    C. A computer with a 6-core processor, 64 GB RAM, 1 TB SSD hard drive, and a Gigabit NIC
    D. A computer with a 6-core processor, 64 GB RAM, 1 TB SSD hard drive, and a Fast Ethernet NIC

  • Question 753:

    SIMULATION

    A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The

    page is asking the user to purchase antivirus software.

    Please resolve the problem using the available tools shown.

    When you have completed the simulation, please select the done button to submit your answer.

    Correct Answer. Check the answer in explanation.

  • Question 754:

    A user would like to purchase a computer with 8GB of memory installed and recognized by the operating system. Which of the following operating systems could be installed on the computer to meet their requirements? (Select TWO).

    A. Windows 7 Home Premium 32-bit
    B. Windows 7 Professional 64-bit
    C. Windows XP Professional 32-bit
    D. Windows Vista Business 64-bit
    E. Windows Vista Enterprise 32-bit

  • Question 755:

    A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?

    A. Optical drive
    B. Power supply
    C. CMOS battery
    D. CD-ROM disk

  • Question 756:

    A user tries to connect to the Internet using a dial-up modem and receives a "No dial tone detected" message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue?

    A. Check if the cable is connected on the modem's phone RJ-45 port.
    B. Check if the cable is connected on the modem's line RJ-11 port.
    C. Check if the cable is connected on the modem's line RJ-45 port.
    D. Check if the cable is connected on the modem's phone RJ-11 port.

  • Question 757:

    A technician is having boot issues with a newly built PC, and notices the following jumper configurations for each PATA device:

    HARD DRIVE. MASTER OPTICAL DRIVE. CABLE SELECT Which of the following jumper configurations should be used instead?

    A. HDD. Cable Select; Optical Drive. Master
    B. HDD. Cable Select; Optical Drive. Cable Select
    C. HDD. Slave; Optical Drive. Slave
    D. HDD. Master; Optical Drive. Master

  • Question 758:

    An administrator has advised against providing any information over the phone as a way to prevent against which of the following threats?

    A. Session hijacking
    B. Social engineering
    C. Man-in-the-middle
    D. Shoulder surfing

  • Question 759:

    The technician is dispatched to a multi-function device that users print and copy from all day. The technician is told pages that are copied all have a line on them on the left hand side of the page. The technician prints a printer test page and does not see the line on the page. The technician's NEXT step would be which of the following?

    A. Replace the toner cartridge to eliminate the lines.
    B. Print from another workstation to recreate the problem.
    C. Close the trouble ticket and document no trouble found.
    D. Copy a printed page to recreate the problem.

  • Question 760:

    A computer is showing the "No boot device found" message even though a technician has verified that the hard drive is set as Device 1 in the BIOS boot order. Which of the following causes is MOST likely at play?

    A. A 40-pin cable was used instead of an 80-pin cable to connect the HDD.
    B. The hard drive is disconnected.
    C. The hard drive has corrupted sectors and needs a CHKDSK scan.
    D. Both PATA devices are incorrectly set to the master jumper setting.

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