220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 431:

    A modern gaming graphics card is showing pixilation on screen and is occasionally rebooting a PC without prior notice. Which of the following symptoms is MOST likely being experienced?

    A. Old drivers
    B. Card overheating
    C. Improper slot installation
    D. Resolution mismatch

  • Question 432:

    A technician wants to run a full diagnostic of the file system on a user's hard drive and fix any index errors encountered, but the group policy on the computer prevents this from being executed while in Windows. Which of the following can the technician do to accomplish this?

    A. Reboot the PC into Recovery Console and run CHKDSK with the /I switch.
    B. Reboot the PC into Safe Mode and run Disk Defragmenter from the System Tools.
    C. Reboot the PC into Safe Mode and run Disk Cleanup from the System Tools.
    D. Reboot the PC into Recovery Console and run CHKDSK with the /R switch.

  • Question 433:

    Which of the following is the correct socket type for a Pentium 4 processor?

    A. 478
    B. 939
    C. 1366
    D. AM2+

  • Question 434:

    A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that the licensing tracking software is not running. Which of the following should the technician perform to ensure that the application is always running?

    A. Keep Windows updated with the latest patches
    B. Run the application in compatibility mode
    C. Set the service to automatically start
    D. Install application in Windows XP mode

  • Question 435:

    A user is connected to their home wireless network and can see shared folders on the other computers on the network, but cannot connect to the Internet. Which of the following tools would a technician use to BEST troubleshoot this issue?

    A. NETSTAT
    B. ARP
    C. TRACERT
    D. NBTSTAT

  • Question 436:

    A technician is testing a connection from the main building to a newly networked off-site location. The main network and off-site both have fast transfer times, however any data sent between the two sites is taking much longer than expected. Which of the following command line tools could the technician use to determine where this slowness is originating?

    A. NETSTAT
    B. TRACERT
    C. NSLOOKUP
    D. PING

  • Question 437:

    Joe, a technician, is asked by another technician at his company to identify the host name of a device using a specific IP address. Which of the following commands would be used to obtain this information?

    A. NSLOOKUP
    B. IPCONFIG
    C. PING
    D. NETSTAT

  • Question 438:

    A user recently purchased a new PC with a 500GB hard drive. However, they are reporting that their C. Drive is only 420GB. Which of the following BEST explains this?

    A. The manufacturer blocks off that 80GB so that user cannot exceed the drive space.
    B. The file system is using the 80GB for tables.
    C. BIOS and systems files are hidden in the 80GB.
    D. A Factory Recovery Partition is using the 80GB.

  • Question 439:

    Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayed. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed?

    A. The hard drive is experiencing S.M.A.R.T. failure errors
    B. The TPM security chip inside the bench system is not enabled
    C. The BIOS of the bench system is out of date
    D. BitLocker is being used

  • Question 440:

    A technician is tasked with upgrading a network card on a Windows 7 Professional PC. The technician installs the network card, loads Windows XP drivers that came with the network card, and reboots the PC. Upon rebooting, the computer blue screens and the technician cannot get the computer to boot up properly. Which of the following should the technician perform to resolve this issue without any data loss? (Select TWO).

    A. Remove network drivers
    B. Install Windows XP Service Pack 3
    C. Reinstall Windows 7 Professional
    D. Install Windows 7 Service Pack 1
    E. Boot up in safe mode

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