CompTIA CompTIA A+ 220-1102 Questions & Answers

• Question 11:

  A technician is tasked with configuring a computer for a visually impaired user. Which of the following utilities should the technician use?

  A. Device Manager

  B. System

  C. Ease of Access Center

  D. Programs and Features

  Correct Answer: C

  The Ease of Access Center is a built-in utility in Windows that provides tools and options for making a computer easier to use for individuals with disabilities, including the visually impaired. In the Ease of Access Center, the technician can turn on options like high contrast display, screen magnification, and screen reader software to help the user better interact with the computer.

• Question 12:

  A Microsoft Windows PC needs to be set up for a user at a targe corporation. The user will need access to the corporate domain to access email and shared drives. Which of the following versions of Windows would a technician MOST likely deploy for the user?

  A. Windows Enterprise Edition

  B. Windows Professional Edition

  C. Windows Server Standard Edition

  D. Windows Home Edition

  Correct Answer: B

  The Windows Professional Edition is the most likely version that a technician would deploy for a user at a target corporation. This version of Windows is designed for business use and provides the necessary features and capabilities that a user would need to access the corporate domain, such as email and shared drives.

• Question 13:

  A systems administrator needs to reset a users password because the user forgot it. The systems administrator creates the new password and wants to further protect the user's account Which of the following should the systems administrator do?

  A. Require the user to change the password at the next log-in.

  B. Disallow tie user from changing the password.

  C. Disable the account

  D. Choose a password that never expires.

  Correct Answer: A

  This will ensure that the user is the only one who knows their password, and that the new password is secure.

  The CompTIA A+ Core 2 220-1002 exam covers this topic in the domain 1.4 Given a scenario, use appropriate data destruction and disposal methods.

• Question 14:

  A technician connects an additional monitor to a PC using a USB port. The original HDMI monitor is mounted to the left of the new monitor. When moving the mouse to the right from the original monitor to the new monitor, the mouse stops at the end of the screen on the original monitor.

  Which of the following will allow the mouse to correctly move to the new monitor?

  A. Rearranging the monitor's position in display settings

  B. Swapping the cables for the monitors

  C. Using the Ctrl+AIt+> to correct the display orientation

  D. Updating the display drivers for the video card

  Correct Answer: B

  The correct answer is B. Swapping the cables for the monitors. When the second monitor is connected with the HDMI port, it is necessary to swap the cables for the monitors so that the mouse can move from the original monitor to the new monitor. This is because the HDMI port is designed to only support one monitor, and the mouse will not be able to move from one to the other without the cables being swapped. According to CompTIA A+ Core 2 documents, "When connecting multiple displays to a system, the cables used to connect the displays must be swapped between the displays. For example, if a monitor is connected to a system using a VGA cable, the VGA cable must be moved to the next display to allow the mouse to move between the two displays."

• Question 15:

  Which of the following is a consequence of end-of-lite operating systems?

  A. Operating systems void the hardware warranty.

  B. Operating systems cease to function.

  C. Operating systems no longer receive updates.

  D. Operating systems are unable to migrate data to the new operating system.

  Correct Answer: C

  End-of-life operating systems are those which have reached the end of their life cycle and are no longer supported by the software developer. This means that the operating system will no longer receive updates, security patches, or other new features. This can leave users vulnerable to security threats, as the system will no longer be protected against the latest threats. Additionally, this can make it difficult to migrate data to a newer operating system, as the old system is no longer supported.

• Question 16:

  A technician has been asked to set up a new wireless router with the best possible security. Which of the following should the technician implement?

  A. WPS

  B. TKIP

  C. WPA3

  D. WEP

  Correct Answer: C

  WPA3 (Wi-Fi Protected Access version 3) is the latest version of Wi-Fi security and offers the highest level of protection available. It is designed to protect against brute force password attempts and protect against eavesdropping and man-inthe-middle attacks. WPA3 also supports the use of stronger encryption algorithms, such as the Advanced Encryption Standard (AES), which provides additional protection for wireless networks. WPA3 should be implemented in order to ensure the best possible security for the new wireless router.

• Question 17:

  A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?

  A. The user is not connected to the VPN.

  B. The file server is offline.

  C. A low battery is preventing the connection.

  D. The log-in script failed.

  Correct Answer: A

• Question 18:

  A technician is troubleshooting a lack of outgoing audio on a third-party Windows 10 VoIP application, The PC uses a USB microphone connected to a powered hub. The technician verifies the microphone works on the PC using Voice Recorder.

  Which of the following should the technician do to solve the issue?

  A. Remove the microphone from the USB hub and plug it directly into a USB port on the PC.

  B. Enable the microphone under Windows Privacy settings to allow desktop applications to access it.

  C. Delete the microphone from Device Manager and scan for new hardware,

  D. Replace the USB microphone with one that uses a traditional 3.5mm plug.

  Correct Answer: B

  In Windows 10, there are privacy settings that control access to certain devices, such as microphones, cameras, and other input devices. If the microphone is not enabled under these privacy settings, the VoIP application may not have access to it, causing a lack of outgoing audio. The technician can go to the Windows 10 Settings menu, select the Privacy submenu, and under App permissions, select Microphone. The technician should then turn on the toggle switch for the VoIP application to allow it to access the microphone. Removing the microphone from the USB hub and plugging it directly into a USB port on the PC may or may not solve the issue, as the issue could be related to the privacy settings. Deleting the microphone from Device Manager and scanning for new hardware may also not solve the issue, as the issue could be related to the privacy settings. Replacing the USB microphone with one that uses a traditional 3.5mm plug is not recommended, as it would require purchasing a new microphone and may not solve the issue.

• Question 19:

  A technician is reimaging a desktop PC. The technician connects the PC to the network and powers it on. The technician attempts to boot the computer via the NIC to image the computer, but this method does not work.

  Which of the following is the MOST likely reason the computer is unable to boot into the imaging system via the network?

  A. The computer's CMOS battery failed.

  B. The computer's NIC is faulty.

  C. The PXE boot option has not been enabled

  D. The Ethernet cable the technician is using to connect the desktop to the network is faulty.

  Correct Answer: C

  The most likely reason the computer is unable to boot into the imaging system via the network is that the PXE boot option has not been enabled. PXE (Preboot Execution Environment) is an environment that allows computers to boot up over the network, instead of from a local disk. In order for this to work, the PXE boot option must be enabled in the computer's BIOS settings. As stated in the CompTIA A+ Core 2 exam objectives, technicians should know how to enable PXE in BIOS to enable network booting on a computer.

• Question 20:

  An analyst needs GUI access to server software running on a macOS server. Which of the following options provides the BEST way for the analyst to access the macOS server from the Windows workstation?

  A. RDP through RD Gateway

  B. Apple Remote Desktop

  C. SSH access with SSH keys

  D. VNC with username and password

  Correct Answer: B

  Apple Remote Desktop is a remote access solution that allows a user to access and control another macOS computer from their Windows workstation. It provides a graphical user interface so that the analyst can easily access the server software running on the macOS server. Apple Remote Desktop also supports file transfers, so the analyst can easily transfer files between the two computers. Additionally, Apple Remote Desktop supports encryption, so data is secure during transmission.