CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 341:

  A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop. Which of the following should the technician MOST likely have done to prevent damage?

  A. Removed all jewelry
  B. Completed an inventory of tools before use
  C. Practiced electrical fire safety
  D. Connected a proper ESD strap
  D. Connected a proper ESD strap

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  Explanation

  The technician should have connected a proper ESD strap to prevent damage to the motherboard. ESD (electrostatic discharge) can cause damage to electronic components, and an ESD strap helps to prevent this by grounding the technician and preventing the buildup of static electricity. Removing all jewelry is also a good practice, but it is not the most likely solution to this problem.

• Question 342:

  A company wants a new software program installed on all company computers, including remote employees' machines. Which of the following methods should the IT department use to remotely deploy the software?

  A. Clone
  B. Scripted
  C. In-place
  D. Image
  B. Scripted

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  Explanation

  The correct answer is

  B. Scripted Deployment.

  Scripted deployment is the most effective method for remotely installing software across multiple devices, including remote employees' machines. IT departments commonly use scripting tools like PowerShell, Bash, or batch scripts, along

  with software deployment solutions like Microsoft SCCM, Intune, or Group Policy.

  This method ensures automation, consistency, and remote execution without requiring physical access to each device.

  Why Other Options Are Incorrect:

  Option A: Clone, Cloning is used to replicate entire system images but is not practical for deploying individual software programs remotely. Option C: In-place, This term typically refers to in-place upgrades or updates to existing software, not

  new software deployment across multiple machines.

  Option D: Image, Imaging refers to creating a full system image, including the OS and applications.

  While useful for deploying new computers, it is not ideal for remotely installing software on existing systems.

  Objective 3.3 ?Given a scenario, use remote access technologies. Objective 4.2 ?Given a scenario, implement cybersecurity best practices.

• Question 343:

  An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?

  A. All updated software must be tested with alt system types and accessories
  B. Extra technician hours must be budgeted during installation of updates
  C. Network utilization will be significantly increased due to the size of CAD files
  D. Large update and installation files will overload the local hard drives.
  C. Network utilization will be significantly increased due to the size of CAD files

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  Explanation

  The IT manager is most likely to be concerned about network utilization being significantly increased due to the size of CAD files. Backing up all CAD files to the software's cloud server can result in a large amount of data being transferred over the network, which can cause network congestion and slow down other network traffic.

• Question 344:

  All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?

  A. Rolling back video card drivers
  B. Restoring the PC to factory settings
  C. Repairing the Windows profile
  D. Reinstalling the Windows OS
  A. Rolling back video card drivers

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  Explanation

  Rolling back video card drivers is the best way to resolve the issue of large desktop icons on a user's newly issued PC. This means restoring the previous version of the drivers that were working fine before the software patch was deployed. The software patch may have caused compatibility issues or corrupted the drivers, resulting in display problems

• Question 345:

  SIMULATION

  You have been tasked with setting up a new executive's laptop on his home network. After an investigation, you find that his home network is wired and has the following settings:

  1. IP range is 10.10.10.0

  2. Netmask is 255.255.255.0

  3. Default gateway is 10.10.10.1

  Additionally, the router's address is used as the primary DNS server and WINS is not in use.

  Please configure the laptop with an IP address of 10.10.10.15, ensuring that the laptop will still work when plugged into the switch at the office, which is configured for DHCP. Do not make any other unnecessary configurations to the laptop.

  Instructions: Keyboard shortcuts are not available. When you have completed the simulation, please select the done button to submit your answer.

  

  A. Review the explanation for all details:
  B. PlaceHolder
  C. PlaceHolder
  D. PlaceHolder
  A. Review the explanation for all details:

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  Explanation

  Right click in Local Area Network and double click on the IPv4 settings:

  

  Choose Alternate Configuration Tab and enter as follows:

  

• Question 346:

  A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?

  A. Reviewing System Information
  B. Running Disk Cleanup
  C. Editing the Registry
  D. Checking the Performance Monitor
  E. Increasing the memory
  B. Running Disk Cleanup

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  Explanation

  To resolve an issue of low storage space on a Windows computer, the best approach is to Run Disk Cleanup (B). Disk Cleanup is a built-in utility that helps users free up space on their hard drives by deleting temporary files, system files, and other unnecessary files that are no longer needed, thereby resolving low storage space issues

• Question 347:

  A user on a domain PC needs to leave their desk immediately, but does not want to compromise displayed content. Which of the following should be done?

  A. Screensaver password
  B. Restart PC
  C. Lock screen
  D. Reset user password
  C. Lock screen

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  Explanation

• Question 348:

  A user's mobile phone battery does not last long and navigation is very slow.

  Which of the following should the technician do first to resolve the issue?

  A. Uninstall unused programs
  B. Check running applications
  C. Update the mobile OS
  D. Disable network services
  B. Check running applications

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  Explanation

  The first step is to check running applications (Option B). Applications running in the background could consume a lot of battery and processing power, causing slow performance and battery drain. By identifying and closing or uninstalling

  these apps, the technician can resolve the issue more effectively. Uninstalling unused programs (Option A) might help, but checking active applications is more immediate. Updating the mobile OS (Option C) can improve performance but is

  not the first step in this scenario. Disabling network services (Option D) might help reduce battery drain but does not address potential app- related issues.

  References:

  CompTIA A+ Core 2 3.4 - Troubleshoot common mobile OS and application issues, including battery and performance concerns.

• Question 349:

  A technician needs to provide recommendations about how to upgrade backup solutions for a site in an area that has frequent hurricanes and an unstable power grid. Which of the following should the technician recommend implementing?

  A. High availability
  B. Regionally diverse backups
  C. On-site backups
  D. Incremental backups
  B. Regionally diverse backups

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  Explanation

  Regionally diverse backups are backups that are stored in different geographic locations, preferably far away from the primary site. This way, if a disaster such as a hurricane or a power outage affects one location, the backups in another location will still be available and accessible. Regionally diverse backups can help ensure business continuity and data recovery in case of a disaster. The other options are not the best backup solutions for a site in an area that has frequent hurricanes and an unstable power grid. High availability is a feature that allows a system to remain operational and accessible even if one or more components fail, but it does not protect against data loss or corruption. On-site backups are backups that are stored in the same location as the primary site, which means they are vulnerable to the same disasters that can affect the primary site. Incremental backups are backups that only store the changes made since the last backup, which means they require less storage space and bandwidth, but they also depend on previous backups to restore data and may not be sufficient for disaster recovery.

• Question 350:

  An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following should the technician do NEXT?

  A. Verify all third-party applications are disabled
  B. Determine if the device has adequate storage available.
  C. Check if the battery is sufficiently charged
  D. Confirm a strong internet connection is available using Wi-Fi or cellular data
  C. Check if the battery is sufficiently charged

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  Explanation

  Since there are no error messages on the device, the technician should check if the battery is sufficiently charged1 If the battery is low, the device may not have enough power to complete the update2

  In this scenario, the technician has already determined that there are no error messages on the device. The next best step would be to check if the battery is sufficiently charged. If the battery is low, it could be preventing the device from completing the update process. Verifying that third-party applications are disabled, determining if the device has adequate storage available, and confirming a strong internet connection are all important steps in troubleshooting issues with mobile devices. However, since the problem in this scenario is related to a failed OS update, it is important to first check the battery level before proceeding with further troubleshooting steps.