CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 361:

  Which of the following is protected by government policy for end-user information?

  A. DRM
  B. EULA
  C. PCI
  D. PII
  D. PII

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  Explanation

  Personally Identifiable Information (PII) (Option D) is protected by government regulations. PII includes sensitive data such as names, addresses, social security numbers, and other information that can identify individuals. Various laws, such

  as GDPR and HIPAA, mandate the protection of PII.

  DRM (Option A) refers to digital rights management, which controls access to digital media.

  EULA (Option B) refers to software licensing agreements. PCI (Option C) relates to payment card industry standards for handling cardholder information but is more specific to payment data than general PII.

  References:

  4.6 - Explain prohibited content and privacy concepts, including the protection of PII.

• Question 362:

  Which of the following is a reason why PII is regulated?

  A. To establish a chain-of-custody
  B. To increase efficiency of databases
  C. To stop information leaks
  D. To protect privacy rights
  E. To discourage anonymity
  D. To protect privacy rights

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  Explanation

• Question 363:

  A technician receives a ticket indicating the user cannot resolve external web pages However, specific IP addresses are working. Which of the following does the technician MOST likely need to change on the workstation to resolve the issue?

  A. Default gateway
  B. Host address
  C. Name server
  D. Subnet mask
  A. Default gateway

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  Explanation

  The technician most likely needs to change the default gateway on the workstation to resolve the issue. The default gateway is the IP address of the router that connects the workstation to the internet, and it is responsible for routing traffic between the workstation and the internet. If the default gateway is incorrect, the workstation will not be able to access external web pages.

• Question 364:

  A technician is attempting to install a RAID 1 configuration. Which of the following is the MINIMUM amount of disks that can be used to create a RAID 1 array?

  A. 1
  B. 2
  C. 3
  D. 4
  B. 2

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  Explanation

• Question 365:

  A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

  A. Encrypt the workstation hard drives.
  B. Lock the workstations after five minutes of inactivity.
  C. Install privacy screens.
  D. Log off the users when their workstations are not in use.
  B. Lock the workstations after five minutes of inactivity.

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  Explanation

  The BEST solution for preventing data theft within the call center in this scenario would be to lock the workstations after a period of inactivity. This would prevent unauthorized individuals from accessing patient data if call center agents were to step away from their workstations without logging out.

• Question 366:

  A technician is troubleshooting a PC that will not run Windows Defender. Windows Defender has been disabled and no other antivirus is installed on the PC.

  Which of the following would have caused this issue?

  A. Ransomware
  B. Rootkit
  C. Spyware
  D. Keylogger
  B. Rootkit

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  Explanation

  Detailed

  Explanation with Core 2

  References:

  Rootkits can disable antivirus programs, including Windows Defender, as they operate at a low level within the OS to avoid detection.

  This issue falls under malware types and removal strategies in Core 2 (Core 2 Objective 2.3).

• Question 367:

  An application's performance is degrading over time. The application is slowing but never gives an error and does not crash. Which of the following tools should a technician use to start troubleshooting?

  A. Reliability history
  B. Computer management
  C. Resource monitor
  D. Disk defragment
  C. Resource monitor

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  Explanation

  The Resource Monitor provides real-time data on CPU, memory, disk, and network usage, making it the best tool to identify performance degradation over time. It allows technicians to check which processes are consuming excessive system

  resources.

  Option A: Reliability history, Incorrect. Reliability Monitor tracks system errors and crashes, but it does not help diagnose ongoing performance issues. Option B: Computer management, Incorrect. Computer Management provides system

  utilities but does not offer real-time monitoring of resource usage. Option D: Disk defragment, Incorrect. Disk defragmentation improves disk access times but is unrelated to an application gradually slowing down.

  CompTIA A+ 220-1102, Objective 1.4 ?Windows System Utilities for Troubleshooting

• Question 368:

  An organization has a goal to perform daily backups of a particular workstation and save them locally to the NAS. The organization needs to ensure these backup jobs are successful.

  Which of the following should the IT department do?

  A. Write scripts to rerun backups that fail.
  B. Store copies of the backups off site.
  C. Perform incremental backups instead.
  D. Set up alerts to be notified when backups fail.
  D. Set up alerts to be notified when backups fail.

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  Explanation

• Question 369:

  A technician is preparing to remediate a Trojan virus that was found on a workstation. Which of the following steps should the technician complete BEFORE removing the virus?

  A. Disable System Restore.
  B. Schedule a malware scan.
  C. Educate the end user.
  D. Run Windows Update.
  A. Disable System Restore.

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  Explanation

  Before removing a Trojan virus from a workstation, a technician should disable System Restore. System Restore is a feature that allows users to restore their system to a previous state in case of problems or errors. However, System Restore can also restore infected files or registry entries that were removed by antivirus software or manual actions. By disabling System Restore, a technician can ensure that the Trojan virus is completely removed and does not reappear after a system restore operation. Scheduling a malware scan may help detect and remove some malware but may not be effective against all types of Trojan viruses. Educating the end user may help prevent future infections but does not address the current issue of removing the Trojan virus. Running Windows Update may help patch some security vulnerabilities but does not guarantee that the Trojan virus will be removed.

  References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.3

• Question 370:

  Which of the following operating systems was the app file type designed to run under as an application file bundle?

  A. macOS
  B. Chrome
  C. Windows
  D. Linux
  A. macOS

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  Explanation

  The app file type is designed to run under macOS as an application file bundle. macOS uses application bundles to store executable files and related resources, such as libraries, image files, and localized content, in a single directory hierarchy. This approach simplifies application management and execution within the macOS environment.